Creator 15 AC Adapter

devgu12eb02b4

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Joined
Aug 14, 2020
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I recently purchased a Creator 15 laptop, and really like the machine. I'd like to get a second AC adapter for it for travel. The adapter I received with the laptop is a Chicony model A17-230P1B, with a rated output of 20.0 V at 11.5 A (total power output of 230W).

MSI's accessory sales department says the only 230W adapter they have is this one: https://shop.msicomputer.com/App/StoreFront/ProductDetail.aspx?ID=1502. It has a rated output of 19.5V at 11.8A.

I realize the total power output is the same 230W, and that half a volt is not much difference. However, I don't want to risk any issues with my new machine. The laptop itself has a label that states input of 20.0V, not 19.5V.

Is anyone else using a 19.5V adapter with their Creator 15?

Alternatively, does anyone have a source for the Chicony A17-230P1B? Chicony's web site doesn't show it (ref: https://www.chiconypower.com/en/item/view?item_id=554).

I found one online vendor whose web site does list it (https://www.battery-vendor.com/charger-msi-chicony-a17-230p1b-a230a038p-230w-150699.htm), and I ordered one from them, but what they sent was the 19.5V model (Chicony #A12-230P1A). After pointing out the discrepancy, they now claim they don't have a 20V, 230W adapter. :mad:
 

Crazydonkey

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Jun 30, 2020
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I think 19.5V is ok, the main point is 230W.
If you still have a concern, I suggest you contact MSI for further confirmation.
 

devgu12eb02b4

New member
Joined
Aug 14, 2020
Messages
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I think 19.5V is ok, the main point is 230W.
If you still have a concern, I suggest you contact MSI for further confirmation.
Yeah, I did. MSI's tech support (at least the US-based team) didn't have design specs to reference how tolerant the system's power circuits are to voltage variances. Perhaps ironically, they pointed me to this forum.

While the power output of the adapters is the same, you can get 230W through any product of volts and amps (e.g., 10V at 23A). But the voltage still matters; I wouldn't expect the computer to run on 10V. And, like you said, at only .5 volts off normal, it's probably ok. But, the MSI tech support team couldn't give me a definitive, "Yes, it will work, and no, it won't affect your warranty support if something goes wrong."
 
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