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All-in-One PCs / Desktop PCs => All-In-One PCs / Desktop PCs => Topic started by: faisalvistro on 15-April-19, 07:59:31

Title: MSI ALL-IN-ONE WIND TOP AE2220 GRAPHICS PROBLEM
Post by: faisalvistro on 15-April-19, 07:59:31
Hi guys.
My MSI all in one desktop computer is not showing any display. I believe it's the graphics card as I tried to connect external monitor using HDMI cable and VGA cable.
Can anyone suggest me what should I do to fix this issue.

Motherboard is MS - AE 121 ver 2.1
Integrated graphics card: ATI Radeon 216-0772003

Is there any other motherboard which I can replace with.

Please I would really appreciate your help.

Cheers!!!
Title: Re: MSI ALL-IN-ONE WIND TOP AE2220 GRAPHICS PROBLEM
Post by: Yang on 16-April-19, 03:17:19
AE2220 is with NVIDIA graphic card for shipping.
https://www.msi.com/All-in-One-PC/Wind_Top_AE2220/Specification (https://www.msi.com/All-in-One-PC/Wind_Top_AE2220/Specification)

Motherboard is special and just for All in one system.
Cannot with other motherbaord.

So please contact MSI RMA for the warranty service.
You can find contact info with below link:
RMA Service: https://www.msi.com/page/service-location-new (https://www.msi.com/page/service-location-new)