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[flobelix]

This is an Users-to-Users Forum what means all of us active here are just normal users like you. None of us is officially working for MSI. Although we will help you with any question if possible there are problems we can't do anything about and you have to contact MSI (e.g. to help with official technical informations, rma or if you want to complain about a product and all other issues only contact with an MSI official is useful for). If you have been linked to this post other users already realized you need to contact MSI directly.

Global support:

For global support queries you have to register at http://register.msi.com/. After registering and logging in go to "My Support" and "Ask For Support" which allows you to issue your problem.

USA & Canada:

Technical Support - http://us.msi.com/service/SupportIndex/
RMA - http://service.msicomputer.com/msi_user/rma_form_new.aspx

Europe (including UK/Ireland)

RMA for MSI-systems (i.e. notebooks, netbooks, All-In-Ones, nettops, Wind-PCs, full systems) - http://jkarma.msi.com.tw/Customer_Service/
If your country is not listed above you'll find the contact details at the bottom of this page - http://www.msi.com/service/warranty-nb/

Components, such as for mainboards, VGA cards and multimedia peripheral devices should be returned to the place of purchase. There is no direct RMA to MSI available. The reseller will request RMA.

Support Germany - http://de.msi.com/service/support/

Support France - http://frsupport.msi.com/

Support/RMA UK for Notebook/netbook/all-in-one - http://uksupport.msi.com/

Where to Buy

http://www.msi.com/service/wheretobuy/

Global Warranty Service for the Notebook

http://www.msi.com/service/warranty-nb/

Contacts:

http://www.msi.com/about/contact-us/