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Author Topic: Fix for GTX970/980 Fans Randomly Turning On issue  (Read 93319 times)

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flobelixTopic starter

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The much discussed issue with fans of GTX 970 GAMING 4G randomly starting to run in idle (https://forum-en.msi.com/index.php?topic=184333.50) seems to be fixed with a vbios update. To point this out: These are official MSI files and no vbios mods

A very big thanks goes out to the German MSI forum and their moderator wiesel201 who pointed me to >>his thread<< and the files on the German forum.

To get started you first need to identify the correct vbios for your card. Therefor you need to check the card's S/N.

Example of a GTX 970 GAMING 4G's S/N: 602-V316-03SB1409025XXX

The number code marked red representing the card's batch is relevant for identifying the correct vbios. The table below shows which vbios applies to which batch number.

If you are unsure which one to use always ask one of the moderators or admins instead of hoping for the best!

09S / 03S / 010   NV316MH.182 -> to download NV316MH_182.rar

10S / 04S / 020   NV316MH.191 -> to download NV316MH_191.rar

11S / 05S / 030   NV316MH.1A1 -> to download NV316MH_1A1.rar

For our example card with the S/N 602-V316-03SB1409025XXX NV316MH.182 is the correct vbios so NV316MH_182.rar needs to be downloaded.

After downloading the matching archive first uninstall the Nvidia driver (!) then simply decompress the archive and then execute the included batch file (182.bat in case of NV316MH.182's archive) in Windows by double clicking or via command prompt (must be run as administrator)




Same like above now also applies to the GTX980 Gaming series:

03s / 13s  NV317MH.112 -> to download NV317MH_112.rar
06s / 14s  NV317MH.131 -> to download NV317MH_131.rar
11s / 15s  NV317MH.143 -> to download NV317MH_143.rar
12s / 16s  NV317MH.153 -> to download NV317MH_153.rar

Thanks again wiesel201!




*Please note that this just covers the issue with the fans randomly starting and not the problem of one fan not starting at all on earlier cards which is a defect that requires rma.*





 
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« Reply #1 on: 11-November-14, 22:04:29 »

Lets the flashing begin!

People, report your results :)
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wiesel201

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« Reply #2 on: 11-November-14, 22:07:14 »

 :hat tip:

I flahed my GTX970 Gaming 4G some hours ago, now i have no more randomly turning on issue with the 344.65 driver.
« Last Edit: 12-November-14, 05:10:03 by wiesel201 »
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psychic717

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« Reply #3 on: 11-November-14, 22:26:37 »

Thanks a lot!
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Lizard_of_bodom

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« Reply #4 on: 11-November-14, 22:29:01 »

Well, congratz  :agrees:
1 problem solved :]
now the same for 980 please  :worship:
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« Reply #5 on: 11-November-14, 22:39:36 »

now the same for 980 please  :worship:
I just it made the abload at the german forum, flobelix will post it here...  :yes:
« Last Edit: 12-November-14, 05:47:41 by wiesel201 »
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Varg

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« Reply #6 on: 11-November-14, 22:39:48 »

Flashed my own card and the problem is solved! :lalala:

Next on the to do list is the card of my brother.
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« Reply #7 on: 11-November-14, 22:40:56 »

Thank you.

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« Reply #8 on: 11-November-14, 22:42:48 »

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Lizard_of_bodom

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« Reply #9 on: 11-November-14, 23:11:05 »

Danke! ;]
Lets flash!  :agrees:
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« Reply #10 on: 11-November-14, 23:13:21 »

@flobelix: My S:N for 980 GAMING is:  602 -- V317 -- 03SB1410055823

What should i use ?
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flobelixTopic starter

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« Reply #11 on: 11-November-14, 23:17:37 »

@flobelix: My S:N for 980 GAMING is:  602 -- V317 -- 03SB1410055823

What should i use ?

NV317MH.112 -> to download NV317MH_112.rar
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« Reply #12 on: 11-November-14, 23:22:24 »

MSI970 bios 182
Everythings fine!

Many thanks ! ! ! :worship:
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« Reply #13 on: 11-November-14, 23:29:33 »

i new to this how do i download the this new bois for my card 602-V316-09SB1410040322
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steve210

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« Reply #14 on: 11-November-14, 23:31:46 »

so do i pick 182 for my 970
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Gothmoth

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« Reply #15 on: 11-November-14, 23:35:41 »

will this be available via the MSI update tool?
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wiesel201

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« Reply #16 on: 11-November-14, 23:37:14 »

so do i pick 182 for my 970
That´s right: 09S -> 182!
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Gothmoth

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« Reply #17 on: 11-November-14, 23:44:02 »

ok my friend just asked how do people find the SN when they bought the 970 with a PC system?

why is it not available via the MSI live update tool?

