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Author Topic: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems  (Read 54856 times)

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vikingjay

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990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« on: 31-October-12, 18:56:57 »

All,

Any and all help will be greatly appreciated.

I had an AMD FX-8150 installed on my MSI 990FXA-GD80 and updated to the latest bios: 11.13. This was no problem.

Windows acted fine after reboot.

I do NOT Overclock the FX-8150 chip as I was not impressed with the performance potential of the FX-8150 when overclocked vs. stock settings. As such I left ALL BIOS settings at their stock settings with the exception of SATA MODE = AHCI.

However I do check stability of the stock settings with Prime95 and OCCT. Ran both for 60 minutes. And there were no issues.

I then reset bios to default status and then powered off my PC. Removed the AMD FX-8150 and installed an AMD FX-8350 (Vishera).

Powered on, clicked F1 to enter settings. restored defaults. Set SATA Mode = AHCI then saved and exited.

Windows booted just fine. However, ANY stress testing whether via: Prime95, OCCT or AMD overdrive fails with in 90 seconds.

The OS does NOT BSOD, however Prime95 recognized an error and stops as does OCCT and/or AMD overdrive. Temps do NOT get higher then 40 degrees Celsius in this short period of time.

I am NOT altering ANY bios setting: No frequency changes, No voltage changes. ALL default settings are intact.

I did use the jumper to clear CMOS, got into the BIOS, restored to default, set SATA MODE = AHCI, saved and exited. Reset the date and time. Rebooted, re-attempted the 3 above mentioned stress test software suites and all threes reported errors and stopped.

Is anyone else experiencing similar issues with this board with BIOS 11.13 using an FX-8350?

I've ran MemTest on the memory and this passes successfully.

I have another MSI board: 990FXA-GD80V2. I have the old FX-8150 in it right now. I just did a fresh install of Win 7 Ultimate 64-Bit, installed ALL windows updates and I will now update to the latest BIOS for it via Live Update 5.

Then swap CPUs and report my results.

Any and all help you can give will be greatly appreciated.

Thank you.
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #1 on: 31-October-12, 19:07:26 »

There are still no beta bios's out yet with specific mention of Vishera but should be soon. The only thing I have seen is that the Vishera cpu's will boot with the exisiting bios versions and a new version is forthcoming.
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vikingjay

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #2 on: 31-October-12, 19:19:25 »

Thanks for the quick response.

I guess I thought the BIOS 11.13 release on 2012-10-09 included the Vishera CPUs.

If it did not, then I will wait patiently for an update.

I will post more if and when I have an update.
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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #3 on: 31-October-12, 19:27:18 »

http://event.msi.com/mb/2012/vishera/

Just saw this, but I did read somewhere to look for new releases as they improve.

http://forum-en.msi.com/index.php?topic=151102.50
Here is the beta's that are available now.
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vikingjay

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #4 on: 31-October-12, 20:12:44 »

Thanks for the links.

According to the URL:

http://event.msi.com/mb/2012/vishera/

The 990FXA-GD80 with BIOS: E7640AMS.BD0

Should be compatible with the AMD FX-8350 (Vishera).

This is the BIOS that I have described earlier as 11.13. (11=B, 13=D). If you download the .zip file contained here:

http://us.msi.com/product/mb/990FXA-GD80.html#/?div=BIOS

(7640vBD.ZIP)

The BIOS file contained is:

E7640AMS.BD0

I appreciate the link to Beta versions of the BIOS for the 990FXA-GD80. I will download the latest:

E7640AMS.BD4

Install it and report my findings.

Thank you.
 
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #5 on: 01-November-12, 12:41:26 »

It could also be a memory vs imc issue that needs to be addressed via future bios update. If none of this helps, get a componoent list together and send it off to MSI.

Did you do a full cmos clear after installing the new cpu? >>Clear CMOS Guide<<
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vikingjay

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #6 on: 01-November-12, 19:19:21 »

Thank you for your reply.

I did clear the CMOS using the jumper via procedure one on your link.

