Close

Register Now!

To Get More Info and Daily Reward.

Please login or register.
Pages: [1]   Go Down

Author Topic: Optix G27C monitor has a blue hue or yellow...  (Read 790 times)

0 Members and 1 Guest are viewing this topic.

jbeck6983Topic starter

  • PRIVATE E-2
  • **
  • Offline Offline
  • Posts: 2
Optix G27C monitor has a blue hue or yellow...
« on: 05-August-17, 22:04:36 »

Okay, so I bought this monitor back in March of this year. I do like most things about it, but when playing games the monitor will suddenly develop a blue or yellow hue. It can be fixed by turning the monitor on and off, but it still happens. I have been scouring the web and have found other cases of this happening. I hear there is an update to firmware to correct this ( curious if that is true). Yes, I checked all my connections multiple times. I would have started a case with MSI but that is bugged out and says "page error". Can anyone shed light on this? Hope to get a response. Forums seem dead when it comes to these monitors
One such source https://www.reddit.com/r/buildapcsales/comments/6lja8x/monitor_msi_gaming_monitor_27_curved_nonglare_led/djuujd7/
Logged

jbeck6983Topic starter

  • PRIVATE E-2
  • **
  • Offline Offline
  • Posts: 2
« Reply #1 on: 05-August-17, 22:13:09 »

Spec Below

Operating System
            Windows 10 Pro 64-bit
        CPU
            Intel Core i7 4790K @ 4.00GHz    28 °C
            Haswell 22nm Technology
        RAM
            32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
        Motherboard
            ASUSTeK COMPUTER INC. Z97-AR (SOCKET 1150)    28 °C
        Graphics
            VG248 (1920x1080@144Hz)
            Generic PnP Monitor (1920x1080@144Hz)
            4095MB NVIDIA GeForce GTX 1070 (ASUStek Computer Inc)    37 °C
        Storage
            223GB Radeon R7 (SSD)
            1863GB Seagate ST2000DM001-1ER164 (SATA)    27 °C
            1863GB Seagate ST2000DM001-1ER164 (SATA)    27 °C
            3726GB TOSHIBA HDWE140 (SATA)    31 °C
        Optical Drives
            HL-DT-ST BD-RE WH16NS40
        Audio
            SteelSeries Arctis 7 Game
Logged

Nichrome

  • Global Moderator
  • *****
  • Offline Offline
  • Posts: 14101
« Reply #2 on: 06-August-17, 09:33:04 »

Hi

I suggest you contact MSI directly. >>How to contact MSI.<<
Logged
I only take responsibility for what I say, not for what you understand.  Any posts are my own views!

heikkinen.touko

  • PRIVATE E-2
  • **
  • Offline Offline
  • Posts: 3
« Reply #3 on: 05-September-17, 16:13:18 »

Try switching Freesync on/off or just switching back and forth, Freesync usually causes this issue. Hopefully, this helps in your case.
Logged

egallegos

  • PRIVATE E-2
  • **
  • Offline Offline
  • Posts: 5
« Reply #4 on: 21-December-17, 13:48:06 »

Hey guys i know this is old but i have the same problem pixels turn blue or yellow on shadows , ive noticed though that if i reduce to 120HZ on windows it will hold a bit more before turning into yellor or blue...have anyone found a solution to this yet?
Logged

Yang

  • AIO Moderator
  • *****
  • Offline Offline
  • Posts: 643
« Reply #5 on: 22-December-17, 01:12:02 »

Dear egallegos.

Don't repeat it again again.
For blue screen, please contact your nearest MSI branch office or local distributors for the warranty service that update FW
You can find contact info with below link:
MSI branches: http://www.msi.com/about/contact-us/
Distributors: http://www.msi.com/service/wheretobuy/
Logged
Pages: [1]   Go Up