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 on: Today at 09:49:17 
Started by rick - Last post by rick
It's back in for RMA #3! Same exact issues again. For a while just rebooting it repeatedly worked to eventually get it to boot, but then it'd lock up at some point with the lid closed (Sleep disabled, just lid closed) and I'd have to do it all over again.

Until last night when the OS corrupted and recovery didn't do anything to fix it!

They paid for postage this time or I'd be following through with that plane ticket.

So I've had my laptop back for a week or so now. Surprise surprise, the only thing they could think to do to fix it was a simple reformat. They didn't fix the Recovery partition, which still doesn't work, even though I specifically asked them to take a look at it. And, what brings me here this lovely spring morning?

It's already back to only outputting video via HDMI, the LCD doesn't even flicker to show the MSI splash screen at boot.

I've had it. This is the last thing I ever buy from MSI, and I'm never buying a laptop from "30 day return policy" Newegg again.

 on: Today at 09:33:20 
Started by dimkasta - Last post by dimkasta
I am not at home right now so I cannot check if there is some primary video adapter setting or what its value is.

I do remember though that I did not have any enabled options on that page since ryzen 1700 does not have an integrated gpu.

 on: Today at 09:13:33 
Started by matejkralik - Last post by gr33nbits
Like Nichrome said it's a issue with "old" Nvidia gpu's my Gigabyte Aorus RX580 8gb is working fine on the x16 slot, you GTX950 might have a vbios that is not compatible see if there's another vbios more recent you can put on it.

 on: Today at 09:13:03 
Started by ildotoress - Last post by 40rozbojnik
Is any chance to flash older bios than 7A34vAA? I flashed it yesterday but it doesn't work properly. I can't change and save any optin in UEFI without problem with boot. I even can't set manual default values for RAM, only auto values works good.

 on: Today at 09:04:36 
Started by _Ulti - Last post by plutomate
Afterburner latest version is 4.4.2, are you using that one?
do you have gaming app installed, remove it and retry if you do

 on: Today at 09:02:42 
Started by Bullz - Last post by Bullz

is it possible to change it on a notebook ? i have added a screenshot of my gpu-z 1070

 on: Today at 08:54:45 
Started by nt_mahmood - Last post by badboy2k
Here are the components on my X370 gaming pro
  • Ryzen 1800x
  • Quadro m2000 with 4 display port
There is also an HDMI port on the motherboard. Problem is that when I connect the HDMI monitor to the port on the motherboard, I don't see any screen even the bios screen. Does that mean, there is no basic graphic chip on the board? I have to connect the motinor (its D-SUB port) via a converter to the display for of the nvidia m2000. Is that normal?

the board has no GPU on it (No Ryzen Motherboard has a GPU on the board) and relies on you having either a 7th gen A series APU or a Ryzen 2000 series chip with Vaga Graphics built in to function!

your Ryzen 1800x Has no IGPU so requires Dedicated Graphics and the onboard Graphics are offline all the time as it has no GPU!

 on: Today at 08:54:05 
Started by fbhoahiep1 - Last post by plutomate
you can't remove the fan module without damaging the warranty sticker at the back, so you will have to void the warranty to try to fix it :nono:

You basically mention all the possibility that i can come up with that would cause the performance drop on your VGA which is thermal, power limit and aging. In your case, might just becuz the component is wearing out :confused2:

 on: Today at 08:52:12 
Started by nt_mahmood - Last post by rbleroy91
It is normal because Ryzen 7 has not a built'in video so the mobo's video ports are useless. You monitor must be connected to the Quadro GPU.
:hat tip:

 on: Today at 08:51:57 
Started by povilaszubrys - Last post by chc
Anyway... Maybe there is a way to use those 6 ISO files to install system back? Or how much does MSI charge for the original factory OS? I am really uncomfortable to open another support ticket as they are not responding to my last email (told you that I got on their nerves)...

Best regards,
Yes, if you can get those ISO files back then you can still use software like imgburn to create recovery discs. But If I remember it correctly, one of the ISO files has bigger file size which needs DVD9 disc.

BTW, it was their Luna New Year so they did not reply you in time.8-))

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