Any RTX 3080 Ti SUPRIM X owners?

Mordaur

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i've just bought a brand new RTX 3080 Ti SUPRIM X, which works perfectly fine in the 'silent' bios. But the 'Gaming bios' has no video output (PC boots up though). Since the difference between the 2 bioses is the powerlimit/fancurve, i'm suspecting the 'Gaming' bios is somehow corrupted, as it should just work in the same configuration as the 'silent' bios.

If any owner of a RTX 3080 Ti SUPRIM X could dump both bioses (gpu-z or nvflash_5.692), and upload them, i'dd greatly appreciate it.
MSI support is of no help, and the bioses on techpowerup seem to have a different hash (even the functioning "silent bios" differs), so i'm suspecting these review samples had a different bios then the current retail (although revision numers match).

Thanks in advance,
Greatly appreciated.

EDIT: I caved, if MSI isn't going to help a customer that just overpaid for their 3080Ti, which ships with corrupted bios, and refuse to give the stupid file, I just went ahead and overwrote the corrupted MSI 'gaming' bios, with a EVGA RTX 3080 Ti FTW3 Ultra OC bios. The card fired right up, so that again is a indication that the bios was at fault.
Altleast I got a +12% power increase instead of +10%, and the total power limit up from 440w to 550w.
Great MSI customer service.

If anyone still can suppply a dump of the 2 bios files, please DM me.
 
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Nichrome

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Hi

FYI if above vBIOS is modified then you might void warranty.
Other than that, vBIOS doesn't corrupt itself.
 

Mordaur

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Hi

FYI if above vBIOS is modified then you might void warranty.
Other than that, vBIOS doesn't corrupt itself.
The card is dual bios, so there's always a flashback possibility, so i'm not worried. There is always a possibility that a flash chip memory goes corrupt, small, but possible. I just bought this 3080 Ti brand new, sealed from a reputable online retailer. I installed the card in its default "silent" bios mode. No problems at al. Turn off pc, flip the switch to "gaming", turn on pc, and no video output, but the pc boots as normal (i hear windows login sound). Turn off pc, flip back to "silent", pc boots as usual with video. I flipped the switch to "gaming" and flashed EVGA's bios, reboot, and voila video again.
There is nothing wrong hardware whise with the card. The power supply is just fine (EVGA's bios even has a higher power ceiling). So it is the bios, and msi refuses to fix it. I'm not going to return a card, and wait for months for another batch to eventually arrive, just because msi refuses customer support. I'll just use the better EVGA bios, slap a waterblock on the card and be done with it.

It's rather sad that msi makes their customers source vbios files through unverified 3rd parties and take risks, rather then actually supplying their customers with official verified bios files.
 
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elon

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MSI doesnt want to support my card 3080 tu supprim x ( i have a 2080 ti trio gamaing x and had support for a vbios issue one or two years ago). But ATM French or emea msi support doesn't want to supply me a vbios because they have to ask to taiwan support. this is ridiculous and then i will attempt to make msi not sold anymore any product in my country. i will ask the french "fraude" department to look at this, i am sure a new vbios would resolv the issue ( 120hz one)
 

Nichrome

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No, MSI in general is no longer providing vBIOS files to anyone anymore. We no longer have access either.


If vBIOS #1 doesn't work, then should RMA the card. Especially as it's brand new (or at least that's the claim).
 

Mordaur

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Thanks man, that indeed (checksum) matches my (working) 'silent' bios. still looking for the 'gaming bios though, as that's the one I believe is corrupted.
I believe it should be GA102 9402714015. (13 is silent, 15 is gaming a.f.a.i.k.)
Appreciate it...
 

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Mordaur

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No, MSI in general is no longer providing vBIOS files to anyone anymore. We no longer have access either.