The BIOS currently installed on both boards is:

E7640AMS.BD0

I did a fresh install of Windows 7 Ultimate 64-BIT with the 990FXA-GD80V2 and the FX-8150. I installed the Realtec LAN drivers and then installed ALL Windows Updates.

I opened MANAGE->Device Manager

The only item with an "!" next to it was the USB 3.0 device. I downloaded and installed this driver from the US MSI website. Checked MANAGE->Device Manager. All hardware is installed.

I then powered off the PC. Removed the power chord. Removed the FX-8150. Installed the FX-8350. I then used the jumper to clear CMOS. Restored power and powered on.

I entered the BIOS. Restored Default Settings. Set the Date and Time to be accurate. Set SATA MODE = AHCI, then saved and exited.

When Windows came up, it recognized new hardware, installed the FX-8350 cores and required a reboot.

After reboot I again checked Device Manager, under Processors, 8 cores of FX-8350 show up. No "!" next to any device.

I then closed device manager and attempted to Run OCCT. Within 90 seconds it fails due to error and shuts down.

I then rebooted. Ran MemTest, this passed.

I then rebooted. Windows loaded successfully I attempted to Run Prime95. Within 60 seconds errors are reported and it stops running test on most of the cores.

I have not yet tried the Beta BIOS. I will do this tonight.

I have not tried a fresh install of Windows on the FX-8350. I will do this tonight.

I have started a support ticket with MSI. They have asked me to reply with the following:

Which version of the driver disk do I have?
Which version of the graphics driver is installed?
Can I provided to them a screenshot of the error(s)?
Have I attempted fresh install of OS with FX-8350 installed?

I will reply to these and report my results to MSI and here at the MSI form.

I appreciate everyone's input.
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kull

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #7 on: 10-November-12, 18:50:45 »

Prime95 sometimes reports errors with Bulldozer CPUs for no reason and there were words about it around net for some time. (but the CPUs are fine, the problem lies in an unoptimized code of Prime95 that cannot properly identify Bulldozer arhitecture. The strange thing was the fact that some Bulldozers can pass Prime95 just fine even overclocked while some fails even at start)
From overclock.net
*Prime95 could have a very strict set of checks, and with each module sharing a floating point unit. You would think some of them calculations could be slightly delayed (scheduled behind each other since its a shared resource) causing Prime95 to flag it as a "failure".

The other stress software should work fine if the machine is completely functional. Maybe you should try some benchmarking software (with multi-thread support) just to be sure that this problem is CPU related.
(Cinebench R10 & R11.5, 3DMark or Arauna raytracer and similar)
Maybe the default CPU voltage is not properly set by your motherboard. (undervolted by default so it needs to be set manually)
« Last Edit: 10-November-12, 19:18:02 by kull »
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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #8 on: 10-November-12, 21:42:02 »

i have exacly same problem, 990fxa-gd80 and amd fx-8350, whit bios 11.13, it ll blue and shut downd ur pc if you run Windows Experience Index, Aida64, Norton 360 v6... or any test burn soft, both windows 7 and 8 in clear new install, cant use OC in bios it fail at windows start, and nothing else i can do just sit and wait for new bios, but i promise never buy MSI motherboard any more.
My friend use Asus motherboard whit my CPU fx-8350 and my 8G Ram, OC to 4.6 Mhz run so good, burn test Aida64 extreme 24/24 nothing happen 100% stable.
Now only way can do is wait and wait and wait for new bios, or use fx-8150 again,
990fxa-gd80 and fx-8150 stable 100%
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #9 on: 11-November-12, 01:42:11 »

No beta bios's available from MSI yet either guys, keep watch and when we see one we will post.
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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #10 on: 11-November-12, 17:54:00 »

Just thought id say hi, as i have a GD80 v2.2 and an FX8350, so im eagerly awaiting  an updated BIOS from MSI to handle my FX8350, as i just cant get a decent stable OC at the moment using the latest 11.13.
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vikingjay

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #11 on: 15-November-12, 18:51:44 »

It took awhile to RMA my FX-8350 CPU with the retailer. I just got it installed and I am experiencing the same issue.

I have a support ticket open with MSI and I will post again when I know more.

It kind of sucks that this is happening. I'm not sure what the problem is.

