B550 Gaming Plus - Many Issues

R

rvital158c02e1

New member
Joined
Aug 23, 2020
Messages
14
System:
MPG Gaming Plus MB
Ryzen 5 3600 CPU
G.Skills Ripjaws V 64 GB (2x32GB) DDR4-3200 RAM
2x Seagate 3TB 3.5" 7200RPM HDD (Just hanging around for future use)
2x Kingston UV500 960GB SSD (Plan to put these back as RAID 1 for data files, I haven't made it that far yet. My data files are secure on an external drive and one of the Seagates)
1x Kingston UV500 480GB SSD (Was my old OS Drive, not sure what I'll do with it, maybe try playing with Linux, just hanging around for future use now, but still has old OS on it)
1x Western Digital SN750 500GB M.2-2280 NVME SSD (This is my new boot drive, I restored an image of the Kingston 480GB to this drive)
MSI GeForce GTX 750 1GB Video Card (I know it's a dinosaur, I'll replace it when I can)
OS Windows 10 Pro 64 Bit Full Edition
I run dual monitors. Thanks to Covid and working from home since March, I have a KVM that allows me to share my dual monitors with my work laptop and switch back and forth between work and home PC.
USB Connected devices: Canon Printer/Scanner, UPS, KVM (all rear panel), Toshiba External drive (front panel).

1.) Have not successfully booted in UEFI mode, it just seems to hang up and my HDD light stays lit solid, one of the diagnostic LED's is on but I can't tell which position it's in. Most recently in trying this, while booting and pressing F11, the boot drive selection was empty.
2.) Have experienced numerous issues with boot up not allowing BIOS entry via Delete key. The only thing that seems to help is powering off and waiting a few minutes.
3.) I still need to sort out RAID for the 2x Kingstons as RAID 1 and possibly the 2x Seagates as RAID 0 once I properly restore my data to the Kingston RAID.
4.) Mouse/Keyboard lockup while in BIOS editing, this requires a power off/on to try again.
5.) Have now had two instances while trying to search for answers that my LAN fails (shows Internet not connected) my UPS stops communicating to Windows, if I open File Explorer, it hangs up. I have had to power off/on to reset.
6.) I periodically get the USB Overcurrent fault. For now I seem to be able to reboot out of it, though it seems like I see it more when I try to use UEFI.

What I want:
I don't care if run UEFI, though I would like to take advantage of the boot speed of the M2 SSD as my boot drive.
I need to establish RAID for the 2 x Kingston 960 drives. When I activate RAID and use the RAIDXpert2 Configuration Utility, can I pick and choose which drives become part of a particular array? On my old PC I had a RAID Card which isn't supported on this MB. According to the MB user guide, if I activate RAID, I'm supposed to activate UEFI (see item 1).

Any help appreciated, I may have left out details, but would be most appreciative to work with anyone willing to help.

Thanks,
Rich
 
Sort by date Sort by votes
I've continued the problems of #5 where my LAN stops working (shows disconnected/no internet), also USB stops communicating. Going by the Block Diagram in the MB user guide, there is a correlation with lost connectivity. It is all of the USB 2.0 ports, these are where I have my printer/scanner and UPS plugged in on the back as well as the USB 3.2 ports on the front of case, and the LAN. I assume if I had the USB 3.2 Gen1 USB C front panel connected, I would have lost it as well. All of these are connected via the PCH per the block diagram.

I don't know why the SATA drive connectivity is retained. I do not have anything connected to the M2-2 port nor the second PCIx3 slot.

Essentially with the exception of the SATA drives which I was still able to access the last time this occurred, everything connected via PCH stops working. I've downloaded new drivers from AMD which are more current than those MSI has available. I will try updating the Chipset drivers and see what happens.

Still welcoming feedback.
 
Upvote 0 Downvote
zerijelly said:
Make sure update BIOS to the latest version 7C56v12: https://www.msi.com/Motherboard/support/MPG-B550-GAMING-PLUS
Have you clear CMOS of the mainboard by shorting JBAT jumper?
Click to expand...
I flashed the latest BIOS. I cleared CMOS based on your suggestion. No improvements yet. I am now trying to install a fresh copy of Windows on the NVME M2 SSD. That is not going well as Windows shows progress, reboots and takes me to the start of selecting language etc.
 
Upvote 0 Downvote
eqwebbie915cb02e3 said:
This is a rather old, cheap and weak PSU. I would try another one, as power failure seems to be the one common cause all your problems show.
Good luck!
Click to expand...

