Cpu and dram ez debug light turned on

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Nov 5, 2024
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My mobo is msi pro b650mp and ryzen 7 7700.
After turning the pc on no display is coming.. And there’s two debug light turned on.
Tried cleaning ram and different socket... And i can't take the bios battery out because there's a little plastic between the clip which need to press in order to take the bios battery out. If i forcefully take out that plastic is my warranty will be gone?
I dont know any other solution.. And I'm seeing this happening to many people on online
 
Clear CMOS rarely achieves anything with this problem, neither does cleaning the RAM. I would first rule out the possibility of bent socket pins. For that you would take off the CPU cooler, take out the CPU, and check for bent pins inside the CPU socket, which can easily happen from some mistake during CPU installation. Also see here and the following posts. While they are technically all bent, the pins all have to look completely uniform under light, the tips of the pins have to line up in a perfect pattern, with none visually sticking out from the rest. So if you have some pins that don't look like the others, then you really have some bent pins. Ideally take some photos of the socket, upload to an image hoster and link them here, even if you don't think there are bent pins (sometimes they are not that easy to spot for the untrained eye).

While there are probably a dozen or so instances each week of the CPU+DRAM LED with MSI AM5 builds for no particular reason (also despite using good components), you still want to make sure that there are no bent pins. Cause they could cause this as well, and then all other troubleshooting would be a waste of time.
 
Clear CMOS rarely achieves anything with this problem, neither does cleaning the RAM. I would first rule out the possibility of bent socket pins. For that you would take off the CPU cooler, take out the CPU, and check for bent pins inside the CPU socket, which can easily happen from some mistake during CPU installation. Also see here and the following posts. While they are technically all bent, the pins all have to look completely uniform under light, the tips of the pins have to line up in a perfect pattern, with none visually sticking out from the rest. So if you have some pins that don't look like the others, then you really have some bent pins. Ideally take some photos of the socket, upload to an image hoster and link them here, even if you don't think there are bent pins (sometimes they are not that easy to spot for the untrained eye).

While there are probably a dozen or so instances each week of the CPU+DRAM LED with MSI AM5 builds for no particular reason (also despite using good components), you still want to make sure that there are no bent pins. Cause they could cause this as well, and then all other troubleshooting would be a waste of time.
I checked the cpu and there's no bent socket pin. And should i take the cmos battery out or use usb flash bios to the latest bios? Any suggestion? Or should i claim the warranty?
And earlier i mentioned that there's a tiny plastic that locked the cmos battery to prevent it from pusing to take it out. What to do about this?
 
I checked the cpu and there's no bent socket pin.

Not the CPU itself (it only has flat contact pads), but instead, the socket, with its 1700 delicate pins.

And should i take the cmos battery out or use usb flash bios to the latest bios?

Like i said, Clear CMOS doesn't tend to achieve much here. No need to take out the battery if you want to try that, just short the two JBAT1 pins with a screwdriver with the mains power removed.

Or should i claim the warranty?

More troubleshooting required. You could list all your (currently installed) components including PSU.

And earlier i mentioned that there's a tiny plastic that locked the cmos battery to prevent it from pusing to take it out. What to do about this?

You'd push down on the little metal tab with a screwdriver for example, then it would pop out. Or short the JBAT1 pins.

Unbenannt.jpg
 
Ryzen 7 7700
Msi pro b650mp
Gskill trident z5 neo 5600
Cv650 psu
Transcend ssd
Antec nx360 elite casing
Stock normal cooler
I build it in july this year.. Everything was working fine. Bios version is also old
Jbat shorted nothing happened. What to do? All the pins are also okay. I'm just thinking the only option left is take the battery out or use bios flas button to get the latest bios version.
I attached a photo to show
Screenshot_2024-11-06-02-29-52-519_com.google.android.youtube.jpg
what i wanted to tell that a plastic is locked the cmos battery
 
Cv650 psu

Low-end PSU, probably ok if you don't use a graphics card. Personally i would've gone higher on the quality and lower on the rated wattage.

Jbat shorted nothing happened. What to do?

Like i said, usually doesn't help with CPU+DRAM LED, but worth a try anyways. Leave the battery in, it won't do much more than a Clear CMOS does.

use bios flas button to get the latest bios version.

Yes, especially if you're on an old BIOS.

Flash BIOS Button procedure:
1. Download the latest (beta) BIOS from the MSI support site for your board and extract it, https://www.msi.com/Motherboard/PRO-B650M-P/support
2. Take a USB stick and format it to FAT32 (it's best for it to have a size of 32 GB or less). You can also try Rufus for formatting, as FAT32 non-bootable.
3. Rename the extracted (!) BIOS file to MSI.ROM and save it to the root of your USB flash drive / USB stick (not in a subfolder).
4. Plug the USB flash drive / USB stick that contains the MSI.ROM file into the marked Flash BIOS Port (!) on the rear I/O panel.
5. With the PC off, press the Flash BIOS Button, and the LED should start flashing for about 5-8 minutes and then the board reboots.
 