Is there anyone with a FX-8350 on a MSI 990FXA-GD80 or 990FXZ-GD80V2 that is NOT experiencing this issue?

I've tried both Prime95 and OCCT for stability with 1st and 2nd FX-8350 on both boards that I own and I have the same problem with both CPUs and Both Mobos.

Thank you for your replies!
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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #12 on: 15-November-12, 23:44:21 »

Did you ever reinstalled Windows with the new CPU?
As the CPU may need other drivers that Windows isn't aware off.

Also since you don't list hardware, anything can cause this.
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Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #13 on: 19-November-12, 18:54:31 »

Hi,

I have excatly the same problem. But did nut only "update" my CPU I build a complete new PC and installed win 7 new. On all tests or loads core by core went off till I got an blue screen. Yesterday I have done an BIOS update and no changes. My computer is only running stable by setting the multiplicator to 19 max =3,8GHz.
At 3,9GHz I have problems again. Tomorrow I will try to call the support centre of MSI: They do not fulfill their promise.

Additionally I have installed G-Skill 2x4GB RAM with 1866MHz. BIOS is detecting this RAM only as a 1600MHz RAM :-(.
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #14 on: 19-November-12, 19:06:08 »

New beta bios.. finally:
http://forum-en.msi.com/index.php?topic=151102.msg1198351#msg1198351
>>Use the MSI HQ Forum USB flasher<<

Please report back on if this remedies the situation.

Thanks.
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vikingjay

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #15 on: 19-November-12, 20:36:42 »

Thank you for ALL the replies.

I will download the BETA Bios, install it and then report my results.

Additionally, I have a support ticket open with MSI. I have Restored the BIOS to Defaults and then set SATA MODE = AHCI.

Then the ONLY other change I have made was to change the CPU Voltage = 1.365000 instead of (AUTO).

I was then able to boot into a fresh install of Win 7 Ultimate 64-Bit with ALL windows Updates installed and Run Prime95 WITHOUT error for over 120 minutes.

This is the lowest CPU Voltage that will allow a successfully Prime95 run. The next lowest, 1.354500 causes errors on two cores after 15 minutes.

CPUID Hardware Monitor reports MIN. CPU Voltage = 0.98 (at idle), MAX CPU Voltage 1.34. And it toggles between 1.29 and 1.30 for most of the Prime95 run.

(I know that CPUID Hardware Monitor is NOT 100 % accurate. I do not own a voltmeter. As such it is as accurate as I can get.)

Again, I will install the new BETA Bios and report my results.

Thank you!

Hardware:

CPU: AMD FX-8350
Mobo: MSI 990FXA-GD80V2 and 990FXA-GD80 (Tests Run on both Mobos. Same results)
PSU: Rosewill Capstone 750W-M and Corsair 1200AX (Test Run on both PSUs. Same results)
Memory: Patriot Viper 3 2 x 4GB 1600 Mhz 9-9-9-28 PV38G160C9K
Video Card: MSI R7770-PMD1GD5 Radeon HD 7770 GHz Edition (Latest Drivers installed from AMD website)
Heatsink: Cooler Master Hyper 212 Evo
Case: Rosewill Challenger U3
HDD: Seagate 3 TB ST3000DM001
SSD: Muskin Chronos Deluxe 240 GB firmware: 5.0.4
DVD Burner: Lite On iHAS124-04
« Last Edit: 19-November-12, 20:42:34 by vikingjay »
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Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #16 on: 19-November-12, 22:23:02 »

Thanks for the new bios version. I installed all on an USB key but unfortunately I was not able to create a bootable key. With free dos nothing happend. Please could you support on that too or put it into the MSI liveupdate tool that win7 is doing this work?
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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #18 on: 19-November-12, 23:15:02 »

Sorry, I thought that fix USB key is an extra program and no option within the programm...
I tested now all. After the BIOS Update my BIOS shows the version: V11.14B1
Unfortunately nothing has changed also I cleared the CMOS. RAM is still working on 1600MHz instead of 1866MHz and again three cores gone off during prime95. On 3,8GHz again the system is stable. Message from prime:
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
[Sat Nov 10 14:43:20 2012]
FATAL ERROR: Rounding was 0.4991595814, expected less than 0.4
Hardware failure detected, consult stress.txt file.
ERROR: ILLEGAL SUMOUT
Possible hardware failure, consult readme.txt file, restarting test.
ERROR: ILLEGAL SUMOUT

