Cannot use Nahimic software after the Windows 10 Creators Update?

[agiantorange]

Anytime I attempt to use Nahimic after updating to the newest Windows 10 update, I am met with the issue "nahimic encoded format detected" in an popup window within the Nahimic app. This window flickers open and closed rapidly and does not respond to any inputs. I'm unsure how to resolve this issue, and it has rendered the app unusable for me, while headphones are inserted into my laptop (MSI GS60 - 6QE).

 

[bryn.l.richards]

Hi,
GT72 4th Gen machine, Nahimic 2 (latest version on msi site) does not work properly on Creators Update. Sometimes it works fine but it will randomly stop.
I have uninstalled nahimic 2 for now.

Awaiting updated version i guess?

Cheers

 

[lin.yu0945]

Use latest Help Desk to export the system info and post the text information in here.
 
Besides, you could try to follow the steps for reinstalling the audio driver and Nahimic.

http://www.msi.com/faq/nb-2345