500 server internal error for the Intel® Creator Software Bundle

Oct 20, 2021
It was working previously, but when I registered my computer for the promotion it just kept showing this message. I uploaded my invoice and the computer was bought on 9/13, which is in the promotion period. I've tried using a vpn to set my location somewhere nearby (I live in Canada) but still nothing. My computer seems to be registered yet I still cant access the promotion page, any reasons? https://streamable.com/hsxe33
Screenshot 2021-10-20 162200.png
Screenshot 2021-10-20 162200.png