Current VRR range on MSI Claw 8 AI+ Intel?

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thomas12cd02b6

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Jul 17, 2025
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Hello,

The Claw 8 AI+ screen is VRR in principle from 48Hz to 120Hz.
However, in Intel graphics software, it says 60-120Hz in the current VRR range.

So I don't really understand. Is there no VRR below 60 fps?
In Windows and with CRU, I set 30-120Hz in the VRR range. So it can't actually be 30-120Hz?

tks
 
Send MSI web ticket, Thomas
I'm not sure if they read the forum since they never respond here.

Make sure to justify why gamers like 30 Hz as low rate for AAA titles, and ask them for next update release to improve the display's low range of VRR.
or justify why.
 
bassem.noman155402d2 said:
Send MSI web ticket, Thomas
I'm not sure if they read the forum since they never respond here.

Make sure to justify why gamers like 30 Hz as low rate for AAA titles, and ask them for next update release to improve the display's low range of VRR.
or justify why.
Click to expand...
Oh yes, directly to MSI!

I was just asking for information on this point.
But I don't know if MSI will be able to give me the answer?

I had already submitted a ticket for a problem changing the SSD on my A1M, but I had never asked for anything so specific regarding VRR!

But why not?
 
thomas12cd02b6 said:
Oh yes, directly to MSI!

I was just asking for information on this point.
But I don't know if MSI will be able to give me the answer?

I had already submitted a ticket for a problem changing the SSD on my A1M, but I had never asked for anything so specific regarding VRR!

But why not?
Click to expand...
Yes I am having the exact same issue, I don't think VRR ever properly worked on this device below 60Hz. Please send MSI a web ticket about this issue, I will do the same. If enough people complain about this to them, hopefully they will work out a solution.
 
In Windows and with CRU, I set 30-120Hz in the VRR range. So it can't actually be 30-120Hz?
Click to expand...
Regarding using CRU to modify the VRR lower limit,
The display panel controller advertise using EDID certain lower VRR limit.

When you use CRU, you modify/edit what the display panel controller advertised, not what the actual display panel controller supports.

The Youtuber who's promoting CRU, should actually show testing with slow motion camera how VRR and latency measurement data looks like when framerate is fluctuating between 30 to 40.
Need to verify and show Panel works with VRR actually works in this range.
What Windows claim in the settings or Intel Graphis software is irrelevant and is not the actual source of truth for what VRR range display is operating at.
 
Yes, I understand.

I asked MSI about it. The person I spoke to asked me to provide them with an extract of my MSI Center data in the settings.
I am still waiting for another reply after several days.
 
The contact person will contact MSI's head office to report the problem. He also has this problem.
kosztaz815e802ec said:
Hopefully they will get back to you. At least now they are aware of the issue, and can work on a fix.
Click to expand...
The contact person will contact MSI's head office to report the problem. He also has this problem.

At least MSI is aware of this problem.
 
The representative responded.
MSI headquarters will contact Intel about this VRR issue!
We hope Intel will provide a solution!
 
I honestly don't know what's going on with VRR on this device now: after some driver updates now both in Windows and in Intel Graphics software I have the proper 48-120 Hz VRR range displayed, BUT I experience severe screen tearing in many games, and at every framerate I have tried from 50 to around 70 fps. Again VRR is on, yet I have screen tearing, most severe in Prey 2017 and SWAT 4, but to some degree in almost every game I tried I can notice it. I actually don't think VRR is functional.
 
With VRR on at around 60 FPS the refresh rate is set incorrectly to higher values and randomly jumps around, VRR is definitely broken at the threshold of LFC

I am genuinely surprised the device exists for so long with this basic bug still not getting fixed


I guess Intel driver is maybe stretching the LFC range too much to avoid flicker, but at around 60 it's completely broken and causes mad stutter for any game you try to lock at 60.
 
Just an update, the way I resolved screen tearing was to enable v-sync globally in the Intel Graphics Software, VRR enabled and also raised my game fps cap to 90 frames per second. I have zero screen tearing now, but I had to raise the fps cap as mentioned, as due to v-sync being on the additional input lag at 60fps was bothering me.
 
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