Dragon Center/Mystic Light turns off RGBs when monitor goes to sleep

[mynameis_scott]

I have all RGBs (MPG Skira 500X case/Tomahawk Z490 motherboard/MAG CoreLiquid 360R AIO cooler/Corsair Vengeance RGB Pro RAM) connected through Mystic Light and they turn off when the monitor goes to sleep. Is this normal? I would've thought they'd only turn off if the actual PC goes to sleep..

RGBs turning off

 

[shabbir]

Hi,

I get exactly the same on an MSI B550m Mortar - however, on my two MSI X570 ACE boards I don't have this problem.

It happened after an update to Dragon Center - prior to that didn't have any problem. I expect it'll be remedied in a future update of Dragon Center. (fingers firmly crossed).

 

[mynameis_scott]

Thank you. I was thinking that something could possibly be connected wrong. I also just worked out that if I use the dedicated button on my case to switch between led colours that way they'll stay on when my monitor goes to sleep.

 

[jeanphil14f102d3]

I got the same issue with my graphic card (msi gaming trio 3070), I would like to keep the led strip on but it won't. I'm also using a msi b550 motherboard. I had no issue when this card was on my previous build (asus intel motherboard, same gpu).

 

[IGreekMythI]

I also am experiencing this issue and am upset there is no solution currently.
It should only turn off when the pc goes to sleep but it is not!

At the very least at least enable a toggle for the settings or implement some control over sleep actions in dragon center...MSI.
The worst part is after monitor goes to sleep it turns off all rgb for not only the case rgb. So, I have to force close all lighting services and restart them to be able to control again since all RGB gets turned to the off state with no override.

MSI can we get an update on this issue or if it’s being addressed in future versions of dragon center.

MOBO: B550 Gaming Edge WiFi

 

[artur.aragao@outlook.com.br]

Funny!

I thought that this was not a problem and that it was a shutdown feature through the S5 state that exists in the most current mainboards.
Could MSI confirm whether it is a problem or not? Because I really enjoyed this feature.
If it is a feature, could they create control options for the desired state of the majority and this new state? As I said, I liked it a lot.

 

[thomas.eidsberge151c02d6]

I also had this problem. Leds turned off with the screen. MAG B550M MORTAR. Also started to happen after an MSI dragon center update i believe.
Finally figured out a solution. Turned off all MSI startup programs (in CCleaner, Tools->Startup->Windows Services). Then deactivted and stopped all the MSI tasks under the windows task scheduler (win+r -> taskschd.msc). There is probably one or two spesific ones for just the LEDS, but i just turned off everything MSI related and now the leds stays on even with the screen off

Edit: while it worked fine for 4 days (pc is almost always on, day and night all year), the leds turned off again.. need to look more into it

 

[IGreekMythI]

Does that interfere with gaming mode or any dragon center performance modes like balanced vs silent when playing games, for example?

 

[yannickbellon9155602e3]

Since the update on Dragon Center i did yesterday it causes huge lag in game for me, i needed to run Dragon Center as admin to make the SDK work.
Then it downloaded a AMD file on my PC but i havent anything AMD.. Running Intel and RTX 3070 SUPRIM X..
After trying to reinstal Dragon it went worse... No more Mystic Light in the menu and bios pop ups from a missing AMD component that instantly vanishes and pops back up... This causes huge Shutter lag when im playing games and my RGB MOBO/SCREENS/GPU goes Rainbow by default.. This software i sooooo U-S-E-L-E-S-S and disgusting. Why they dont make a clean simple WORKING interface...

 

[jeanphil14f102d3]

apparently I found a workaround, I connected my PC to my TV yesterday via HDMI. Now the msi AIO and msi graphic card lights stay on when my PC monitor goes to sleep.
Edit : this was apparently caused by my logitech k400+ usb dongle .. don't ask me why ...