Creator 17 A10SF - WiFi problem

[francesco.derosa.on152702d3]

Hello. My Intel 10th gen Creator 17 has a very serious problem with WiFi. No matter what, the WiFi card does not work. I can't turn it on in any way. I have already uninstalled and cleaned the drivers using Device Manager and reinstalled both the drivers from MSI and those from Intel. The error is something like "This device cannot start. Code 10".
The system now runs Windows 11, but the issue was present also in Windows 10.
Any advice? Thank you.

 

[drek4]

Hello. My Intel 10th gen Creator 17 has a very serious problem with WiFi. No matter what, the WiFi card does not work. I can't turn it on in any way. I have already uninstalled and cleaned the drivers using Device Manager and reinstalled both the drivers from MSI and those from Intel. The error is something like "This device cannot start. Code 10".
The system now runs Windows 11, but the issue was present also in Windows 10.
Any advice? Thank you.

View attachment 152627View attachment 152628

If you uninstalled the dirivers and did a clean install with the latest drivers from Intel, then return if under warranty or purchase another wireless card.

Downloads, Drivers and Software | Intel

- Download supporting resources inclusive drivers, software, bios, and firmware updates.

www.intel.ca

Intel NIC WI-FI 6 AX201 2230 2x2 **New Retail**, AX201.NGWG.NV (**New Retail** No vPro) : Amazon.co.uk: Computers & Accessories

Buy Intel NIC WI-FI 6 AX201 2230 2x2 **New Retail**, AX201.NGWG.NV (**New Retail** No vPro) at Amazon UK. Free delivery and return on eligible orders.

www.amazon.co.uk

 

[Hethdra_0328]

Try uninstalling the Network device a few times without checking the Remove Software Driver box.