Dynamic Dashboard III Issue - X870E Godlike

[NAnhKhoa.P156a02db]

Hi,
I have a problem with Dynamic Dashboard III on X870E Godlike.
Dashboard have a problem with show information such as temp, dynamic image, ... LCD flickers when show information temp.
If you have any way to fix it, please help me.
Thank you so much.
Best regard.

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[ryan.shwayde157e02db]

@Pangolin unfortunately the EZ Bridge does not remain connected for long enough to update the Firmware and Data.

My EZ Bridge is now completely dead.

 

[doxuanminh19912c902b0]

Hi everyone, I find the solution for this problem, even EZ Bridge is dead
Firstly, Remove power cable of PC
Secondly, Unplug EZ Bridge out of mainboard and EZ cable of EZ control HUB
Thirdly, Wait for 1 hour
Fourthly, Plug EZ Bridge on mainboard and power cable of PC, but don't plug EZ cable of EZ control HUB
Fifthly, you will see EZ Bridge works again!
Sixthly, you download X870E GODLIKE Dashboard here: https://forum-en.msi.com/index.php?...d-iii-issue-x870e-godlike.406552/post-2301082, extract and run Update FW then run Update Data
Done!

 

[ryan.shwayde157e02db]

Hi everyone, I find the solution for this problem, even EZ Bridge is dead
Firstly, Remove power cable of PC
Secondly, Unplug EZ Bridge out of mainboard and EZ cable of EZ control HUB
Thirdly, Wait for 1 hour
Fourthly, Plug EZ Bridge on mainboard and power cable of PC, but don't plug EZ cable of EZ control HUB
Fifthly, you will see EZ Bridge works again!
Sixthly, you download X870E GODLIKE Dashboard here: https://forum-en.msi.com/index.php?...d-iii-issue-x870e-godlike.406552/post-2301082, extract and run Update FW then run Update Data
Done!

This is working for me for now. Thanks for digging in and finding a potential solution.

 

[bigweame15ce02e8]

@Pangolin unfortunately the EZ Bridge does not remain connected for long enough to update the Firmware and Data.

My EZ Bridge is now completely dead.

This is my situation too. Get the disconnect/reconnect noise in windows now and the backlight is the only thing that shows on the screen. Have tried disconnecting power and EZ Bridge for over an hour multiple times and this doesn't change the situation. The only thing I can do to use this PC now is to disconnect the ez-bridge after boot.

Let it sit without power and the EZ Bridge disconnected over night and it still doesn't work. I am returning this and am extremely disappointed.

 

[tommy81120]

Hello, I just got my godlike, (arrived yesterday at my place) and my firmware seems to be already updated?

We agree that I don't need to do this update?

I am worried about this situation given the price of this beautiful motherboard

 

[NAnhKhoa.P156a02db]

Hello, I just got my godlike, (arrived yesterday at my place) and my firmware seems to be already updated?

We agree that I don't need to do this update?

I am worried about this situation given the price of this beautiful motherboard


View attachment 196165

With my experience after swap brandnew EZ Bridge from another MB, the issue happen again after 3-4 day. I update FW and Data, everything nomal. I'm still following it.

 

[tommy81120]

With my experience after swap brandnew EZ Bridge from another MB, the issue happen again after 3-4 day. I update FW and Data, everything nomal. I'm still following it.

From what we know so far, is the problem hardware or software?

my ez bridge seems to be working normally for the moment, but I encounter a problem, sometimes when starting the pc and arriving on windows, it does not load the parameters that I configured in msi center, it remains on its default parameters namely fan speed, cpu temperature, mos temperature, pump sys, and cpu voltage.

Sometimes yes, sometimes no, on the other hand I just have to go to msi center, press apply and it reloads what I want immediately.
I have not found a fix for the moment, if anyone has a solution, do not hesitate to share it

 

[NAnhKhoa.P156a02db]

From what we know so far, is the problem hardware or software?

my ez bridge seems to be working normally for the moment, but I encounter a problem, sometimes when starting the pc and arriving on windows, it does not load the parameters that I configured in msi center, it remains on its default parameters namely fan speed, cpu temperature, mos temperature, pump sys, and cpu voltage.

Sometimes yes, sometimes no, on the other hand I just have to go to msi center, press apply and it reloads what I want immediately.
I have not found a fix for the moment, if anyone has a solution, do not hesitate to share it

I think you should update FW and Data before the problem becomes more serious such as the screen flicker; disconnect/reconnect EZ Bridge; or display a lot of information at the same time, ...
Like I said, when I have the sign of the problem is display a lot of information at the same time, I updated FW and Data, everything become normal and I'm still following it.

 

[tommy81120]

I think you should update FW and Data before the problem becomes more serious such as the screen flicker; disconnect/reconnect EZ Bridge; or display a lot of information at the same time, ...
Like I said, when I have the sign of the problem is display a lot of information at the same time, I updated FW and Data, everything become normal and I'm still following it.

look at my last image, my fw and data are already up to date.