« Last Edit: 12-November-14, 06:46:37 by Gothmoth »
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Lizard_of_bodom

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« Reply #18 on: 11-November-14, 23:48:16 »

ok my friend just asked how do people find the SN when they bought the 970 with a PC system?

why is it not available via the MSI live update tool?

Check the sticker on the card (its on the oposite side of the cooler, usually facing up)
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« Reply #19 on: 11-November-14, 23:50:15 »

Bios fix DID fix the random fan spinout on my 980.
Bios fix also made fan control software NOT working :/

Independent fan control message:
VGA driver is not installed. Please update the newer version.

I re-installed fan control, no luck - same story.
Driver .65

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« Reply #20 on: 11-November-14, 23:53:00 »

Check the sticker on the card (its on the oposite side of the cooler, usually facing up)

first thanks for the reply... but i know that. it was more a rethoric question. :)
i thought there is maybe a tool like gpu-z for it.

problem is.... people (who have no clue about PC´s) have to disassemble their PC´s?
and there is a sticker on new systems "warranty voided if removed".

i mean why has MSI this live update tool and is not using it?
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wiesel201

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« Reply #21 on: 11-November-14, 23:53:43 »

Bios fix DID fix the random fan spinout on my 980.
Bios fix also made fan control software NOT working :/
In this case i think you should report it to support: http://register.msi.com/
Only if MSI knows about this new issue they can solve it.
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wiesel201

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« Reply #22 on: 11-November-14, 23:57:45 »

i mean why has MSI this live update tool and is not using it?
Maybe this update will become possible through LiveUpdate, who knows? If you want, you can wait with the VBIOS Update until LiveUpdate makes it possible too. We all, uncluding the team of this forum, are users and not MSI employees. We can´t tell you, what MSI will do. But we can help each other.
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flobelixTopic starter

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« Reply #23 on: 11-November-14, 23:59:34 »

first thanks for the reply... but i know that. it was more a rethoric question. :)
i thought there is maybe a tool like gpu-z for it.

problem is.... people (who have no clue about PC´s) have to disassemble their PC´s?
and there is a sticker on new systems "warranty voided if removed".

i mean why has MSI this live update tool and is not using it?


We are not MSI ask MSI: >>How to contact MSI.<<

However files and update method is here. Besides these are retail cards so should be no problem finding the S/N as it is also to be found on the box it comes with. GPU-Z can't readout an S/N but just the currently used vbios.

Bios fix DID fix the random fan spinout on my 980.
Bios fix also made fan control software NOT working :/

Independent fan control message:
VGA driver is not installed. Please update the newer version.

I re-installed fan control, no luck - same story.
Driver .65

Uninstall driver in safemode using >>Driver Fusion<< and also uninstall fan control. After reboot reinstall driver and current fan control version from product site. If still no go could be a newer version is required to support the new vbios. 
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« Reply #24 on: 12-November-14, 00:00:40 »

It works ! Thanks MSI !! :pompom: :pompom:
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« Reply #25 on: 12-November-14, 00:05:56 »

It works ! Thanks MSI !! :pompom: :pompom:
Can you please check if your Fan Control software is working?

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« Reply #26 on: 12-November-14, 00:06:18 »

However files and update method is here. Besides these are retail cards so should be no problem finding the S/N as it is also to be found on the box it comes with. GPU-Z can't readout an S/N but just the currently used vbios.

but when you buy a PC system you normaly don´t get the empty boxes.  :)

i don´t know if his MSI 970 is a retail card or OEM but he did not get the empty boxes for all the parts in his PC and the grafic card has the fan issue.

as i wrote his PC system is sealed with a warranty sticker.
so he either has to remove the sticker and void his warranty (maybe) or live with the fan issue.

anyway this is very customer unfriendly way to handle it.... i only hope it will be distributed soon via the live update tool.
so people who don´t frequent forums get the new bios too.

i bet many customers have not even noticed this behavior.... the majority maybe.



« Last Edit: 12-November-14, 07:12:08 by Gothmoth »
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CalinTM

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« Reply #27 on: 12-November-14, 00:09:17 »

Can you please check if your Fan Control software is working?

