Aren’t You Embarrassed by This?

K

khane157c02e2

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Joined
May 11, 2024
Messages
50
I’ve been using UMPCs for about four years now. I’ve owned and used devices like the ROG Ally, ROG Ally X, and the Legion Go. At the moment my main machines are the MSI Claw 8 AI+, Legion Go S, and the ROG Ally X.

Across all of those devices, your stock software is easily the worst of the bunch.

How is it that other manufacturers can provide basic features like per-app TDP profiles and customizable key bindings, yet your software still can’t manage something that fundamental? Is that a limitation of the platform, or just a lack of capability?

And while we’re at it — why were the hotkey features removed? They used to exist. Did they disappear because they were too similar to ASUS’s implementation? Removing functionality instead of improving it isn’t exactly a great look.

Let’s be honest about driver updates too. Most of the meaningful progress clearly comes from Intel pushing their graphics and platform drivers forward. From the outside, it doesn’t look like your side is contributing much beyond packaging them.

Then there’s the launcher and quick menu. Even those basic components feel slow, inconsistent, and full of bugs. For a device category that depends heavily on good software integration, that’s a pretty serious problem.

You really need to step up your game.
What exactly are the software developers on this project doing?

At this point, even the code generated by modern AI tools feels more polished than the current state of the software. Maybe it’s time to rethink the software direction entirely — because right now the hardware deserves far better than the software that ships with it.

Seriously, do better.
 
khane157c02e2 said:
I’ve been using UMPCs for about four years now. I’ve owned and used devices like the ROG Ally, ROG Ally X, and the Legion Go. At the moment my main machines are the MSI Claw 8 AI+, Legion Go S, and the ROG Ally X.

Across all of those devices, your stock software is easily the worst of the bunch.

How is it that other manufacturers can provide basic features like per-app TDP profiles and customizable key bindings, yet your software still can’t manage something that fundamental? Is that a limitation of the platform, or just a lack of capability?

And while we’re at it — why were the hotkey features removed? They used to exist. Did they disappear because they were too similar to ASUS’s implementation? Removing functionality instead of improving it isn’t exactly a great look.

Let’s be honest about driver updates too. Most of the meaningful progress clearly comes from Intel pushing their graphics and platform drivers forward. From the outside, it doesn’t look like your side is contributing much beyond packaging them.

Then there’s the launcher and quick menu. Even those basic components feel slow, inconsistent, and full of bugs. For a device category that depends heavily on good software integration, that’s a pretty serious problem.

You really need to step up your game.
What exactly are the software developers on this project doing?

At this point, even the code generated by modern AI tools feels more polished than the current state of the software. Maybe it’s time to rethink the software direction entirely — because right now the hardware deserves far better than the software that ships with it.

Seriously, do better.
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Great post, completely agree, but I doubt anyone from MSI will ever read it.
 
That might be a software issue,
but you can use the MIS program without any problems.
Reason: The reason the feature was removed
is that it was updated to ensure compatibility.
If you revert to a previous version, it will work again.
Sometimes, the latest BIOS updates remove older versions
to ensure compatibility with the latest PC components.
If you revert to a previous update on an older PC, it will function properly again.
 
Seriously the software that MSI provides with this handheld is extremely underwhelming in every possible way. The fact we need to use third party tools like AntimicroX to be able to map keyboard and mouse to the controller, so we can actually play older games, is hilariously sad. It's such a major handicap for an otherwise amazing device.
 
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