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All-in-One PCs / Desktop PCs => All-In-One PCs / Desktop PCs => Topic started by: gomiam on 24-October-18, 14:09:20

Title: Cubi N 8GL doesn't reach BIOS
Post by: gomiam on 24-October-18, 14:09:20
A professor at my campus has bought a Cubi N 8GL-002BEU, an M.2 SSD hard disk (WD GREEN SATA SSD M.2 2280) and 8GB DDR4 RAM (G.Skill F4-2400C16S-8GRS).
Once everything is installed, pressing the power button lights the blue led and... that's it: no image through the VGA connector, no image through the HDMI connector, no beeps... so we are a bit confused.
What mistake, if any, are we making?
Thanks in advance.
Title: Re: Cubi N 8GL doesn't reach BIOS
Post by: Svet on 24-October-18, 14:21:47
what is the CPU used?
and does it worked before or its a new build?
Title: Re: Cubi N 8GL doesn't reach BIOS
Post by: gomiam on 24-October-18, 15:19:16
It should be an Intel N5000 CPU (the full line reads Cubi N8GL-002BEU-BN5000XX and the vendor only has one 002BEU device without RAM nor disk
Title: Re: Cubi N 8GL doesn't reach BIOS
Post by: Svet on 24-October-18, 15:22:31
i see looks like its memory issue then
try a different memory stick,
if possible the one from the QVL list:
https://www.msi.com/Desktop/support/Cubi-N-8GL

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Title: Re: Cubi N 8GL doesn't reach BIOS
Post by: gomiam on 25-October-18, 09:11:35
Thanks for the suggestion. If I can impose on you a bit more, where did you find the recommended list? I'm unable to see it in the support page.
Title: Re: Cubi N 8GL doesn't reach BIOS
Post by: Yang on 26-October-18, 03:07:26
It is support sheet for Cubi N 8GL and please click "Recommend"(left side) first.
https://www.msi.com/Desktop/support/Cubi-N-8GL (https://www.msi.com/Desktop/support/Cubi-N-8GL)