Computer Not Working

[bryan.d.elliso154902d5]

I changed my cpu fan settings to something a little quieter and to have a more aggressive ramp up when at higher temps.

Upon restarting my computer, I noticed some issues with playing video online and soon after, my computer crashed, completely shut off. Restarted, and tried playing a game and it crashed after about 20 seconds. I tried to go back into my fan settings and make something more like what I had before, but my computer kept crashing whenever playing video or a game. Sometimes it would not crash to no power or it would still be on, but no signal to the monitor.

Now I'm here and hoping for anyone who might have experienced something similar

 

[jesmith5567]

what's your PC specs so we can help further

 

[bryan.d.elliso154902d5]

MSI B550i Gaming Edge Wifi AMD
EVGA Nvidia 2060 Super
AMD Ryzen 5 3600
Windows 10
32 GB DDR4 3600MHz Corsair memory
2Tb samsung m.2 storage


BTW, I forgot to mention that at this point, whenever I start up, I get an MSI logo as usual, then no signal to the monitor as it further starts up.

 

[Svet]

What CPU cooler you use?
If you revert the last settings you changed, does it works fine again?

 

[bryan.d.elliso154902d5]

I don't think this is a cooler issue. Off the top of my head it's a Shadow Rock with a Noctua fan. The reason is that my first crash occurred about 2 minutes after starting up and when I launched my game, it crashed after 15 seconds. This repeated each time. I was also getting crashes while browsing in chrome, playing video back in chrome. I'd say my cpu temps never got above 50-55

Now, I've done a clean re-install of windows, erasing everything. I'm still having crashing issues playing video online. I also noticed that my bluetooth wasn't showing up in windows. I did the trick where you unplug, hold down the power button, wait, plug back in, and blue tooth showed up. Before all these issues, I noticed my mouse was loosing it's bluetooth connection every now and then for a few seconds. This is still happening after the clean reinstall.

But considering the crashes usually happen with video, web browser, or gaming, it's leading me to believe something went wrong with my GPU or with the way windows is communicating with it. Also my game still crashes about 15 seconds after launch. Can changing my fan speed have affected something in my gpu and still linger after a clean re-install of windows?

 

[bryan.d.elliso154902d5]

Update:

I've since reset my bios settings to default, no luck
Downloaded the latest non-beta version of my bios, installed it, no luck
Deleted the graphics driver, my computer automatically updated it, but I downloaded it anyway from Nvidia, no luck
Updated my chipset drivers, no luck

Path of exile still crashes after 10-30 seconds,
Video online will crash eventually.

I don't know if it means anything, but the 3D graph on the task manager in the GPU pane has a spike to 100 everytime something crashes.

edit: and I just had a bluescreen windows crash after watching sling for about 2 minutes.

 

[darkhawk]

Done a memtest86 to check your memory?

It really seems like either CPU, memory, or motherboard is going bad. And honestly, it would be difficult to figure it out without having a 'spare' of each to test with. :/

 

[eqwebbie_with_PC]

Hi,
you checked CPU temperature, but what about GPU temperature? Maybe you somehow stopped GPU fans by accident.

 

[bryan.d.elliso154902d5]

I don't see a gpu temp monitor. I also haven't seen a way to control gpu in the bios, but I also haven't looked as it isn't something i've been caring about. However, considering the crashes started happening after a couple minutes when I changed my cpu fan settings, I don't see that being the issue. Also, I did all the cures above, so even if the gpu was affected, it should have been cured by resetting to defaults and installing a new bios.

I had to walk away from this for a couple days as it was frustrating me and making me depressed. Having an idea, I played a high res movie from my HD. No issues. That makes me think it is probably not a decoder / gpu issue as I've only been having a problem with online video, game, and browser crashing.

One thing is that bluetooth has dissapeared again ( a google search shows many people have this problem with this board). Thinking this might be a communications issue I connected my pc to ethernet and turned off wifi. Same crashes.

At this point, I give up. I'm going to buy a new motherboard that's not MSI (unless MSI would be willing to send me a replacement board and not have a bluetooth issue) unless someone knows for sure what the issue is and not speculating. I've wasted enough time on this. I'll wait a day.

 

[eqwebbie_with_PC]

One thing is that bluetooth has dissapeared again ( a google search shows many people have this problem with this board). Thinking this might be a communications issue I connected my pc to ethernet and turned off wifi. Same crashes.

Sorry to hear you are buying something else; in my experience all boards have hidden issues. But different ones, of course.

Some users here in this forum recommend to physically disconnect the PSU from the power outlet for a few minutes; this should at least cure the bluetooth problems. Don't know if your other problems disappear after this, too.