Yes it works mate. First time i installed the fan control software. Afterburner is my thing, from gtx 470 days :) :hat tip:
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« Reply #28 on: 12-November-14, 00:13:37 »


Uninstall driver in safemode using >>Driver Fusion<< and also uninstall fan control. After reboot reinstall driver and current fan control version from product site. If still no go could be a newer version is required to support the new vbios.

Sorted. Version 2.0.0.3 works after the vbios update. I must have reinstalled old version from CD before, thats why didnt work  :bonk:
thanks for the tip  :)
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« Reply #29 on: 12-November-14, 00:15:38 »

Sorted. Version 2.0.0.3 works after the vbios update. I must have reinstalled old version from CD before, thats why didnt work  :bonk:
thanks for the tip  :)

Lol, u use CD's ? :)) I dont have anymotre an optical drive.
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« Reply #30 on: 12-November-14, 00:15:50 »

Yes it works mate. First time i installed the fan control software. Afterburner is my thing, from gtx 470 days :) :hat tip:

I use both - afterburner wont let you control nor monitor the black fan on 980, so MSI's app comes handy to keep an eye on it  :yes:
tx for checking. got mine working with updated version aswell.

edit - yep, I OCASIONALLY use CD drive, in that case I happen to have used CD included with 980 before updating all software to newer one but forgot about fan control :P
I dont know, but there is still some nostalgia when buying new hardware and putting DVD in drive to see the all-in-one install menu....  X-((
« Last Edit: 12-November-14, 07:18:46 by Lizard_of_bodom »
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« Reply #31 on: 12-November-14, 00:19:39 »

Yes the VRM fan, aka. black fan on 980 can be controlled only by that msi tool. Afterburner reads only one fan.
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« Reply #32 on: 12-November-14, 00:21:39 »

Thanks to flobelix & wiesel201.  I've learnt far more about vbios, tweaking them, flashing them and checking them than ideally I would have liked.  Such is life, but thanks none the less.   :biggthumbsup:
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« Reply #33 on: 12-November-14, 00:22:29 »

Looks to be working for me also, I needed the NV316MH_182 version.
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« Reply #34 on: 12-November-14, 00:32:19 »

I use both - afterburner wont let you control nor monitor the black fan on 980, so MSI's app comes handy to keep an eye on it  :yes:
tx for checking. got mine working with updated version aswell.

edit - yep, I OCASIONALLY use CD drive, in that case I happen to have used CD included with 980 before updating all software to newer one but forgot about fan control :P
I dont know, but there is still some nostalgia when buying new hardware and putting DVD in drive to see the all-in-one install menu....  X-((

Eh, with my recent cards bought, i dont even touched the CD in the box, like, i dont have any finger prints even, if the police can check :)

Ok lets not keep this off-topic.

Again thanks to MSI and Nvidia !!
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« Reply #35 on: 12-November-14, 00:38:12 »

Thanks for posting this my 970 now performs correctly.

I also noticed the fan speed % now says zero instead of 1 as it should. Live Update system info still shows my card bios version NV316MH.126 but the newest drivers work to cure the fan start/stop so I'm happy.
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« Reply #36 on: 12-November-14, 02:43:03 »

I have a few questions.

My serial number is 602-V316-092B so I'm assuming i pick NV316MH.182 -> to download NV316MH_182.rar but my vBIOS isn't NV316MH.182 according to live update it is NV316MH.180. Can I still use the one supplied or should I wait?
« Last Edit: 12-November-14, 09:50:09 by taim2dai »
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« Reply #37 on: 12-November-14, 03:45:02 »

Just tried this and unfortunately the idle fan problem still remains. The only difference seems to be that the usage will properly say 0 percent now instead of 1 percent.

Using latest Nvidia Drivers 344.65
« Last Edit: 12-November-14, 11:03:17 by Stanleyc415 »
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Xblaze101

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« Reply #38 on: 12-November-14, 05:13:56 »

How does one flash bios on a sli setup?
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alas1986

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« Reply #39 on: 12-November-14, 06:29:49 »

Every time i try to flash the fix on my GTX980 my screen freezes and i have to manually shut off my computer. Wth!
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Killersjp

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« Reply #40 on: 12-November-14, 07:53:52 »

Hi Guys. How do you actually download the file. I have clicked where it says the rar file and nothing happens, also went to a link on here where the file is shown as a zip file and then it directs me to a login screen in German. I have the gtx980  I know which batch but just cant download it ..  FORGET THIS POST I FOUND THE LINK FURTHER UP THIS THREAD. CAN THE MOD PLEASE DELETE MY POST. THANKS.
« Last Edit: 12-November-14, 15:42:03 by Killersjp »
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maidos

