Bluetooth Problems on Pro Z690-A

erman.akkay159c02e9

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Sep 29, 2022
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I have the Pro Z690-A Wifi DDR4 which I bought 2 months ago. I'm using Windows 10.

Bluetooth was working perfectly until last week. All of a sudden my keyboard started to press the letters many times instead of one, after sometimes totally disconnecting. I thought it was about the keyboard, so charged it's battery, tried it with another computer. Works without any problems.

I tried to connect my Xbox Controller, cannot. The device can be found in the Bluetooth search but cannot be added. It keeps saying "try connecting your device again"

I updated the BIOS once I bought the motherboard. I checked and didn't see a new firmware out sinde then.

The Windows is up to date.

Installed the Intel Driver Support Asistant and updated the Bluetooth driver, no change.

Tried an old Blutooth USB dongle I had at home, everything works perfectly with that.

Before formatting the PC and reinstalling Windows or sending the motherboard to technical service wanted to write here if there's anything I can be missing.

Edit: Nevermind, found the solution just after posting here. To install a new part I removed the antennas and forgot to put them back, stupid me...
 
Last edited:

citay

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Yeah, the antennas are crucial for both the WLAN and the BT.
 

Alan J T

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Bluetooth was working perfectly until last week. All of a sudden my keyboard started to press the letters many times instead of one, after sometimes totally disconnecting. I thought it was about the keyboard, so charged it's battery, tried it with another computer. Works without any problems.

Before formatting the PC and reinstalling Windows or sending the motherboard to technical service wanted to write here if there's anything I can be missing.
Edit: Nevermind, found the solution just after posting here. To install a new part I removed the antennas and forgot to put them back, stupid me...
laughing-lol.gif
 
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