Do you have any ideas where the problem is?
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vikingjay

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #19 on: 19-November-12, 23:18:07 »

I attempted the directions listed at the following link:

http://forum-en.msi.com/index.php?topic=116721.0

I download the tool v. 1.24h and installed it. I then downloaded the beta bios contained at the following link:

http://forum-en.msi.com/index.php?topic=151102.msg1198351#msg1198351

The tool created the bios updater on a USB Jump Drive. I then restarted and booted form the USB Jump Drive. The tool opened and offered options.

I selected to update the BIOS. Then the following appeared on the screen:

MSIHQ: Check and clear old AMIBOOT BIOS Recovery File
MSIHQ: Done!
MSIHQ: Check and clear old M-Flash BIOS Recover Files
MSIHQ: Done!
MSIHQ: Preparing to take a new BIOS Backup ...
_

The cursor just sits there in the lower left and blinks. It has been blinking for 80 minutes.

Is this normal?

Thank you!
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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #20 on: 19-November-12, 23:21:33 »

I would say no because the complete process on my pc took only 3-5min. Was you system running stable before? As I wrote my system is set down to 3,8GHz instead of 4GHz.
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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #21 on: 19-November-12, 23:24:46 »

I attempted the directions listed at the following link:

http://forum-en.msi.com/index.php?topic=116721.0

I download the tool v. 1.24h and installed it. I then downloaded the beta bios contained at the following link:

http://forum-en.msi.com/index.php?topic=151102.msg1198351#msg1198351

The tool created the bios updater on a USB Jump Drive. I then restarted and booted form the USB Jump Drive. The tool opened and offered options.

I selected to update the BIOS. Then the following appeared on the screen:

MSIHQ: Check and clear old AMIBOOT BIOS Recovery File
MSIHQ: Done!
MSIHQ: Check and clear old M-Flash BIOS Recover Files
MSIHQ: Done!
MSIHQ: Preparing to take a new BIOS Backup ...
_

The cursor just sits there in the lower left and blinks. It has been blinking for 80 minutes.

Is this normal?

Thank you!

It's bad combo ME DOS & AMD UEFI & AMI UEFI Flasher

Use this guide instead: http://www.bay-wolf.com/usbmemstick.htm

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #22 on: 20-November-12, 16:04:34 »

I have wrote an email to the msi support centre today. They opened a ticket to look on it. Till now I got no feedback.
On this german forum some more people have the same problem.

http://extreme.pcgameshardware.de/mainboards-und-arbeitsspeicher/246349-nach-aufruesten-bluescreens-ram-schuld.html

For me it seems that till now in general the mainboard does not support the FX8350. Was it ever tested by MSI? What is with the smaller Vishera versions, are they supported?
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vikingjay

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #23 on: 20-November-12, 18:17:51 »

Thank you for all the replies.

I was able to install the BETA BIOS. Sadly, the problem persists.

In my open ticket with MSI. The support tech(s) that have been corresponding with me claim they have tested BIOS 11.13 on an open bench system with 3 separate Vishera chips on the 990FXA-GD80V2 and V1. They claim they are NOT experiencing this issue.

I've sent them a bunch of screen shots. They seem to think it is a thermal issue. However, on my system, the errors occur way before the thermal ceiling.

So in short, no solution as of yet.

For the time being, I guess I'm satisfied bumping the CPU Voltage to a level where the chip becomes stable.

The PC I've built is a workstation for a tech support company. I've built many PCs for them. This is the first AMD build for them. I was encouraged by the many positive reviews of the FX-8350 and the fact that the price point, circa $200 U.S., makes it competitive with Intel i5.

Sadly for AMD, I'll have to go back to building Intel socket 1155/Z77 chipset PCs for this company.

If and when I get a resolution I will certainly post it. Any other suggests or comments are certainly welcome.

