Computer started powering off when playing a game.

Joined
Jun 7, 2023
Messages
1
Computer started powering off without the blue screen of death. Happens more frequently when playing a game. I registered my device because it was purchased on Newegg on August 2022. I do not know if I have a warranty because MSI app does not let me reach support.

MSI Gaming Desktop Aegis ZS 5DQ-279US Ryzen 7 5000 Series 5700G (3.80GHz) 16GB DDR4 1 TB PCIe SSD AMD Radeon RX 6600 XT Windows 11 Home 64-bit

Later updated my windows 11 update and video card update.

Powers off usually when playing Chivarly 2 and Hell let loose.

Checked event viewer and have a dcom error.
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user TRAPPAMDDESK\natha SID (S-1-5-21-1829954061-2555162167-2927150546-1003) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 

fauc

Well-known member
SECOND LIEUTENANT
Joined
Nov 21, 2019
Messages
1,695
Please refer below link to modify some setting value on NVIDIA control panel for checking.
Example: Modify "Power management mode" to "Prefer maximum performance" in Manage 3D setting sheet.

Best Nvidia Control Panel Settings: FPS & Performance [2022]
 
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