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 on: Today at 00:39:30 
Started by nixond25 - Last post by nixond25

I recently updated my bios to 7A39v29. Afterwards I still get the same logo on my post (where you click delete to enter bios setup) after playing around with the voltage the post seems to change with just the msi dragon logo. 
Now my problem is I changed a couple of stuff with the bios again and it back to the ugly original logo :S Is there anyway I can change this back to just the Msi logo dragon.


 on: Today at 00:32:58 
Started by massimo.sin - Last post by massimo.sin

The best I can offer:

If you need older, then contact MSI: >>How to contact MSI.<<
Thank you very much

 on: Today at 00:20:51 
Started by massimo.sin - Last post by Nichrome

The best I can offer:

If you need older, then contact MSI: >>How to contact MSI.<<

 on: Yesterday at 23:55:34 
Started by loth28 - Last post by loth28
I have bought this notebook a week ago and I like it, however there is a problem with the keyboard which is going to force me to send it back and ask for a refund. The problem is with the spacebar, everytime i press the spacebar at the edges (right or left upper corner), nothing happens. Exactly like in this video: (open full screen if you can't see it).

 This seems to be a widely known issue by the community (as outlined in this thread: and even this very old thread: and should have been known by MSI as well, though the same keyboard with the same issue was simply put in this model, which should be like brand new. This makes me think.

 I would like to get a reply from you guys about this matter explaining how to fix the issue as I would like to keep the notebook, however this problem is so annoying that I will proceed with the refund if you don't have a solution. I look forward to getting some help.


 on: Yesterday at 23:40:51 
Started by thereselcarette - Last post by david
... I chose the update option, but every time I restart my Notebook it gives the same prompt again.
My internet connection is fine, and no error messages ever pop up.
Any ideas on how to solve this? Thanks in advance

Hi johang99,

Three ideas:

1 - If your Windows user account doesn't have administrator privileges, then that's probably the problem. Use a Windows user account with admin privileges.
2 - If you have antivirus or anti-malware software installed, it my be over-protective and interfere with the update. Try temporarily disabling it and see if the Help Desk update will install.
3 - If #1 and #2 don't help, then your current copy of the Help Desk may be corrupt. I'd uninstall it and try doing a clean install. The installer should be listed in the MSI Utility downloads for your model notebook. Hopefully, it's the latest version so you won't need to do the update afterward.

Kind regards, David

 on: Yesterday at 23:39:40 
Started by massimo.sin - Last post by massimo.sin
Please, where can i download command center for windows 10 64bit?    Currently hangs if i try access DRAM info or settings and i have read works.
My system configuration is:

Z97 Gaming 7
2x8gd HyperX Savage ddr3

Thank you

 on: Yesterday at 23:36:44 
Started by boosthard - Last post by boosthard
I just noticed that i did not mention that this is a 32GB 4x8 kit. ive seen several people getting 3200 or close on 2 sticks. but from the digging I'm finding is that Ryzen doesn't like running 4 sticks over 2666. If that is true i guess i should be happy that i can get 2800... Anyone have any experience running a 32GB 4x8 on these boards?

 on: Yesterday at 23:29:53 
Started by malikprotect-ddd - Last post by malikprotect-ddd
Since I built my new system 2 weeks ago and with a freshly installed copy of Windows 10 64-bit, my PC has difficulty waking from S3 sleep
from within Windows.

Sometimes it wakes up fine, other times it will fail and only wake up things such as the Fans and LEDs, The power LED will continue to flash
as though the system is still sleeping and only partially woken up.

I have to physically turn the power off and when I power on everything is preserved and it continues where it left off.

I can wake on LAN in S5 state fine.

Any one have any ideas ?

Motherboard: X299 SLI PLUS
CPU: I7 7800X (Skylake-X)
BIOS: 7A93v15
STORAGE: Samsung EVO 960 250GB + Samsung 850 500GB + 3 More Hard drives
RAM:  Corsair CMK16GX4M2B3000C15R Vengeance LPX 16GB (2x8GB) DDR4 3000MHz C15
OS: Windows 10 64-Bit

 on: Yesterday at 23:26:02 
Started by bladee181 - Last post by bladee181
Okay,I made Mistake.... :(
I install my Windows to my corsair ssd,not the nvme.....
Sorry for that,now I see,the nvme is good,with good speed.

Thanks for all help! :)
Now time to reinstall my Windows :D

 on: Yesterday at 23:16:03 
Started by bladee181 - Last post by rbleroy91
coz I use the ssd in RAID 0,and I read on the website
I know as a fact that it is not Samsung who recommend that!
Have you installed the NVMe drivers from Samsung?

Please, upload the CrystalDiskInfo window (>>CrystalMark<<) and we will able to identify many things about your SSD and its connection with the mobo.

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