Good Luck!
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Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #24 on: 20-November-12, 22:33:40 »

If they have tested 3 different chips of the 8 core Vishera then it's ok. But watching the different forum a lot of people have this problem with the MSI board and the 8350. I wrote the MSI team today and sent them the link to this forum too. After having a response I will let you know.

For my system it is definitly no temperature problem:
On AUTO settings (4GHz) the system collaps at approx. 48°C CPU temp. On my "new" settings (3,8GHz) I can pain the CPU up to 57°C by using the "Alpenfoen Gross Glockner". Maybe it would be good to know for you all that my voltage transformers became really hot that I can not touch theire cooler any more. I do not know if that is normal. When I tested my CPU on a MSI 760GA I could start Win 8. By starting Prime the complete system switched off...so much more worst then on my 990FXA. First I thought about that maybe the mainboard power suply is to week, the voltage transformers. Could that be?
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vikingjay

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #25 on: 21-November-12, 18:09:04 »

Thanks for your reply.

I have tested a number of different PSUs with both the 990FXA-GD80V2 and 990FXA-GD80 and the FX-8350:

Corsair 1200AX
OCZ ZX Series 1250W
Rosewill Capstone 750W
Corsair CX 600

The result is the same for any and ALL of the above PSUs. So I am convinced, that this issue is NOT PSU related. That is not to say that a faulty PSU could not cause similar issues.

I also agree that it is not a Thermal issue. With ALL default setting set in the BIOS, Prime95, OCCT, etc. ALL error our within the first 90 seconds and on my systems while using the following Heatsink/fan/Close-loop Liquid cooling solutions temperatures NEVER exceed 50 C before errors occurr:

Cooler Master Hyper 212 Evo
Corsair H100
Zalman CNPS11X
ThermalRight Silver Arrow

I've tried the following memory options:

G.Skill F3-2133C9D-8GAB
G.Skill F3-17000CL9D-8GBXM
Muskin 997008
Muskin 997007
Muskin 996997
Muskin 996996
Patriod PV38G160C9K

All pass memtest86+

I have tried leaving the Memory settings set at default.

I've manually entered the timings and frequecy. (The highest bootstrap on this board is 1866, so If the memory was rated higher than 1866, 1866 was selected and the default clock frequecy of 200 was NOT changed. So for testing purposes 1866 was the highest possible setting).

Again ALL memory sticks pass memtest86+ on both 990FXA-GD80 and 990FXA-GD80V2

I've tried 3 separate FX-8350 CPUs on both motherboards. ALL combinations exibit the same symptons. That being under default settings, Prime95, OCCT, ect. fail.

I am convinced it is a voltage issue. I do not think the MSI 990FXA-GD80 and/or MSI 990FXA-GD80V2 with BIOS v. 11.13 ramps up the voltage fast enough when the CPU is stressed.

This opinion is speculative. But I think it is grounded in fact.

On these two motherboards ALL three FX-8350 become stable by changing CPU Voltage = AUTO to CPU Voltage = 1.365000

Anything less then this will produce an error in Prime95, OCCT, etc. with 15 minutes regardless of which of the above cooling solutions are used.

Any and all feed back will be greatly appreciated. Thank you.
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #26 on: 21-November-12, 18:40:56 »

Make sure to keep reporting this to MSI.
>>How to contact MSI.<<
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Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #27 on: 22-November-12, 18:10:08 »

I also have changed the RAM with same results in Prime95 -> no positive effect. I'm a little bit afraight by setting down the voltage. I'm not sure if then some temperature problems will come up. For me I feel more comfortable by setting down the multiplicator from 20 to 19.

From the MSI support centre I still got no feedback...

Vikingjay, have you ever tested other board brands then MSI with the 8350?

My voltages on max load at 3,8GHz are:
Vcore: 1,248
3,3V: 3,2
5V: 4,9
12V: 11,88
CPU NB: 1,175
SB Voltage: 1,1
CPU PLL: 2,502
NB: 1,102

Are these voltages normal? Could you tell me which voltage is the critical one and what is there the max voltage level?
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Svet

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #28 on: 22-November-12, 21:20:56 »

we need info from the PSU sticker, not those.

