Battery full capacity problem

ehehenand154102d7

New member
Joined
Nov 9, 2021
Messages
7
I bought MSI modern 14 6 month ago, I usually use balanced mode in msi creator center, and then when I change it again to best for mobility, it showed 34000mwh only, it should be around 52000mwh for 100% charged. Even 80% capacity is should be 40000mwh. Battery capacity decrease 16000mwh in one day, what should I do? , calibrate doesn't help
 

drek4

Active member
PRIVATE FIRST CLASS
Joined
Feb 18, 2018
Messages
823
I bought MSI modern 14 6 month ago, I usually use balanced mode in msi creator center, and then when I change it again to best for mobility, it showed 34000mwh only, it should be around 52000mwh for 100% charged. Even 80% capacity is should be 40000mwh. Battery capacity decrease 16000mwh in one day, what should I do? , calibrate doesn't help
Download HWmonitor and check the WEAR LEVEL of your battery, if less than 40% do a battery calibration and EC RESET if required.
If more than 40%, your battery needs replacement, order a replacement, or verify with MSI about warranty, and do battery calibration every 3 months until replacement required.



 

ehehenand154102d7

New member
Joined
Nov 9, 2021
Messages
7
should be mah, does it change when you switch to other mode?
Download HWmonitor and check the WEAR LEVEL of your battery, if less than 40% do a battery calibration and EC RESET if required.
If more than 40%, your battery needs replacement, order a replacement, or verify with MSI about warranty, and do battery calibration every 3 months until replacement required.



33% wear level, but calibration doesn't help since the windows fail to detect max capacity, i think there's something caused stop at 35000 mWh, creator center bug? I don't know...
1636505239857.jpg
 

ehehenand154102d7

New member
Joined
Nov 9, 2021
Messages
7
But.. the battery isn't wear, decrease 16000 mWh in one night?? Impossible, I has seen exactly same cases on Reddit, decrease from 52000mWh to 34000mWh. Btw ec reset doesn't help
and EC RESET if required 33% is far from fantastic, so this is normal for this stage of battery wear

and EC RESET if required 33% is far from fantastic, so this is normal for this stage of battery wear

and EC RESET if required 33% is far from fantastic, so this is normal for this stage of battery wear

 

drek4

Active member
PRIVATE FIRST CLASS
Joined
Feb 18, 2018
Messages
823
But.. the battery isn't wear, decrease 16000 mWh in one night?? Impossible, I has seen exactly same cases on Reddit, decrease from 52000mWh to 34000mWh. Btw ec reset doesn't help
Battery degradation is an on going process, from the first press of that power button and onwards, your battery will degrade.
I have 6 MSI laptops ALL with the original battery, as soon as I receive my laptop I update Windows, drivers, install CPUID HWmonitor and take note if degradation is visible.
I then do a battery calibration, that is a maintenance utility and not a repair utility, then I monitor on a weekly basis my battery to see if there is an acceleration of the degradation process.
In some cases like in example my GE72 and GS65, that they are often on AC power or @ 60% or 80% like my GS65, the process seems to accelerate, so I reduce to 2 months the calibration.
GE66 2%, GS65 23%, P65 11%, GE72 26%, PS63 8% and GL62M 18%, as you see degradation is present in all my laptops, but only the GS65 and GE72 have a noticeable reduction of usability.
ALL my laptops have a battery calibration every 2-3 months and I clean out the fans, keyboard every 6 months.
Once the battery wear goes over 30%, you will see a significant reduction in usability of the battery, but it will still function.
MY X556UQ purchased in 2016 is at 31% wear and I struggle to get 50-60% of the autonomy but it still works and is the first battery in it.
My C650 purchased in 2011 is at 38% wear and I struggle to get 40-50% of the autonomy but it still works and is the second battery in it.
My D630 purchased in 2009 is at 43% wear and I struggle to get 30-40% of the autonomy but it still works and is the second battery in it.
Nothing happens overnight, you just realised this when you changed plan and if you would have had CPUID HWmonitor installed day one, you could have forseen this!
 

