AFTER BIOS UPDATE - NOT TURNING ON

blerian156d02df

New member
Joined
Feb 15, 2021
Messages
5
Hi. I Updated the Bios to the version E16U7IMS.10C and EC firewire 16U7EMS1.105 of my GL65 LEOPARD 10SER. After 3 hours the notebook turned off while i was playing. Now the nootebok is not turning on at all. No Bios, no Windows. Can i access to remove the battery? If no what can i do?
 

blerian156d02df

New member
Joined
Feb 15, 2021
Messages
5
Now does the led on the power button lights up if you press the power button?
If not, try EC reset and check again.
I did the EC reset. Nothing.
When i push the power button it turn on the Leds of keyboard just for 1 second and then it turns off.
I talked with one expert and maybe is something that is blocking the turning on normally. Maybe it is the GPU that crashed while i was playing.
I spent 1600 € on this gaming laptop. I am terribily scared and disappointed.
The temperature while i was playing was normal.
 

paulatoohey

Member
SECOND LIEUTENANT
Joined
Feb 5, 2016
Messages
188
It can be a RMA to MSI but before you do that try two things.
1. Hold the power key down for 30 seconds.
2. Most MSI notebooks have a reset hole for the battery epsecially used after a EC firmware update.
Number 3 in the diagram gives you instructions on how to reset the notebook.
1614421038508.png
 

blerian156d02df

New member
Joined
Feb 15, 2021
Messages
5
It can be a RMA to MSI but before you do that try two things.
1. Hold the power key down for 30 seconds.
2. Most MSI notebooks have a reset hole for the battery epsecially used after a EC firmware update.
Number 3 in the diagram gives you instructions on how to reset the notebook.
View attachment 146684
Yes i did it. Nothing. Same problem. Not turning on at all. The leds of keyboard turns on just for one second and then the notebook turns off. Thank you for your response
 
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