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #29 on: 23-November-12, 01:59:51 »

When we expect new bios which fixing vDrop with Vishera CPU ? and more voltage than 1.44
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #30 on: 23-November-12, 02:58:07 »

Voltage higher than 1.44 on a 125 watt cpu may not, happen hard to say.
We will post the beta bios as we see them and keep a eye on the website for full releases.
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rapidengage

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #31 on: 24-November-12, 22:23:55 »

Same thing happens to me as happens to vikingjay and Muckebadscher.

My System:
99FXA-GD80v1
FX-8350
16gb Corsair Vengeance SDRAM DDR3 1600
EVGA GTX 680
Corsair 80 Certified 900w PSU
OCZ Vertex 4 VTX4-25SAT3-256GB

yadda yadda yadda..

Ive updated to the latest bios, but have not tried any of the beta bios'. System bios is at factory default settings, and the system either hangs up or bluescreens almost randomly. I can usually force a bluescreen if i open a game or run prime 95 or other benchmarking applications. I have updated all drivers from the manufacturers websites. Reloaded windows 7, didnt help. Fresh installed windows 8, didnt help. Ran memory, hard drive, and every other sort of HW diagnostic you could think of..everything passed. I have replaced the ram, hard drives, and video cards with other known to be working components and the bluescreens still occur. However the majority of the bluescreens seem to be related to cpu/memory. Which makes for difficult troubleshooting, as the memory controller is on the cpu. With that said, in my experience it sounds like a motherboard issue. And with several other people posting literally the same issues as myself, I am leaning twards motherboard. I sat on the phone for literally over 2 hours yesterday on hold with MSI (I have the SS on my phone to prove it), before I gave up and hung up. I will be paying close attention to this thread, hopefully one of us comes up with a solution that doesnt require bumping down the performance of the processor i just payed $220 for.
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Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #32 on: 24-November-12, 22:53:41 »

Hi Rapidengage,

it's good that you mentioned your problem here. As more people report this MSI problem as better. Yesterday I called the ss centre too to get some news on my ticket set up on the 20.11.2012.
They told me that actual one MSI colleague is working on my issue and that he will contact me sometime later. They said that it is sure that MSI will solve this problem. 
I will give MSI still some time to come up with an official statement and hope they will fix the problem. But I want to have an official statement soon.

Do you have a ticket already?
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rapidengage

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #33 on: 24-November-12, 23:00:18 »

Heya Muckebadscher!

No ticket yet, tho I suppose I will create one now and refer them to this thread. Ill keep you guys posted when I hear something.
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smokingbandit

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #34 on: 25-November-12, 10:17:54 »

990FXA-GD80 + FX-8320 is no problem at all.
strange thing that a lot of people have issues with this mainboard and the 8350 :bonk:
come to think of it wen I upgrade 2 weeks ago from phenom 980be I manual set the memory clock to 1600 witch in the latest bios 11.13 and had a few blue screens the first day.
Kingston hyper x memory sold to run at 1600 MHz but its not stabel
reset is to auto witch resulted in 1333 MHz seems to have done the trick for me and its running perfectly at 18.5 x210 @3885mzh turbo 4200mhz.
strange thing about it that is is a 3500mhz cpu but it runs 18.5 x 200 3700mhz out of the box  1400mhz idle
hopefully the fix this issue for you 8350 users...its a little powerhouse the vishera cpu   very happy with it sofar



      CPU Type                                          OctalCore AMD FX-8320, 3885 MHz (18.5 x 210)
      Moederbordnaam                                    MSI 990FXA-GD80 (MS-7640)  (1 PCI, 2 PCI-E x1, 4 PCI-E x16, 4 DDR3 DIMM, Audio, Gigabit LAN, IEEE-1394)
      Moederbord Chipset                                AMD 990FX, AMD K15
      Systeemgeheugen                                   8161 MB  (DDR3-1333 DDR3 SDRAM)
      DIMM1: Kingston 9905403-198.A00LF                 4 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 Mhz)  (8-8-8-22 @ 609 Mhz)  (7-7-7-20 @ 533 Mhz)  (6-6-6-17 @ 457 Mhz)
      DIMM2: Kingston 9905403-198.A00LF                 4 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 Mhz)  (8-8-8-22 @ 609 Mhz)  (7-7-7-20 @ 533 Mhz)  (6-6-6-17 @ 457 Mhz)
      BIOS Type                                         AMI (10/09/2012)
« Last Edit: 25-November-12, 10:29:43 by smokingbandit »
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Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #35 on: 26-November-12, 13:53:27 »