ehehenand154102d7

New member
Joined
Nov 9, 2021
Messages
7
Battery degradation is an on going process, from the first press of that power button and onwards, your battery will degrade.
I have 6 MSI laptops ALL with the original battery, as soon as I receive my laptop I update Windows, drivers, install CPUID HWmonitor and take note if degradation is visible.
I then do a battery calibration, that is a maintenance utility and not a repair utility, then I monitor on a weekly basis my battery to see if there is an acceleration of the degradation process.
In some cases like in example my GE72 and GS65, that they are often on AC power or @ 60% or 80% like my GS65, the process seems to accelerate, so I reduce to 2 months the calibration.
GE66 2%, GS65 23%, P65 11%, GE72 26%, PS63 8% and GL62M 18%, as you see degradation is present in all my laptops, but only the GS65 and GE72 have a noticeable reduction of usability.
ALL my laptops have a battery calibration every 2-3 months and I clean out the fans, keyboard every 6 months.
Once the battery wear goes over 30%, you will see a significant reduction in usability of the battery, but it will still function.
MY X556UQ purchased in 2016 is at 31% wear and I struggle to get 50-60% of the autonomy but it still works and is the first battery in it.
My C650 purchased in 2011 is at 38% wear and I struggle to get 40-50% of the autonomy but it still works and is the second battery in it.
My D630 purchased in 2009 is at 43% wear and I struggle to get 30-40% of the autonomy but it still works and is the second battery in it.
Nothing happens overnight, you just realised this when you changed plan and if you would have had CPUID HWmonitor installed day one, you could have forseen this!
But powercfg/batteryreport , give result decrease 16000 mWh in one day. 33% wear in 6 month? , I think warranty is the last answer.. Thanks btw (sorry if my English is bad)
 

ehehenand154102d7

New member
Joined
Nov 9, 2021
Messages
7
maybe you have set 60% or 80% as max
Yes usually i set 80% as max, but sometimes I set to 100%, but 2 days ago when I set to 100% shutdown and charged it, suddenly the max capacity decrease. Or maybe I set 80% max too long (around 2 month) ? So the battery can't charged at 100% anymore? Is it possible ?
 

drek4

Active member
PRIVATE FIRST CLASS
Joined
Feb 18, 2018
Messages
823
Yes usually i set 80% as max, but sometimes I set to 100%, but 2 days ago when I set to 100% shutdown and charged it, suddenly the max capacity decrease. Or maybe I set 80% max too long (around 2 month) ? So the battery can't charged at 100% anymore? Is it possible ?
It is possible that this might have amplified the wear, but as the battery wear that is now indicated is 33%, this will impede on your battery performance and capacity.
 

ehehenand154102d7

New member
Joined
Nov 9, 2021
Messages
7
It is possible that this might have amplified the wear, but as the battery wear that is now indicated is 33%, this will impede on your battery performance and capacity.
Okay thanks, but I don't think i will replace it, until it really need to replace, because the laptop still work properly.
 

drek4

Active member
PRIVATE FIRST CLASS
Joined
Feb 18, 2018
Messages
823
Okay thanks, but I don't think i will replace it, until it really need to replace, because the laptop still work properly.
Yes of course it will work, you will just get less autonomy out of the battery, as indicated in my earlier reply, that's all.
 

Vũ Xuân Hoàng

New member
Joined
Sep 12, 2021
Messages
16
My laptop 25% wear in 1 month. Shocking! Meanwhile i have set the charge to 60% as max and keep it plugged in all the time.
 
Joined
Nov 12, 2021
Messages
1
I bought MSI modern 14 6 month ago, I usually use balanced mode in msi creator center, and then when I change it again to best for mobility, it showed 34000mwh only, it should be around 52000mwh for 100% charged. Even 80% capacity is should be 40000mwh. Battery capacity decrease 16000mwh in one day, what should I do? , calibrate doesn't help
I also have the same problem, battery started to degrade almost immediately. I don't understand. within just 8 months, more than 30% got degraded. My laptop is MSI Modern 14 and I bought it in February. I did EC reset, battery capacity reduced even further. I don't know whether I can claim my warranty on this or not?
1636690075357.png
 
Last edited:

drek4

Active member
PRIVATE FIRST CLASS
Joined
Feb 18, 2018
Messages
823
I also have the same problem, battery started to degrade almost immediately. I don't understand. within just 8 months, more than 30% got degraded. My laptop is MSI Modern 14 and I bought it in February. I did EC reset, battery capacity reduced even further. I don't know whether I can claim my warranty on this or not?
View attachment 153516
Do a battery calibration to try to lower this as soon as possible and every 2 months afterwards.
You should contact them to know, but I doubt it, it's hard to claim when it's WEAR.

 
Top