Contacting MSI Support in Canada

[Hammey]

Hi yes same here I have sent 3 or 4 emails and no responce. So I called them on there customer service line after waiting 45 min on long distance I gave up LOL. It may have been a busy day so I tried a few days later again but still the same thing.

 

[xmad]

In what country are you located?

 

[Hammey]

Hi if that is for me I am in Canada. It was a simple question I have to RMA  my R7870 card 4 months old for a bad rear fan. No where in the instructions did it say anything about sending a recipt for the card so I wanted to know if I needed to send one or not. I just gave up on the email or contact and am including a copy of the recipt in the RMA box anyway. As I said maybe they where just busy on the days I called still I thought I would get a email responce.

Thank You

 

[xmad]

Try:
USUserSupport (ususersupport@msi.com)

The phone number is the same as the USA so perhaps that email will suffice as well. They always respond back quickly.

 

[Hammey]

Hi ahh Thank you very much xmad I will give it a try.