Hello smokingbandit,

thanks for your information. It's good to hear how good the system could run.
Maybe my problem cause of some incapability between my 8350 and my GSkill 1866 which actual runs with 8x200=1600MHz
How can it be that your ram is running with 1333MHz as the FSB of the Vishera is 200MHz?? You wrote that you put your FSB from 200 to 210MHz, correct?
I have here some problems in understanding please could you explain it to me?

Would it be a good idea if I would test to set the FSB to 233MHz and reduce the multiplication of the CPU to 17 or 17,5 by setting manually the defined timings and voltages to the ram? On the G.Skill homepage they suggest that for the 1866 ram...
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #36 on: 26-November-12, 17:55:38 »

I would try different memory as well. Gskill has had a few issues lately. No gaurantee but worth testing with another brand.
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Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #37 on: 26-November-12, 19:03:14 »

I tested already 2GB Adata 1333MHz on Auto settings without success...same problems. But maybe for the 8350 some special ram is required. Is it known which ram MSI has tested successful with the 8350?
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #38 on: 26-November-12, 19:19:30 »

Dunno, other thank asking them directly.

If its available would be cool if you could try a few kinds. (with-out spending money)
Just to help rule things out and get a new bios out sooner than later.
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rapidengage

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #39 on: 28-November-12, 05:42:47 »

I spoke to msi tech support and they suggested the following

"Go to BIOS -> Overclocking -> CPU Voltage -> Increase to 1.35V, and DRAM Voltage -> Increase to 1.65V. Try again and see if the system stabilizes or not, thank you."

I assume this may or may not work for the rest of you, depending on which RAM you are using. I applied these settings 24hrs ago, ran prime 95 for 4 hours without fail, and have been playing WoW/planetside 2 ever since. I have yet to bluescreen or anything, eveything seems to be working great! I hope this helps the rest of you!
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #40 on: 28-November-12, 20:11:06 »

Are you using 4 sticks or is this only 2?
Was the memory listed with a 1.65v?
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vikingjay

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #41 on: 28-November-12, 20:35:56 »

Thank you for all the replies.

I still have not received an update from MSI. My ticket remains open.

I do not have access to a NON-MSI 990FX chipset mother board. I'm kind of an MSI fanboy and as such, All I have in stock is MSI Mobos.

I have a buddy that has an ASUS Sabretooth 990FX board. I've been trying to convince him to let me plug my FX-8350 into his mobo after an update to his bios. However, he's reluctant to update his bios. He knows I build PCs for living but he did not purchase his PC from me.

If I have a chance to do another AMD build I will see if pricing allows for another mobo manufacturer and then report my results.

For the two boards that I have access to:

MSI 990FXA-GD80
MSI 990FXA-GD80V2

both have been updated to BIOS 11.13 and the latest Beta Bios. I have a FX-8150 and a FX-8350. I've had two separate FX-8350s. The first I returned via RMA. However both experienced the same problems on the two above motherboards. The FX-8150 does not.

I have to increase the CPU Voltage to 1.365000 to get the FX-8350 to be be stable for any length of time on either of the above Mobos.

Anything lower than that will error our under stress.

Once I have an update from MSI I will post more. Also I will be happy to answer any questions anyone has for me.

Thank you.
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #42 on: 28-November-12, 21:06:47 »

Have you tried the beta bios?

http://forum-en.msi.com/index.php?topic=151102.msg1198351#msg1198351E7640AMS.BE1

I also just sent an email to MSI techinical about a new beta.
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rapidengage

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #43 on: 28-November-12, 23:41:52 »

Are you using 4 sticks or is this only 2?
Was the memory listed with a 1.65v?

