Hello I bought MSI Vector 16HX A14V about two months ago. I have all kinds of issues during this time, also opened the discussion below.
First, I contacted with MSI Online Support and they suggested driver solutions, it did not fixed the laptop. Then they suggested it could be a hardware issue so I sent laptop to local technical service twice. They claimed, there aren't any hardware issues. At this point I also don't know what to do because of instability during playing games and constant crashes. I wanted to refund it twice but because of the claim of local technical service, the distributor does not allow me to refund it. I just wanted to write it here, too.
I can not use the product I bought as intended. I don't know the technical details of undervolt values etc. but I have videos of crashes, errors, freezes and instability issues during playing games. Also, Intel may not take the responsibility of their products (it is also not acceptable and we can see the results by looking at the stocks) but I am shocked that two different support services related to MSI have two different opinions regarding the problems.