I have sent the MB back to Newegg for replacement. This will take 10-14 days. In the interim I have restored the old Gigabyte MB running an old (2015 era AMD CPU). Devices I was able to boot from on the newer MSI MB (B550 Gaming Plus) did not boot properly when returned to old system. I have a functioning boot drive now and will restore as much as I want until replacement MB arrives.

I did take your advice and I have ordered a new Seasonic PSU, a GM650W Semi-Modular 80+Gold that was highly rated on Newegg.

I have seen your posts on several threads recommending new PSU's. I am interested in the experience that has led you to these recommendations.

Thanks,

Rich
 
Upvote 0 Downvote
rvital158c02e1 said:
I have seen your posts on several threads recommending new PSU's. I am interested in the experience that has led you to these recommendations.
Click to expand...
Hi,
new PSUs are not always the solution, of course. :) I think I recommended checking the PSU on three threads.
The problem with old PSUs (older than, maybe, 7 years) is that the power distribution has changed since early ATX times. Old PSUs are multi rail PSUs that have fixed power limits for specified mainboard parts. If you need more power, it fails.
Let's say USB power. USB is specified with up to 5A per port, with 5V. USB wasn't a big thing in the old days, but it becomes more and more important. So, modern PSUs deliver much more power on the 5V rail than old ones.
In addition, the PSU's capacitors age. Especially on cheap PSUs, this could become a point of failure after a few years.
In your case, you have many expensive and modern devices connected with modern power needs, but a cheap old PSU with maybe the wrong power distribution, and many issues that look like power failure on the affected devices.

Good luck!
 
Upvote 0 Downvote
eqwebbie915cb02e3 said:
Hi,
new PSUs are not always the solution, of course. :) I think I recommended checking the PSU on three threads.
The problem with old PSUs (older than, maybe, 7 years) is that the power distribution has changed since early ATX times. Old PSUs are multi rail PSUs that have fixed power limits for specified mainboard parts. If you need more power, it fails.
Let's say USB power. USB is specified with up to 5A per port, with 5V. USB wasn't a big thing in the old days, but it becomes more and more important. So, modern PSUs deliver much more power on the 5V rail than old ones.
In addition, the PSU's capacitors age. Especially on cheap PSUs, this could become a point of failure after a few years.
In your case, you have many expensive and modern devices connected with modern power needs, but a cheap old PSU with maybe the wrong power distribution, and many issues that look like power failure on the affected devices.

Good luck!
Click to expand...

Thank You for the feedback and comments. This makes sense regarding the change in devices and peripherals over the past 5+ years, also the age of the components in the original power supply. I'm still waiting for my replacement MB, I'll post here how things went with my retry.

Thanks,
 
Upvote 0 Downvote
I received my replacement Motherboard on Friday and by Saturday afternoon all hardware was reconnected, I had Windows installed to a Boot Drive (NVME) and all of my data files were restored. There are still some quirks that are very well documented:
1.) When choosing UEFI and RAID, my CD/DVD no longer shows on the SATA list and I cannot pick it from a boot device via F11.
2.) My NVME reports in as RAID device.
3.) My single SSD reports in as SATA device but is found within RAID devices
4.) I could not use the AMD drivers for RAID, I used the latest from the MSI website.
5.) Every time I reboot within about 15 seconds of hitting my desktop I get a message that my UPS communication has been restored.

Final Revised Build:

MPG B550 Gaming Plus MB
Ryzen 5 3600 CPU
G.Skills Ripjaws V 64 GB (2x32GB) DDR4-3200 RAM - Using A-XMP to run at 3200
2x Seagate 3TB 3.5" 7200RPM HDD Setup as RAID 0
2x Kingston UV500 960GB SSD Setup as RAID 1 for my data
1x Kingston UV500 480GB SSD Future Use
1x Western Digital SN750 500GB M.2-2280 NVME SSD Boot Drive
1 x LG Blu Ray Player WHS16NS40
MSI GeForce GTX 750 1GB Video Card (Still a dinosaur, but updated with latest NVIDIA Drivers)
OS Windows 10 Pro 64 Bit Full Edition
I run dual monitors. Thanks to Covid and working from home since March, I have a KVM that allows me to share my dual monitors with my work laptop and switch back and forth between work and home PC.
USB Connected devices: Canon Printer/Scanner, UPS at rear, KVM on a 3.2 Gen 1 port, TP-Link AC1300 Mini Wireless on 3.2 Gen 2 port.
Seasonic GM650 Power Supply
Corsair 400R ATX Mid Tower Case with 1 rear fan and 2 front fans
 
Upvote 0 Downvote
Back
Top