Can't activate a new MSI account

[petahz15a402ea]

Hey,

I created a new MSI account yesterday and wanted to register some products, however I'm not receiving the activation email. I've tried re-sending the email multiple times and I would either get "Email sending failed, please request activating mail again" error message or it would tell me to check my emails/trash to activate my account yet there's still nothing. I hope somebody would be able to assist me. Live chat is down in Australia at the moment

Thanks!

 

[m.harpe153602d7]

I am having exactly the same issue, so any help would be appreciated, especially as several redemptions end on 31/12/2020 which can't be claimed until the account is confirmed.

 

[consumeba15a902e5]

I had the same issue, I also get error messages or sent an email and nothing in spam / bin. I got around it by using another email address that is no registered with msi- which is not optional but the only solution I could find since their customer service call center and chat is closed in Australia.

 

[asheen127]

New year and the same problem. Looks like they are not following up on this forum so I am not sure what we can do to get a response on this matter.

 

[flobelix]

If you are posting here you have an MSI account already and of course you can't (and mustn't) register another.

 

[michel.jimm151e02d2]

Hello everybody,
3 years later. A same problem for me.
@flobelix (If you are still on the forum) or other:
It's not right. I can write on the forum but i can not activate my count ;( (see we message on my account in web site - Sorry it's french).

 

[Nichrome]

Hello everybody,
3 years later. A same problem for me.
@flobelix (If you are still on the forum) or other:
It's not right. I can write on the forum but i can not activate my count ;( (see we message on my account in web site - Sorry it's french).

Not entirely sure why would that be. Can you translate this for us?
Perhaps @Svet can shed some light.

 

[Svet]

Have requested re-activation via email? If so, you don't receive such email or?

 

[aujat]

Not entirely sure why would that be. Can you translate this for us?
Perhaps @Svet can shed some light.

Hello everybody,
3 years later. A same problem for me.
@flobelix (If you are still on the forum) or other:
It's not right. I can write on the forum but i can not activate my count ;( (see we message on my account in web site - Sorry it's french).

Hi, did youy find a solution, I have the exact same problem.
J'ai exactement le même souci, avez-vous trouvé une solution ?

 

[Svet]

Hi, did youy find a solution, I have the exact same problem.
J'ai exactement le même souci, avez-vous trouvé une solution ?

PM me all details what issue you have with the activation.