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Author Topic: MSI GTX 660 TI PE Edition Driver Crash  (Read 3541 times)

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gasper

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MSI GTX 660 TI PE Edition Driver Crash
« on: 16-December-12, 14:05:31 »

I have a problem. With my new video card MSI Geforce GTX 660Ti PE 2GD5/OC I got regularly the message "Nvidia kernel mode driver stopped responding". This happens when I play games like Far Cry 3 which runs the GPU constant at a very high load within a few minutes. Other game like Skyrim or the MSI Kombuster are running without problems.

If this error happens the screen gets completely black and then I'm back on the Desktop. Then I have to restart Windows to continue playing.

My old video card was a Geforce GTX 480 which was running fine, but with the vanilla design the card was very loud, so that I think my PSU is strong enough.

I've already tried all drivers from 306.97 up to 310.70 but the error didn't gone.

Should I RMA the video card or is this a driver or compatibility problem.

Operating System
   Microsoft Windows 7 Professional 64-bit SP1
CPU
   Intel Core i7 860 @ 2.80GHz
   Lynnfield 45nm Technology
RAM
   8,00 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
   Manufacturer Samsung
   Max Bandwidth PC3-10700 (667 MHz)
   Part Number M378B5673EH1-CH9
Motherboard
   Model Aspire M7811
   Chipset Vendor Intel
   Chipset Revision 11
   Southbridge Vendor Intel
   Southbridge Model H57
   Southbridge Revision 06
Graphics
   SMB2230H (1920x1080@60Hz)
   MSI GeForce GTX 660Ti PE 2GD5/OC
Hard Drives
   932GB ATA WDC WD1002FAEX-0 (SATA)
   1863GB ATA WDC WD2002FAEX-0 (SATA)
Optical Drives
   HL-DT-ST DVDRAM GH41N (SATA)
Audio
   Realtek High Definition Audio
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flobelix

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #1 on: 16-December-12, 15:27:37 »

Please  add informations on your psu. From the infos in your post ram setup seems to consist of four separately bought sticks (no matched kit). Check if problem presists with using two sticks.

Also run Kombustor out of Afterburner and check temps under load: >>How to use MSI Afterburner<<
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.8
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
Windows 8.1 Pro

gasper

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #2 on: 16-December-12, 16:42:38 »

Sorry I don't have any Informations about my PSU it was a complete system from Acer, and there are no infos about it. The system was delivered with the Geforce GTX 480 and was connected with a 8(6+2)x and 6x power pin. The GTX 480 was running rock solid but it was very loud under full load, so the PSU must have enough Power.  The GTX 660 TI should consuming less power so this should not be the problem.

All 4 memory sticks are the same M378B5673EH1-CH9 Module. The system was delivered with this setup, which wasn't changed and with the GTX 480 there was no problem. Memory Tests are ok.

The temps are reaching with Kombuster 80° C under full load. I made a Kombuster run about 15 Minutes without problems or errors. With the same temps under full load the driver stopped responding after 2 - 5 minutes when I'm playing games.
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flobelix

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #3 on: 16-December-12, 17:34:06 »

Try completely removing the current drivers with >>Driver Fusion<< and after rebooting install the latest MSI driver: http://www.msi.com/product/vga/N660Ti-PE-2GD5.html#/?div=Driver&os=All
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.8
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
Windows 8.1 Pro

XFZhong

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #4 on: 16-December-12, 17:40:41 »

TO OP, please open up the side, and see what the info on the PSU says, and how long have you been running that PSU. Since I think Acer use generic ones, they degrade quickly over time. Also did you do a clean install?
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gasper

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #5 on: 16-December-12, 19:09:31 »

I didn't make a clean intall of Windows. But I cleaned the drivers every time with driverfusion/driversweeper. If i put back the old GTX 480 the system run without problems again so Windows should not the problem.

Even the MSI drivers have the problem after a very short time under full GPU load the driver stopped responding and Windows recovers the GPU.

