audio jack not working ?

[lmbjones]

hey guys i have a msi aegis x3 and am trying to get my headset {rig 500} to work as both a headset and microphone and cant figure out how to make this work any suggestions

 

[nsminhminh]

If installing all suggested drivers does not help, you should have it replaced.

 

[Yang]

Please also check your speaker settings-playback device.(Method 1)
https://www.drivereasy.com/knowledge/fix-windows-10-no-sound-issue/