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 1 
 on: Today at 16:08:28 
Started by nicolai.gram1 - Last post by jorgemam95
how can i fix it?

 2 
 on: Today at 16:08:04 
Started by dfleishy - Last post by jorgemam95
How can i fix this?

 3 
 on: Today at 16:04:19 
Started by nino92 - Last post by nino92
Hi everyone,

I'm having some troubled with my GL62M7REX. After closing the lid, my laptop goes to sleep mode. Upon opening the lid, the keyboard lights up but the screen stays black. I've searched multiple topics on different forums but no solution seems to work for me. I've checked the power settings and upon closing the lid, the laptop goes indeed to sleep mode. I've set the keyboard to allow wake upon use but it makes no difference. 
Screen stays black.

Does anyone have a solution for this? It's really bugging me. Everytime I close the lid I have to hold the power button for 5 seconds and let the laptop reboot before I can use it again. I know you can set the enery settings to do nothing but that doesn't seem to be the solution since my battery will be drained in no time :)
My OS is Windows 10.

Thanks in advance!

 4 
 on: Today at 16:00:52 
Started by miklet - Last post by miklet
rbleroy91
Thank you for the response and link back to the information forum post.
Good that it is informational only.

 5 
 on: Today at 15:50:37 
Started by Qoolds - Last post by jorgemam95
For the past week, DC>Help Desk>Driver And App Center has not been able to connect to the internet.
I have deleted, cleaned the registry and OS of all remnants.
Reinstalled.
Does not work.

WHEN WILL THIS BE FIXED?
[attachthumb=1]



Faulting application name: DragonCenter_Updater.exe, version: 1.0.1804.1901, time stamp: 0x5ad8542c
Faulting module name: KERNELBASE.dll, version: 10.0.17134.165, time stamp: 0xb0bb231d
Exception code: 0xc0020001
Fault offset: 0x000000000003a388
Faulting process id: 0x3360
Faulting application start time: 0x01d44c40fef4d865
Faulting application path: C:\ProgramData\MSI\Dragon Center\DragonCenter_Updater.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: e61bc82e-7a3b-45f8-b47c-c8cfcada5fc1
Faulting package full name:
Faulting package-relative application ID:
I have this problem how can i fix this?

 6 
 on: Today at 15:49:56 
Started by dosk3n.dt - Last post by dosk3n.dt
Thanks. Thats what I was looking for. I will get this on when I get home.

 7 
 on: Today at 15:27:09 
Started by ckn - Last post by ckn
I've managed to get the Wi-Fi module seated more or less semi-permanently in my MPOWER MAX AC.

I dismantled the module and very carefully and very gently bent, towards the interior of the housing, the part of the metal housing with the screw hole. I then re-assembled and seated the module so that it was plugged in, and then, holding the module in place, screwed it to the board. This has the effect of leveraging the plug downwards into the socket as the screw is tightened, holding it in place. If using this technique, make sure to seat the module so that it's plugged in before screwing it down.

However, I'm unable to get the module to function. I've installed the drivers but nothing's appeared in my system tray to suggest it's even working.

Judging by the MPOWER MAX's Board Explorer, it is (I think) properly seated. I took a snapshot to show that it is registering it being seated (but although it does seem to know the speed it's running at it doesn't seem to know what it is)…




"PCIE8 : Samsung Electronics Co. Ltd. Unknown Device, ,Running at X2 5.0 GT/s"  



I've installed the Wi-Fi drivers from the MSI support page but there's no Wi-Fi icon in my system tray and I can't find any Wi-Fi settings in Network and Internet / Network Sharing.

I've found these Network Devices in Device Manager, but I've no idea which, or if any, might correspond to the Wi-Fi module...



Is there maybe a problem with the card inside the module? Or maybe I need newer drivers?

How do I get it online and working?

EDIT: I updated with the latest drivers but still nothing :/

https://downloadcenter.intel.com/download/28143/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10

 8 
 on: Today at 14:48:53 
Started by llieshop - Last post by Svet
try changing the SATA drivers, roll back to Window's native one

 9 
 on: Today at 14:43:42 
Started by seanwotherspoon - Last post by Svet
make sure to use latest version:
https://www.msi.com/Motherboard/support/B450M-PRO-M2#down-driver&Win10%2064
which mystic light you have tried?

 10 
 on: Today at 14:21:32 
Started by vigneshkrishnan758 - Last post by rbleroy91
Hello,
I would try to:
1/ Clear CMOS:
- Power off PSU, unplug the power cord and wait that all mobo's leds light off.
- Either
    . short JBAT1 during 20s
      (if you have not a jumper cap, use something like a screwdriver but be cautious to touch only the 2 pins of JBAT1) or
    . remove the battery cell during 30mn.
- Plug the power cord then power on.
- You would see a question asking to enter in bios setup or load bios default values

   . if you have, load bios default values (use default values at this time for test purpose)
   . if not, retry one time from the beginning waiting longer
2/ If problem remains, downgrade to bios V1.0 with M-Flash following exactly that:
- Download >>Bios V1.00<<.
- Unzip it and copy the file "E7B86AMS.100" on the root of a FAT32 USB flash drive having no more than 16GB (physical size).
- Boot and enter in Bios Setup. Press <F6>, confirm, press <F10> and confirm. Pc should restart.
- Enter again in Bios Setup.
- Insert the flash drive in one USB 2.0 port of the back panel (those below the PS/2 port).
- Choose M-Flash button and you will be helped by the computer for the next.
- Wait the update end.
- Power off pc and PSU then wait 5s after all mobo's LEDs light off.
Good luck,
:hat tip:

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