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[cbanana]

I just installed MSI TV anywhere plus card, location Canada NTSC-M to copy VHS tapes and burn onto DVD's. I can see and hear the VHS tape running on the computer now, but when I click 'capture' I get 'internal encoder error' and then the program gets hung up and I can't do anything. I am unable to end program, it won't respond. I can't shut down or restart, I must unplug computer. My error report is szappname - MSITVR.exe, szappver - 2.0.2.2, szmodname - hungapp, szmodver offset - all zeros. Please help!

I hope this is all the computer info you need!!

Windows XP Home Edition Service Pack 2 (build 2600)         
1000 megahertz AMD Athlon         
Board: Asus A7V-VM 1.02
BIOS: Phoenix Technologies LTD 2.07 01/19/01
HL-DT-ST DVD-RAM GSA-H22N [CD-ROM drive]
LG DVD-ROM DRD8120B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
QUANTUM FIREBALLP AS60.0 [Hard drive] 60.04 GB
384 Megabytes Installed Memory
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller         
NVIDIA Vanta/Vanta LT (Microsoft Corporation) [Display adapter]
Samsung SyncMaster 17GLi [Monitor]
VIA Rev 5 or later USB Universal Host Controller (2x)         
MPU-401 Compatible MIDI Device
MSI 8624 Video Capture
Standard Game Port
VIA AC'97 Audio Controller (WDM)
Lucent Win Modem
Realtek RTL8139 Family PCI Fast Ethernet NIC
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub

[Stu]

how is your VCR connected to the TV@nywhere Plus? using the RF coax lead, or using composite/svideo inputs?

[cbanana]

I've tried it both ways, with composite and s video. Currently it's with s video from the computer to a converter box, then the rca cables (red and yellow??) from the converter box to the vcr. (I hope this makes sense, I am really not good with all the cabling stuff!)

[cbanana]

Did some more checking.  I go from vcr to computer on the rca cables, then I use composite with yuy2 input and avi capture. The program still gets hung up and anything that I capture I am unable to open with either the TV plus program or Windows Media. If I try to capture in mpeg format I get the internal encoder error. Either way as soon as I hit capture, I can see it's recording and its saving data but the program freezes. I can hit 'stop' but its completely hung up.
I have the latest drivers downloaded for TV plus. Got any ideas??

[Stu]

uninstall all codecs and codec packs you may have installed (DivX, Quicktime, K-Lite, Nimo etc), then reboot your PC and see if the problem persists

[Svet]

maybe your VGA is problematic? (NVIDIA Vanta/Vanta LT (Microsoft Corporation) [Display adapter])
try update driver at-least from Nvidia.