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 1 
 on: Today at 10:47:38 
Started by slavkoprle - Last post by slavkoprle
Hi guys,

so this is one very strange problem I have. I've done hundreds of various windows installation but on this machine I simply cannot do it.

So what's the problem, I got 2 machines, MSI GT72 2QE and MSI GT72 6QD with same problem. When I start installation, farest I get is to choose language, and after that is just hangs with "setup is starting" screen.
If I try installing Windows 7 I also get windows logo, and after that just black screen with mouse I can move around and that's it.

So I tried installing from USB and DVD, I tried with GPT, MBR (on USB), I tried with Legacy mode, UEFI mode, AHCI disk mode, RAID disk mode, IDE disk mode, iGPU, dGPU, Secure boot on and off and all various combination on both machines. I tried with win 10, win 8 and win 7???
I got also third machine 6QD and if I insert it's disk with preinstalled Windows in one of these 2 they start up normally and everything is working fine.

So the question is, why I cannot install Windows???
Please give me some advise, I just runned out of ideas,...

P.S. I'm not using SSD's, just classic SATA disk but that surely shouldn't be a problem and I updated BIOS on both of them.

Thank you in advanced folks :)

 2 
 on: Today at 10:37:13 
Started by sjackling - Last post by Konstantin
Use latest Help Desk to export the system info and post the text information in here.
 
You could try to follow the steps from following FAQ for uninstalling/reinstalling the audio driver and Nahimic.

http://www.msi.com/faq/nb-2345

 3 
 on: Today at 10:06:26 
Started by yuhuanxie - Last post by cpt.whildbear
Just wait a new bios release, that bios issue have many people on that forum.  So and I have that problem too.

 4 
 on: Today at 09:52:08 
Started by tim.vezina - Last post by tim.vezina
It is normal that fan will take seconds to increase its speed.

Where did you put your hand? Could you help point that location?

Besides, you could try with [Reset] and check it again.
 
How to do the [EC Reset]?
1. Remove the AC adapter and insert the straighten paper clip to [Reset hole] which is located at the left/right side of notebook or the back cover.

2. Wait 10 seconds and connect the AC adapter. Then, you could power on the laptop again.

Well, my 4 other laptop when i clicked on cooler boost, it went to maximum speed right away, you could hear the fan going from 2k RPM to 6K rpm in seconds.
Right now it takes 73 seconds to go to max speed and no it's not normal. 

This is where i'm putting my hand. 


The red circle (GPU fan) is pushing @ 5.6K RPM but i can't feel much air at all.
The blue circle (CPU fan) is pushing @ 6k RPM and i can definitly feel a massive air flow coming out of the vents. 

I just did a EC reset and it did not help :(

 5 
 on: Today at 09:50:08 
Started by bookbuyer1769 - Last post by bookbuyer1769
Attached you will find a copy CPUID HWMonitor results from a few minutes before it shut down,

 6 
 on: Today at 09:45:41 
Started by bookbuyer1769 - Last post by bookbuyer1769
Just started up World of Warcraft. got the cpu temp up to 176 then it shut down

 7 
 on: Today at 09:35:05 
Started by barlog - Last post by Konstantin
You could consider using latest Help Desk to export whole system info. Let forum guys could help you check the system configuration and software environment.
 
[And copy dialog from windows 10 explorer (i copy 5 Gb file) and get very unstable speed]

What does it mean? Downloading file from website for testing HDD speed?

 8 
 on: Today at 09:33:35 
Started by brainfreeze - Last post by brainfreeze
i simply want to ask if this https://www.intel.com/content/www/us/en/products/memory-storage/solid-state-drives/consumer-ssds/600p-series/600p-256gb-m-2-80mm-3d1.html

works with x370 XPower Gaming Titanium ?
What shull i look for specific to know if M.2 is compatible?

 9 
 on: Today at 09:29:58 
Started by tim.vezina - Last post by Konstantin
It is normal that fan will take seconds to increase its speed.

Where did you put your hand? Could you help point that location?

Besides, you could try with [Reset] and check it again.
 
How to do the [EC Reset]?
1. Remove the AC adapter and insert the straighten paper clip to [Reset hole] which is located at the left/right side of notebook or the back cover.

2. Wait 10 seconds and connect the AC adapter. Then, you could power on the laptop again.

 10 
 on: Today at 09:22:36 
Started by blueman1093 - Last post by blueman1093
This is true. It doesn't have RBG however I was able to change the lighting profiles still before. Until I broke it. :hypocrite:

I downloaded the version off the support page but I'm unsure if this is the newest version, since sometimes support pages for specific models don't get updated frequently.

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