The system is 1,5 year old and the info label on the PSU says FSP750-80APG what I think should be a 750W PSU.

The strange thing is, why does the Kombustor runs without problems (GPU load, temps and power consumption are at max) and with games the driver stopps responding after a few minutes? Far Cry 3 or Anno2070 let the driver crash after about 5 minutes on the other side I did again a Kombuster run over 25 minutes and there wasn't any problems.
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flobelix

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #6 on: 16-December-12, 19:27:23 »

See if Acer offers a bios update for your machine.
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.8
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
Windows 8.1 Pro

gasper

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #7 on: 16-December-12, 19:45:54 »

The latest BIOS P01.B2 is already installed. It's from mid 2010 so I think there will be no more update coming.
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flobelix

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #8 on: 16-December-12, 19:59:47 »

Activate the OSD of Afterburner (>>How to use MSI Afterburner<<) and check what happens when the card crashes (temp, GPU usage, clocks).
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.8
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
Windows 8.1 Pro

gasper

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #9 on: 16-December-12, 20:24:09 »

GPU load 98 - 99%
power consumption 90%
temp 80°C
fan speed 45-50%

at this condition any directx game run into the problem after a few minutes (2-5). If the kernel mode driver stopps responding and windows recovers the driver DX11 games stopps responding DX9 games continue running at very low speed (power consumption and gpu load goes down to 10%).

directx games which are running at max 75% gpu load can be played for hours.
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flobelix

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #10 on: 16-December-12, 20:47:42 »

Hmm. technicall everything should work. Limit the power limit to 75% with Afterburner to prevent the card from boosting and see what happens
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.8
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
Windows 8.1 Pro

gasper

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #11 on: 17-December-12, 17:11:09 »

I have tested a other thing. I lowered the core speed by 50 Mhz with Afterburner and I played a game session over 1 hour without problem. I bought the PE edition because of the higher GPU speed so that could not the final solution only a hotfix.

But what is the problem? A faulty card or a faulty driver?
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flobelix

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #12 on: 17-December-12, 18:57:55 »

If it fails with factory clocks but works with lower clocks just rma it.
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.8
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
Windows 8.1 Pro

bugyboy

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #13 on: 17-December-12, 20:43:43 »

I have same porblem what does it mean rma?
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flobelix

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #14 on: 17-December-12, 20:54:56 »

If I'd get a dollar anytime someone posts I have the "same" problem but has not I'd be well off. An own issue requires an own topic. If issue is 100% the same and no other possible hardware issue (weak psu) then rma is the solution.
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.8
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
Windows 8.1 Pro

bugyboy

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #15 on: 17-December-12, 21:07:08 »

I bought msi 600ti pe  but freeze random time  and read this forum all day flash bios change driver but nothing same problem
change core clock -50mhz it is work  my psu 750wat
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flobelix

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #16 on: 17-December-12, 21:16:10 »

I won't go into more details on your issue as this topic is not about your issue. I said enough in my previous post. For assistance with your specific issue that is needed in addition to what is posted here requires open an own topic.
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.8
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
Windows 8.1 Pro

harald.raunegger@aon.at

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #17 on: 20-December-12, 11:59:15 »

Hello!
Had the same problem, I think I solved it now.
I don´t know the english verbalism because I have the german version of Windows, but I try to use similar words. In Windows Devicemanager click onto View-> show hidden devices, then scroll down to Non-pnp-Drivers. There is a driver named MSI_BIOSMSI or similar. To uninstall this driver solved my problems, have a try. I think this driver was installed by the MSI-Update application.
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gasper

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #18 on: 21-December-12, 22:55:39 »

The official MSI support let me know, this problem could only have 2 reasons. A faulty card or psu.

I put back my GTX 480 an all is running fine now.

The GTX 660 Ti was returned to the dealer.
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conz0r

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Re: MSI GTX 660 TI PE Edition Driver Crash
« Reply #19 on: 11-April-13, 22:28:26 »

In the NVIDIA settings you can change the "power management mode" to "Prefer maximum performance" That fixed it for me
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