Dragon center app doesn't work anymore ?

folclor15fd02ea

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Joined
Apr 3, 2022
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6
Hello,

Since this morning i have a problems with the MSI Dragon center app, after an update the "MSI Device" "Scenario" "Gaming Mode" buttons in top right are gone and on the left too, (Where are the green rectangles on my pictures) so I can no longer control my equipment except true color and mystic light.. I try to uninstall/reinstall but nothing.. Please if you can help me thank you in advance
I attach 2 pictures (First my Dragon Center and second a screen of Dragon Center on msi.com)
Dragon center de merde.pngDragon center de merde 2.png
 

folclor15fd02ea

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Apr 3, 2022
Messages
6
Yes I know but on MSI Center I have just install the app "User Scenerio" and when i clicked on open, nothing is happening and this redirects me to the support tab..
(A little video of what it does to me) https://streamable.com/f4qe19
 
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Alan J T

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Yes I know but on MSI Center I have just install the app "User Scenerio" and when i clicked on open, nothing is happening and this redirects me to the support tab..
(A little video of what it does to me) https://streamable.com/f4qe19
Could be it need intel software installed to work correctly I am running AMD and do have the Ryzen master install that does same as Intel Extreme Tuning Utility but for AMD

There is a Manual if your up to a bit of Light reading o_O :bonk: Coff🤭Coff🤭
MSI CENTER User Manual
 

folclor15fd02ea

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Apr 3, 2022
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I know this, I have Intel Extreme Tuning Utility installed, all was working correctly a few days ago, MSI Center didn't work anymore so I uninstalled it and installed Dragon center to see, but nothing worked
 

teletubby_po

To infinity and beyond.
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are you installing the latest version of MSI Center? and do you have the issue with light mode?
uninstall MSI application with this tool first, then re-install MSI center 1.0.41.0 and don't switch to dark mode.
MSI Center 1.0.41.0

If the issue persists you could also share your log here
The tool is for collecting MSI Center/Dragon Center/Creator Center log file for troubleshoot.
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip
 
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folclor15fd02ea

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Joined
Apr 3, 2022
Messages
6
are you installing the latest version of MSI Center? and do you have the issue with light mode?
uninstall MSI application with this tool first, then re-install MSI center 1.0.41.0 and don't switch to dark mode.

MSI Center 1.0.41.0

If the issue persists you could also share your log here
Yes I installed the latest version of this [***CENSORED***].. I tried you'r solution with the Msi removal tools and that doesn't work too.. so I give you my logs
 
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