MSI Global English Forum

Motherboards => MSI AMD boards => Topic started by: RazhelX on 14-July-19, 20:28:37

Title: B350 pc mate
Post by: RazhelX on 14-July-19, 20:28:37
Hello all.


I've buy a B350 Pc Mate Motherboard with a Ryzen 1600.


My problem is that I buy some ram 3200Mhz Corsair Vengeance LPX C16 2x8 but the pc turns on but do not boot i just send back this ram if i take the 2400Mhz C16 2x8 will it work or not??

It's my first build so the MB have not MAJ this why i ask this question i see a bunch of guys on youtube have 3200Mhz RAM and boot at the fisrt try so...

The Ryzen 5 1600 have a speed limit to 2667Mhz my motherboard says the speed limit it's 2400Mhz or higther with the OC.

When i buy my RAM i thought it was good because on the MSI support this RAM is compatible so but when i tried on my pc it turns on but not boot the EZDEBUG LED stay on the Boot so i hope anyone here know if i buy the 2400Mhz RAM will be good for this combo.

My config is;

CPU; Ryzen 1600
MB. B350 Pc Mate
PSU; Seasonic 550w focus +
GPU; RX  580 Sapphire pulse


Thank you. =)

PS; Sorry for not putting it in the right category. =)
Title: Re: B350 pc mate
Post by: RazhelX on 15-July-19, 16:19:36
43 peoples see this thread but no one one can give me an answer. Sad
Title: Re: B350 pc mate
Post by: Svet on 16-July-19, 01:08:33
best pickup some that are in QVL for your board and for your CPU from:
https://www.msi.com/Motherboard/support/B350-PC-MATE#support-mem-12 (https://www.msi.com/Motherboard/support/B350-PC-MATE#support-mem-12)
Title: Re: B350 pc mate
Post by: RazhelX on 16-July-19, 13:23:19
Thank you for your answer.

I did that first but he didn't boot.

So i'll take some RAM at 2400Mhz (CMK16GX4M2A2400C16) and see what happen

This RAM are on the qvl and it's optimized for ryzen 1* generation. so... Wait and see. =)
Title: Re: B350 pc mate
Post by: RazhelX on 18-July-19, 15:18:23
Hello.
Sadly i come back =(
I've tried with the new RAM and always nothing on the screen i tested every technique that i've but nothing.
tested 1 RAM on each slots nothing Reset CMOS nothing Just try to boot with only CPU RAM and GPU nothing Changing my HDD for a new SSD nothing Verified my cables nothing
The only thing that i can tell it's he pissed me off now i buy a good pc but nothing work why.
So when i turn on the pc, on my fractal design focus g white the led of the storage stay on until the motherboard checks the gpu then the light goes out.
Honestly i don't know what to do now.
Title: Re: B350 pc mate
Post by: Svet on 18-July-19, 15:20:06
take out the mainboard out of PC case
and try to boot with barabone setup with board placed over wooden table or cardbox
then try to boot

make sure to connect all power cables correctly
Title: Re: B350 pc mate
Post by: RazhelX on 18-July-19, 15:39:34
I do that too.

I tried first on my case then on my table and nothing happen i tried everything that all people say to try but nothing.

It's really sad.
Title: Re: B350 pc mate
Post by: Svet on 20-July-19, 16:03:47
What does EZ-DEBUG shows?
Have you checked mainboard socket for any bented pins with magni-glass?
Title: Re: B350 pc mate
Post by: RazhelX on 20-July-19, 20:37:22
The EZ-DEBUG shows BOOT.

I do that too and i've nothing bented or something else.

I'll buy a another motherboard next week and see what hapens and if it's my b350 pc mate the problem i'll send back for the warranty.

But i don't understand why!! All my component are new just the motherboard i bought it the last year.

On PC Part Picker a guy says i've a bad luck on this motherboard and i think it's true. =(
Title: Re: B350 pc mate
Post by: Svet on 22-July-19, 14:14:51
Quote
The EZ-DEBUG shows BOOT.

this means to me a successfully post
but unable to boot OS.

if you don't see any screen:
can you check the monitor cable?
and where is connected and how exactly?
display output too? [make sure correct output is selected from monitor/TV]
Title: Re: B350 pc mate
Post by: RazhelX on 22-July-19, 23:52:24
I tried on three monitors and nothing happens.

The HDMI cable are connected to my Graphic Card.

I've check the display output too twice on each monitors

At the end of this week i'll buy my new motherboard and a speaker :) and see how much beep i've like that i'll able to find the problem.
Title: Re: B350 pc mate
Post by: Chike on 23-July-19, 00:17:38
8-pin power cable connected to the graphic card?
Title: Re: B350 pc mate
Post by: Svet on 23-July-19, 00:19:28
also can you try a different card?
[sapphire sometimes are picky,  +  i suspect the output port of the card can make some issue]
or try a different port instead, like DVI
Title: Re: B350 pc mate
Post by: RazhelX on 23-July-19, 01:14:47
Chike;

Yes

Svet;

I didn't try with a DVI cable because i don't have one but i can buy a new one and see what happens.

But if i lose again money it will :censored: me off. :)
Title: Re: B350 pc mate
Post by: Svet on 23-July-19, 20:57:47
you can borrow from a friends to try
or to bring the PC to your local re-seller to test it with other parts
Title: Re: B350 pc mate
Post by: RazhelX on 23-July-19, 22:44:53
I don't have any friends at the moment all my friends are in vacation. :)

In my country i don't have any re-seller i live in a small village now.

Edit; I've two choice buy a new MB and see what happens or waiting a long long time. :)

When you live in a small village it's hard to have any re-seller or friends with a pc it's the problem. It's very simple you do not have several possibilities either you buy again or you wait hoping that you find something that could help you to check your problems.
Title: Re: B350 pc mate
Post by: Chike on 24-July-19, 00:17:27
It's just a cable it is not very expensive, around $10-$15.
But does your have a DVI input?
Another option is a HDMI female to DVI male adapter, which are even cheaper but not often reliable.
Title: Re: B350 pc mate
Post by: RazhelX on 24-July-19, 12:44:16
I know that. =)

Yes.
Title: Re: B350 pc mate
Post by: cholewap on 25-July-19, 07:00:47
This motherboard has diodes that light up and inform which component is something wrong. Check in the user's manual what they mean. Maybe it will help.
Title: Re: B350 pc mate
Post by: RazhelX on 25-July-19, 12:59:34
Pal
do you really think I would have come here without a minimum of information about how my motherboard works?? =)

[/pre]
I look what meant this led but it does not advance anything at all for now. =)


I look at everything and everything works perfectly but he doesnt boot at all so...
Title: Re: B350 pc mate
Post by: RazhelX on 02-August-19, 12:28:57
Hello. =)

I'm back with a very good news.

My PC BOOT =) i changed my MB by a gaming plus by MSI and everything works very well i'm so happy because it's my first build.

Now need to download every drivers and we go to play some games. =)

Thank you fam for the help.

So bye guys and have good day.