If vBIOS #1 doesn't work, then should RMA the card. Especially as it's brand new (or at least that's the claim).
That's the thing. I completely understand your hands are tied by MSI's policies, but for the consumer it is a mayor letdown. I Paid €1500 for this 3080 Ti suprim X, which is, in the current market actually a good deal. I come to the conclusion that the 'gaming' bios is non functional, so I should return the card for RMA, and how long will it take for me to receive the card back/another card, with current supply issues? while sending out a vbios would be a 5min job. Who will repay my losses by not being able to work from home withouth a graphics card during these covid times?
The card has no hardware issues, I can perfectly run it on a EVGA bios, that even has a higher power ceiling, and I have room for an overclock on top of that. It is the bios at fault, not the hardware. Yet they want me to send back the whole card, which I paid good money for. This policy is beond me. They do realise that anyone with a retail card can dump the bios in like 10 seconds right? no secrets there...

This is my 3rd all MSI build, but i'm seriously rethinking the future. This is my second encounter with support, and both turned out negative. First was for a broken tempered glass panel, they gave me an email address to apply for a replacement, but never got back to me, now this.... Love the propducts, hate the support.
 
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S2KGoon

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i am having the exact same issue with my RTX 3080 Ti SUPRIM X from day 1 ( got it on august 10 ) , on silent it boots but when i set the switch to game the screen stays black and monitor feedback -> dp connected but no videosignal from source i ran live update and i got a new vbios and still does not work
 
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That's the thing. I completely understand your hands are tied by MSI's policies, but for the consumer it is a mayor letdown. I Paid €1500 for this 3080 Ti suprim X, which is, in the current market actually a good deal. I come to the conclusion that the 'gaming' bios is non functional, so I should return the card for RMA, and how long will it take for me to receive the card back/another card, with current supply issues? while sending out a vbios would be a 5min job. Who will repay my losses by not being able to work from home withouth a graphics card during these covid times?
The card has no hardware issues, I can perfectly run it on a EVGA bios, that even has a higher power ceiling, and I have room for an overclock on top of that. It is the bios at fault, not the hardware. Yet they want me to send back the whole card, which I paid good money for. This policy is beond me. They do realise that anyone with a retail card can dump the bios in like 10 seconds right? no secrets there...

This is my 3rd all MSI build, but i'm seriously rethinking the future. This is my second encounter with support, and both turned out negative. First was for a broken tempered glass panel, they gave me an email address to apply for a replacement, but never got back to me, now this.... Love the propducts, hate the support.
Msi has terrible support. They never contacted me when i created a ticket.

My 6800xt is the last product i will buy from them.
 

paylogam155002d8

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Hello Mordaur. Since I have got the same problem than you I would like to know if you did make it to work with the gaming bios.
Did you find out the solution? If yes could you explain it?
Thank you! :)
 

S2KGoon

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Hello Mordaur. Since I have got the same problem than you I would like to know if you did make it to work with the gaming bios.
Did you find out the solution? If yes could you explain it?
Thank you! :)
I made it work , i returned my MSI x570 Unify motherboard and purchased the Asus ROG x570 Dark Hero and as a test i switched to gaming mode and the fucker booted right up so problem solved 👌 i was a loyal msi brand customer but all my latest products had problems so i made the switch to Asus for now.
 
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I also have the problem, I cannot get video output if I boot from the "Gaming" bios. In my case I have flashed the xxxxxxx.15 Gaming bios to the card when the switch is in the "Silent" vbios position so I have the Gaming profile when the card is switched to "Silent".

Using NVflash to read the vbios information when it's switched to "Gaming", I get the error "Adapter not accessible or supported EEPROM not found.."

There is either a faulty batch of these cards or MSI have deliberately omitted the second vbios or there is a MB compatability issue .
 

next3r

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find both vbios on "techpowerup" exist ,.,.but unofficial way!!

or try recover info rom
but I have no experience for this modern gpu !

or official way ,.,.web ticket for correct files

edit "command fix"
NVFLASH64 --recoverinforom


///Edit
possible fix "when not works after official vbios update"
most time is update RESIZE bar support .,try disable RESIZE bar support in bios ??
 
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