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« Reply #41 on: 12-November-14, 08:17:33 »

is it worth updating ur vbios when u have none of those issues?
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CalinTM

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« Reply #42 on: 12-November-14, 09:27:39 »

I think u have them :) But didnt noticed, look at the fans in idle, with ur eyes from like 10 mins. :pompom:
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DarkSlim

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« Reply #43 on: 12-November-14, 12:07:55 »

Thanks again! everything seems to work perfect now :)
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PythonJ

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« Reply #44 on: 12-November-14, 14:05:47 »

Hi Guys. How do you actually download the file. I have clicked where it says the rar file and nothing happens, also went to a link on here where the file is shown as a zip file and then it directs me to a login screen in German. I have the gtx980  I know which batch but just cant download it ..  FORGET THIS POST I FOUND THE LINK FURTHER UP THIS THREAD. CAN THE MOD PLEASE DELETE MY POST. THANKS.

Just for anyone reading this thread and wondering where the links are, you need to log into the forum to see them. I thought I was going blind this morning as I couldn't see a download link. :bonk:
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edkiefer

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« Reply #45 on: 12-November-14, 14:29:27 »

Every time i try to flash the fix on my GTX980 my screen freezes and i have to manually shut off my computer. Wth!
That sounds like you didn't uninstall or disable the card in device manager before trying to flash it .

You can't flash 9xx cards with drivers loaded , same with extracting bios with GPU-Z but the latest version disables driver auto before extracting it .
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Zorder

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« Reply #46 on: 12-November-14, 14:30:25 »

Hi!

I've been keeping an eye on this forum for a while since I've been experience some issues with my 970 but only now I registered so I could ask about a few things.

According to MSI Live Update 6 my current VGA BIOS is called MH-V316 version NV316MH.126 and my S/N is 03S so, should I download NV316MH.182 eitherways, despite Live Update showing my current version as .126?

Just one more question... when you mention to unninstall Nvidia drivers, should I just go to Control Panel and delete everything that is related to Nvidia or should I just unninstall Nvidia Experience or what?

Thank you in advance and accept my apologies for having to deal with folk like me who understand nothing about what they're doing :)
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boogeyman

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« Reply #47 on: 12-November-14, 14:43:00 »

Hi!

I've been keeping an eye on this forum for a while since I've been experience some issues with my 970 but only now I registered so I could ask about a few things.

According to MSI Live Update 6 my current VGA BIOS is called MH-V316 version NV316MH.126 and my S/N is 03S so, should I download NV316MH.182 eitherways, despite Live Update showing my current version as .126?

Just one more question... when you mention to unninstall Nvidia drivers, should I just go to Control Panel and delete everything that is related to Nvidia or should I just unninstall Nvidia Experience or what?

Thank you in advance and accept my apologies for having to deal with folk like me who understand nothing about what they're doing :)

I had the same Card designator as you and same bios. I downloaded NV316MH.182 and extracted to a new folder on my desktop. I went into Programs and features in the control panel and uninstalled the Nvidia driver only. Did not reboot when prompted. I ran the 182.bat from the extracted folder (right click on 182.bat and run as admin). pressed Y when asked. When it's finished the cmd box will close.

Rebooted PC and installed 344.48 drivers only, rebooted. Even though Liveupdate still shows bios version 126, the fan start/stop at idle is fixed.

« Last Edit: 12-November-14, 21:47:39 by boogeyman »
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Synner

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« Reply #48 on: 12-November-14, 14:44:40 »


Just one more question... when you mention to unninstall Nvidia drivers, should I just go to Control Panel and delete everything that is related to Nvidia or should I just unninstall Nvidia Experience or what?

Thank you in advance and accept my apologies for having to deal with folk like me who understand nothing about what they're doing :)

You only need to remove the display driver itself, you can leave everything else.

Alternatively you can go to Device Manager and temporarily disable the device (your video board).  If you aren't comfortable with that sort of thing then just uninstall/flash/reinstall.
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NiHaLus

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« Reply #49 on: 12-November-14, 15:02:22 »

Greetings. In my case i have two gtx 970 gaming in SLI. Is the procedure for flashing the cards the same? Can i Select witch card to flash then?
Or do i have to remove one card and update one at a time? (god nooooo.... ;-(()
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