I am sucessfully using 4 sticks (16gb) of corsair vengeance RAM which is listed as 1.5V. Changing that to 1.65V and the Processor to 1.35V is what has been working for me.
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #44 on: 29-November-12, 00:36:12 »

Also, try decreasing the dramv and setting the command rate to 2t or loosening the timings. I prefer that to overvolting the ram, but its all good.
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Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #45 on: 30-November-12, 19:35:41 »

I got an official feedback from MSI too: Use BIOS V.BE1 and set CPU voltage to 1,3545V.
I have done it. The controlcenter of MSI showed 1,328V when idle and during prime 1,288 till 1,296V. After 4 min two cores went off.
I set additionally the DRAM to 1,64V without any change. I use 2x4GB GSkill Sniper 14900.

My feedback to MSI was that the system is more stable now but still not stable. I have checked that my DRAM timing on AUTO are higher then tested by GSkill but that should cause no problem, isn't it?
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xmad

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #46 on: 30-November-12, 20:14:41 »

Are you able to borrow and test with different ram?

Also, did you try a full cmos clear since the flash? Werid I know as you would think the bios would be "clean" after a flash but it sometimes helps.

Also, did you make sure that the ram is installed into the proper dimms as your manual states and all of connectors are installed and tight?
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CL 9

Board: X79A-GD65 (8D)
Bios: 4.6
CPU: Intel 3930k Hexa-Core
Ram: Corsair Dominator Platinum 4x4gb 2133 CL:9
Vid: GTX 780TI 3GB in SLI
PSU: Corsair AX1200I
Cooler: Corsair 80I
SSD: Corsair Neutron GTX 240 GB SSD
Startech Raid Controller Card
HDD: 2x Seagate 500gb 7200 in Raid 0
HDD: 2x Seagate 1tb 7200 in Raid 0
OS: Win 8.1 Pro in UEFI mode
Corsair Link
Corsair H-100I Cooler

Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #47 on: 02-December-12, 17:45:02 »

I cleared my CMOS after the update that I needed to set the date again. Both RAM sticks are completely pluged in on position 3 and 4 because position 1 is blockes by the CPU fan...it's a really big one (GrossGlockner). I will try to set the timings of the RAM manually and will test then again.
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GoldenLion

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #48 on: 03-December-12, 13:25:18 »

I have two systems:

1st:
CPU: AMD FX-8350
Board MSI 990FXA-GD80
VGA   MSI GTX 660 Ti Power Edition
MEM: Kingston HyperX 8GB 1600 2x4GB 1.65v
HDD: WD Caviar Blue 500GB SATA 6Gb\s
ODD: LITEON DVD-RW 22X
PSU: GIGABYTE Superb 720W 80+

2nd:
CPU: AMD FX-8350
Board MSI 990FXA-GD80
VGA   MSI Radeon HD 7950 3GB GDDR5
MEM: Kingston KVR 8GB 1333 2x4GB 1.5v
HDD: Samsung 830 SSD 128GB
ODD: LITEON DVD-RW 22X
PSU: Aerocool 600W 80+

Both systems are upgraded to BIOS v11.3

Both systems got instability issues with errors and BSOD.

Yesterday after reading all your posts, I changed the CPU voltage manually to 1.35v and memory to 1.65v
for the 1st system and it got more stability and passed Windows Experience Index Test successfully but not 100% while
gaming or doing heavily stress work.

Any idea about when will we get a new BIOS that should resolve our issues?

Thank you.
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AMD and MSI Rocks

Muckebadscher

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Re: 990FXA-GD80 FX-8350 BIOS 11.13 CPU Problems
« Reply #49 on: 03-December-12, 21:56:28 »

After I have corrected my timings for the DRAM now, I have done a new test with a new record (old timings were to high):

RAM on 1866MHz was not possible.
RAM at 1600MHz
CPU at 201 x 19,5 = 3919MHz
CPU Voltage: 1,3545V
DRAM: 1,604V

Prime passt after I stopped it after 1h.
CPU 200 x 20=4GHz was still not possible. After 11min of Prime two cores went off again.

I wrote this new information to MSI support centre.
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