I took it to a computer servicing center... They checked with another ram and it worked perfectly.. So my ram is the main culprit here.
Do you have any idea why ram failure happens.? Can you suggest Any safety measurement to take for future. Sometime my pc got earthing and when i touch it gives a shock.
 
You might be surprised, but i've seen it a few times with this issue, when people take the PC somewhere else, it suddenly works again, then they try it again at home, and they get the CPU+DRAM LED again. Unless of course, it only worked after replacing the RAM, and it keeps working at home. Normally, if the RAM was causing something, you'd only get the DRAM LED. And before that, you'd usually get instability first. Sudden RAM failure can happen, but is very rare.

There is not really any precaution to take, other than keeping your BIOS updated, and perhaps invest a bit more into the PSU (at least next time). 80 PLUS Bronze with three years warranty is not really where it's at anymore nowadays, unless you really build a low-end system.

Sometime my pc got earthing and when i touch it gives a shock.

This is a red flag. First of all, you have to make sure that the electrical outlet has proper grounding. If it turns out there's no proper grounding for the outlet, then if you rent the place, notify the landlord, he has to send an electrician to fix it, it's his responsibility as a landlord, and he has to pay for it. When the case is not grounded through the mains power, then it can be slightly electrified in some circumstances, and you feel a shock when touching it.

Of course, it can also come from the buildup of static electricity, for example walking on certain carpet materials. But then you get a one-time shock when you touch a grounded object, and after that, nothing. But when you consistently feel a shock when touching the case, then something is wrong with the grounding, and i would have the outlet checked.
 
Normally, if the RAM was causing something, you'd only get the DRAM LED. And before that, you'd usually get instability first. Sudden RAM failure can happen, but is very rare.
Should i worry about it even after getting a new ram and if it works at home? Because that tech guy put his one of the working ram at my system and it worked... Display came. But when he again tried with my ram then there was no signal. What i mean by that was no dram,no cpu light, no cooler running. The tiny light beside power switch on the front of the casing was not turned on.. When he again tried with his ram, it again worked. Display came.

I'm fearing that after someday if my debug light again turn on what i'm going to do 😭
There is not really any precaution to take, other than keeping your BIOS updated, and perhaps invest a bit more into the PSU (at least next time). 80 PLUS Bronze with three years warranty is not really where it's at anymore nowadays, unless you really build a low-end system.i
If this system turned on and working at home should i get the new bios? I got no gpu and don't do any heavy work so this psu is not the problem i think.. And it’s one of the most used psu at Bangladesh.so i was influenced to buy it 🙂
Of course, it can also come from the buildup of static electricity
Can this cause ram failure?
 
If you can make it work at home, yes, update the BIOS. In fact, i would've done that first, because it's much less hassle than taking it to a PC repair shop first. New BIOS version is always among the first things to try, because it's so low-effort and sometimes it can help.

Should i worry about it even after getting a new ram and if it works at home? Because that tech guy put his one of the working ram at my system and it worked... Display came. But when he again tried with my ram then there was no signal. What i mean by that was no dram,no cpu light, no cooler running. The tiny light beside power switch on the front of the casing was not turned on.. When he again tried with his ram, it again worked. Display came.

He should've then tested your RAM in one of his systems. It's clear that your RAM doesn't damage things, so then you need to know if it's defective, or if there's just a problem in combination with your specific system.

I'm fearing that after someday if my debug light again turn on what i'm going to do 😭

Don't fear things that might or might not happen. If it happens again, you deal with it again, hopefully with the lessons learned during this troubleshooting (which is not quite finished yet).

And it’s one of the most used psu at Bangladesh.so i was influenced to buy it 🙂

"Most used" doesn't necessarily mean good, it only means popular. To most people, PSUs are a "black box". They are not entirely sure what differentiates a good one from a not-so-good one. But yes, in Bangladesh, people might have a bit different idea of what is good. For me this is just a basic PSU model you'd use for a low-end system, but of course, there's also much worse PSUs out there, so it's not terrible.

Can this cause ram failure?

Not if the case is properly grounded. Therefore it has to be checked if it is.
 
Flash BIOS Button procedure:
1. Download the latest (beta) BIOS from the MSI support site for your board and extract it, https://www.msi.com/Motherboard/PRO-B650M-P/support
2. Take a USB stick and format it to FAT32 (it's best for it to have a size of 32 GB or less). You can also try Rufus for formatting, as FAT32 non-bootable.
3. Rename the extracted (!) BIOS file to MSI.ROM and save it to the root of your USB flash drive / USB stick (not in a subfolder).
4. Plug the USB flash drive / USB stick that contains the MSI.ROM file into the marked Flash BIOS Port (!) on the rear I/O panel.
5. With the PC off, press the Flash BIOS Button, and the LED should start flashing for about 5-8 minutes and then the board reboots.
Is it necessary to disconnect the CPU and RAM?
 
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