3060 Ti OC Ventus Display Freezing During Videos

rickmccamy

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New problem this week; My display freezes, sound continues, cursor visible until I click on screen then cursor disappears and sound stops. Only way out is restart button on case . . .
Started last week and happening with increasing frequency. Nvidia Drivers current.

My full rig;
Motherboard
MSI Z370 GAMING PLUS (MS-7B61)

Processor
Intel Core I7-9700K

Graphics Cards
MSI Nvidia RTX 3060 Ti Ventus 3X 8G OC LHR
Intel UHD Graphics 630

Drives
Samsung 860 Evo 500GB
Samsung 840 Pro 256GB
Hitachi HDS721075CLA332 750GB
WD Blue 500GB
WD My Book 500GB

Memory Kit
Corsair Vengeance LPX 32GB (2X16GB) DDR4 3200 (PC4-25600) C16 1.35V

PSU -
EVGA SuperNOVA 750 P2, 80+ PLATINUM 750W

Display
MSI Optix MAG341CQ
3440 x 1440 - 32 Bit colors
7" Ponpy Monitor
1280 x 720 - 32 Bit colors

Edition Windows 10 Home
Version 21H2
Installed on 8/ 14/ 2021
OS build 19044.1645
Experience Windows Feature Experience Pack 120.2212.4170.0

Canon Pixmar MP 495 Printer

Gaming Peripherals
Logitech X-52 HOTAS
Logitech Flight Throttle Quadrants x2
Logitech Pro Flight Rudder Pedals

Razer Kraken 7.1 TE Headset
Razer Viper Mouse

TrackIR 5 Pro
 

Svet

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Messages
79,803
Check in event logs for logged errors.
Do you have any OC applied?
 

Alan J T

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Is this Youtube, Netflix or other Video watching method

If youtube or netflix style of watching disable hardware accel in your browser
 

rickmccamy

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Messages
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Is this Youtube, Netflix or other Video watching method

If youtube or netflix style of watching disable hardware accel in your browser
I found some error events and was slightly OC'd, ↑↑↑ this ↑↑↑ is what worked . . . surprisingly simple, thanks.
 

citay

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Messages
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Disabling hardware video acceleration is just a workaround though, and will lead to increased power consumption from the CPU decoding in software now.
Also, Netflix might not work in high resolution anymore, because the HDCP chain is broken.

So if your driver and browser versions are the newest, i would leave acceleration enabled, and first disable your GPU OC to see if this improves things in anyway. If it does, you can see the problem is related to that. Actually, instead of OC, i would undervolt nowadays, like i describe in this thread: https://forum-en.msi.com/index.php?...-overclock-and-fan-curve.377894/#post-2140772

Looking at your board. What you want is to update to the newest BIOS: https://www.msi.com/Motherboard/Z370-GAMING-PLUS/support

The newest BIOS adds Resizable BAR support, which your 3060 Ti benefits from. It will then have direct memory access. Updating to this latest BIOS alone might solve your problem already, unless it's connected to the OC of course. So, update to that BIOS if you're on an older one, make sure to enable Resize BAR support in the settings, enable XMP for your RAM, and see if it helps. If yes, it would be much better than such a workaround of disabling HW accel.

 

rickmccamy

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BIOS is latest, resize BAR enabled, OC off, Still receiving HD rez. I'll enable hardware acceleration and see what happens.
 
Last edited:

rickmccamy

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1080p on all streaming services, with OC off and HW acceleration enabled so it must have been the OC . . .
I did notice in Afterburner that 'enable user defined software automatic fan control' had become disabled, however I never noticed excessive temps.
Should I be able to access Graphics Fans in MSI Center (which I can't), or can I only set Graphics Fans in Afterburner and BIOS?
 

citay

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BIOS has nothing to do with the GPU's fan control, and i don't use MSI Center for reasons. So that leaves Afterburner. As i said before with the thread i linked, nowadays you normally don't straight overclock anymore, you edit the voltage-per-frequency curve. This will lead to lower power consumption at the same or slightly better performance than stock, so, a win-win. Watch all the different videos about it to see how that is done. It looks a bit complicated at first, but you set it properly once and then you're done.

You always want to leave some headroom for stability by the way, never go to the edge of what is stable. Stability also depends on some factors you have little influence on, like ambient temperature and such. So stability at a certain frequency is not set in stone, it's fluctuating a little, that's why you need headroom. Voltage a bit higher than the lowest you can go during stability testing, frequency a bit lower than the highest you can go.
 

Alan J T

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1080p on all streaming services, with OC off and HW acceleration enabled so it must have been the OC . . .
I did notice in Afterburner that 'enable user defined software automatic fan control' had become disabled, however I never noticed excessive temps.
Should I be able to access Graphics Fans in MSI Center (which I can't), or can I only set Graphics Fans in Afterburner and BIOS?
Now since the HW accel Off did work one or two things may be cusint teh lank screen the Streaming supplier may have updated the service or App and Chrome or other browsers yet to catch up with a update or you GPU will need a newer driver when released.

Chrome may hav a Update sitting in the back ground and wont do it till you select About or you need a Windows Update

In my Experienc with Black screen in videos it has all ways been due to some change on the Software end that needs to be updated some times the updates take a few days to appear.


HW Accel off just lets you continue to watch your Videos in HD till they get there crap sorted.

And Looks like Chrom just dropped a new update very recently
1664512345122.png
 
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