MSI Global English Forum

MSI GAMING => GAMING Notebooks => Topic started by: Gabrieliusb on 14-August-15, 08:52:39

Title: Dead pixel/s on a brand new laptop.
Post by: Gabrieliusb on 14-August-15, 08:52:39
I'm literally crying as I can't stand dead/stuck pixels on a screen at all. I had that happen on multiple on my products. My tablet, my phone. Some I managed to get a refund or a product change. But now I've gotten a dead pixel/s on my new Msi ge70 2qd. Not only that it was basically all of my funds that went into this beast of a laptop. I needed it for studies and other stuff. I just can't, can't handle this current situation. Some may say it's nothing, but I really really can't handle it.

Yours,
Gabriel, a depressed customer.


(http://i.imgur.com/pVgEVV9.jpg)
Title: Re: Dead pixel/s on a brand new laptop.
Post by: huijbers on 14-August-15, 09:29:32
If you just bought it, you could return it
Title: Re: Dead pixel/s on a brand new laptop.
Post by: mkostrubiec205 on 14-August-15, 12:27:52
In my country You need 3 pixels in 10 cm radius or something like that, and then they change it to new. But if it's brand new maybe they will give You one without problem.
Title: Re: Dead pixel/s on a brand new laptop.
Post by: huijbers on 14-August-15, 12:31:34
It's the same here in the Netherlands but if you shop online, you can undo the sale within 2 wks, without any reasons. It's probably like this in many other eu countries