Coreliquid k360 screen doesnt work after software update.

[stacko34715ab02e6]

Today, I just update k360's software through msi center.
It was about the led something I guess.
But after update, Screen doesnt work anymore.
Is there anyone who has the same problem as me?

 

[davebutcher221158602e3]

HI, I am having the same problem with the lcd screen. What was the solution to it?

 

[Svet]

@hampus_bengtsson9159802e4
@pandomni153802d8
@davebutcher221158602e3
Yep, check PMs.

 

[ken.e.stac158802e3]

@Svet I PM'd you with a question about K240/360 issues, just letting you know in case the notification system is acting up again.

 

[kisakis156002d9]

Got the same problem here @Svet

 

[malikor.m158e02e0]

Hi @Svet this is happening to me with the K240

 

[Svet]

Yep, check PMs.

 

[jacobjbelche157102d8]

Hello @Svet - could you also send me the PM to resolve my issue as well? Thank you!

 

[Svet]

yes check pm

 

[francisco.sanchez.tamborer154f02df]

Hello @Svet - could you also send me the PM to resolve my issue as well? Thank you!

 

[Svet]

yes, check PM

 

[ostapenkoaleksandr198158502d9]

Hello @Svet - could you also send me the PM to resolve my issue as well? Thank you!

 

[Svet]

yes, check PM

 

[inthernal9]

@Svet

I have just done a FW update on me K240 and now I have no screen... What is the process to fix the problem?

I have uploaded my report log here - MSI Report Log

 

[Svet]

Yep, check PM.

 

[matt155002e4]

@Svet I am having the same problem with my core liquid software. No control of the screen after the update. Thanks for your help

 

[Svet]

Yes, check PM within few minutes.

 

[arkalord157602e0]

Good Evening @Svet
I have a similiar problem, not exactly no display at all, but i can't display a custom image. I can upload it to MSI center, choose it and then the screen goes black. Everything else works fine. Image resolution is 240x320p and BMP extension. (you arent permitted to upload anything else anywise).
Thank you in advance.

 

[teletubby_po]

is it an image or a gif? can you upload it here?
does the screen go black when you upload other customized images as well?
also maybe re-install MSI Center would help

MSI removal tool [newest version]
https://download.msi.com/uti_exe/nb/MSICenterUninstaller.zip
latest version of MSI Center

https://download.msi.com/uti_exe/mb/MSI_Center_1.0.45.0.zip

 

[arkalord157602e0]

No it's not a gif. It's an image 240x320 bmp ext. You can't upload anything else. I try it with a lot of images with proper form, I can send them here. I perform full uninstall and install multiple times with removal tool. Download 10.0.45 from MSI or from Microsoft store 10.0.41 but the problem persists.

 

[teletubby_po]

is there any 240x320 BMP image that you could upload and properly display on the OLED screen?
did it work before? have you done any FW update recently?