battery master not working, cant limit the charge

hanyahz156802e1

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Mar 17, 2025
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I am experiencing an issue with charging my laptop. Recently, my battery master has stopped working, and it can no longer limit the charge to 60% as I have always set it to do. I have tried several steps, including using Clean Center Master, uninstalling Dragon Center, resetting the BIOS, and resetting the EC. Are there any other suggestions or methods you can help me with to resolve this issue? Thank you for your attention.
 
I have the exact same problem, I have tried everything
My model is, bought it a week ago:
Vector 16 HX A14VHG
Microsoft Windows 11 Home 64-bit Ver.23H2(OS build 22631.5039)
BIOS Version: E15M1IMS.90D
BIOS Release Date: 2024/04/12
CPU: Intel(R) Core(TM) i9-14900HX
Memory: 32 GB @ 2800 MHz
- 16 GB, DDR5-5600, SK Hynix HMCG78AGBSA095N
- 16 GB, DDR5-5600, SK Hynix HMCG78AGBSA095N
Graphics: NVIDIA GeForce RTX 4080 Laptop GPU, 11997 MB
VBIOS Version: 95.04.63.00.03
Disk: SSD, NVMe CT2000P3PSSD8, 1863.02 GB
Disk: SSD, NVMe CT2000P3PSSD8, 1863.02 GB

Any help will be appreciated
 
I have the exact same problem, I have tried everything
My model is, bought it a week ago:
Vector 16 HX A14VHG
Microsoft Windows 11 Home 64-bit Ver.23H2(OS build 22631.5039)
BIOS Version: E15M1IMS.90D
BIOS Release Date: 2024/04/12
CPU: Intel(R) Core(TM) i9-14900HX
Memory: 32 GB @ 2800 MHz
- 16 GB, DDR5-5600, SK Hynix HMCG78AGBSA095N
- 16 GB, DDR5-5600, SK Hynix HMCG78AGBSA095N
Graphics: NVIDIA GeForce RTX 4080 Laptop GPU, 11997 MB
VBIOS Version: 95.04.63.00.03
Disk: SSD, NVMe CT2000P3PSSD8, 1863.02 GB
Disk: SSD, NVMe CT2000P3PSSD8, 1863.02 GB

Any help will be appreciated
What have you tried? EC reset? Update BIOS? Or else?
 
I'm having the same issue and none of the solutions work.

I've had my GF63 for 4 years now. Ive reset it, even changed the settings in the Dragon Center, even the three settings for charging the battery. What I sometimes do is have to unplug the battery charger then replug it back in. Then the battery will start charging to full. But it will drain really quick. But when it reaches a certain level it will not start recharging. It will just die. Only until I unplug the charger then replug it back in that it starts to recharge. So from my laptop being dead, I'll plug it in. Nothing. Then Ill unplug then replug. Turn on the laptop and it actually powers on. Just for the splash logo to display then shuts off. Cannot turn on pressing the power button, only until I unplug then replug the charger. And even then after plugging the charger back in, sometimes it still will not turn on. Now when it does work i notice the charger gets really hot. And after the laptop and fully on, the charge symbol will display over the battery icon, but after a minute of being on, the charge icon will disappear and the X will show, I then get a warning that I need to plug in the charger. Very frustrating. Everybody says "just reset, go into bios, go into Dragon Center, change this setting and that" but how if the laptop won't stay on, if it turns on at all? Interesting thing is, if it does turn on, if I leave it alone without logging in, it can stay on for a while. Its only until I log in that it displays that the battery is not charging.
 
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