B450M-A PRO MAX II | No Display

[aliansari9151002d1]

Hello All,
I've Purchased the new B450M-A PRO MAX II Motherboard. First I installed the Processor and RAM it worked Fine. After 4 to 5 days of usage Display went off. Then after there is no display came. not even Bios Display. I've contacted the MSI service center 3 times but there is no solution still fetting NO Display. Now I've given the motherboard for the 4th time to the Service center. This is the last time I've purchased the MSI motherboard. Very bad experience.

I'm using an AMD Rzen 5 3400G 3rd Gen Processor.

Can Somebody tell me what to do now what process do I need to follow? Are there any steps I'm Missing?

Thanks.

 

[zerijelly]

Are you using D-Sub for display?
Please update mainboard's BIOS to the latest 7C52vA3 to check: https://www.msi.com/Motherboard/B450M-A-PRO-MAX-II/support#bios

BIOS 7C52vA2 has description regarding "Fix D-Sub port can't be work properly with 3000G CPU."

 

[aliansari9151002d1]

@zerijelly ,

Thanks for your suggestion. But there is no display at all. I'm using HDMI Display.
There is no display when I'm turning ON. Only the processor fan is running and the HDD LED is red. DELETE KEY is also not working.

Thanks.

 

[mdkhajashorfuddin]

PC Specifications & BIOS Display Issue

• Motherboard: MSI B450M-A PRO MAX
• CPU: AMD Ryzen 5 3400G with Radeon Vega Graphics
• RAM: 16GB DDR4 (8GB × 2, Dual Channel)
• Storage: 256GB Kingston SATA SSD
• Dedicated GPU: None — using the Ryzen 5 3400G integrated Radeon Vega Graphics
• Monitor: Gigasonic 100ZX, 21.5-inch, 1920×1080
• Operating System: Windows 11
• Display Connection: Motherboard HDMI output

BIOS Problem:
The PC boots normally and Windows works perfectly, but when I press Delete/F2 to enter the BIOS, the monitor shows “No Signal” and I cannot see the BIOS screen. Once Windows starts, the display works normally again.

 

[mdkhajashorfuddin]

PC Specifications & BIOS Display Issue
Motherboard: MSI B450M-A PRO MAX
CPU: AMD Ryzen 5 3400G with Radeon Vega Graphics
RAM: 16GB DDR4 (8GB × 2, Dual Channel)
Storage: 256GB Kingston SATA SSD
Dedicated GPU: None — using the Ryzen 5 3400G integrated Radeon Vega Graphics
Monitor: Gigasonic 100ZX, 21.5-inch, 1920×1080
Operating System: Windows 11
Display Connection: Motherboard HDMI output
BIOS Problem:
The PC boots normally and Windows works perfectly, but when I press Delete/F2 to enter the BIOS, the monitor shows “No Signal” and I cannot see the BIOS screen. Once Windows starts, the display works normally again.