 

[NAnhKhoa.P156a02db]

look at my last image, my fw and data are already up to date.

Me too, the new EZ Bridge has latest FW and Data, and like a said before.

 

[b_elsinghors158e02de]

Unfortunately I have the same problem as of today. Untill 30 minutes ago everything was working fine, but after a reboot I started hearing disconnect/connect sounds in windows 11. I looked in device manager to find out what device was causing the problem. The only thing I noticed there was the device list reloading when I heard the disconnect sound. Soon after I found out my dynamic display is not showing any information.

I expected more stability from a €1400 mainboard. My Aorus X570 am4 board lasted way longer than this.

Hopefully there will be a solution soon

 

[doxuanminh19912c902b0]

Unfortunately I have the same problem as of today. Untill 30 minutes ago everything was working fine, but after a reboot I started hearing disconnect/connect sounds in windows 11. I looked in device manager to find out what device was causing the problem. The only thing I noticed there was the device list reloading when I heard the disconnect sound. Soon after I found out my dynamic display is not showing any information.

I expected more stability from a €1400 mainboard. My Aorus X570 am4 board lasted way longer than this.

Hopefully there will be a solution soon

Here solution Post in thread 'Dynamic Dashboard III Issue - X870E Godlike' https://forum-en.msi.com/index.php?...d-iii-issue-x870e-godlike.406552/post-2301601

 

[b_elsinghors158e02de]

Here solution Post in thread 'Dynamic Dashboard III Issue - X870E Godlike' https://forum-en.msi.com/index.php?...d-iii-issue-x870e-godlike.406552/post-2301601

I followed the steps for the solution. The display is working again as long as I keep my fan hub disconnected. After connecting the fan hub the display went black again.
Once I got the display passed the loading screen and it could display system information, but after a reboot it got stuck on the loading screen again.
I went into the dynamic display settings in the MSI center to see if changing the display settings would change anything. I found out that some of the settings did display some lose numbers, but nothing consistent. I did manage to display the system time using the white font. But the it shows on top of the loading screen.

In the meantime I also ran the update tool to see what firmware and data version I'm on, it seems to be up to date already, but it is not preventing the display version unfortunately.

 

[doxuanminh19912c902b0]

I followed the steps for the solution. The display is working again as long as I keep my fan hub disconnected. After connecting the fan hub the display went black again.
Once I got the display passed the loading screen and it could display system information, but after a reboot it got stuck on the loading screen again.
I went into the dynamic display settings in the MSI center to see if changing the display settings would change anything. I found out that some of the settings did display some lose numbers, but nothing consistent. I did manage to display the system time using the white font. But the it shows on top of the loading screen.

In the meantime I also ran the update tool to see what firmware and data version I'm on, it seems to be up to date already, but it is not preventing the display version unfortunately.

try uninstall MSI dashboard software then uninstall MSI center first, then do following step again, also update firmware and data
maybe your MSI dashboard has some applied settings before update firmware

 

[b_elsinghors158e02de]

try uninstall MSI dashboard software then uninstall MSI center first, then do following step again, also update firmware and data
maybe your MSI dashboard has some applied settings before update as far as i know I only have MSI center installed, I have no MSI dashboard like Dragon center installed. Would it help to install that first to potentially solve the problem? Or just pro

 

[b_elsinghors158e02de]

As far as i know I only have MSI center installed, I have no MSI dashboard like Dragon center installed. Would it help to install that first to potentially solve the problem? Or just proceed with uninstall MSI center only?

 

[trickspublicemai15c502e9]

I have experienced this exact issue as well. I spoke with MSI support and they didn't suggest updating firmware but to RMA the mb. Since stumbling on this post I'm going to try the firmware update and I'll report back.

 

[trickspublicemai15c502e9]

I have experienced this exact issue as well. I spoke with MSI support and they didn't suggest updating firmware but to RMA the mb. Since stumbling on this post I'm going to try the firmware update and I'll report back.

Firmware was already up to date but I hit update anyway. No effect. On a side note it did not show any information for data and when I attempted to update data it failed.

 

[b_elsinghors158e02de]

Firmware was already up to date but I hit update anyway. No effect. On a side note it did not show any information for data and when I attempted to update data it

try uninstall MSI dashboard software then uninstall MSI center first, then do following step again, also update firmware and data
maybe your MSI dashboard has some applied settings before update firmware

I did uninstall MSI center. I didn't have a MSI dashboard installed. After uninstalling I rebooted the system and re-installed it using the usb stick included with the board.
After reinstalling MSI Center I was unable to reinstall the MSI Companion plugin, (I believe that is where I can customize the display settings. When I install the plugin it looks like it got installed, but when I click on it to open, It sends me to the live update page to scan for updates. When I click scan I end up at the MSI Center main page again and MSI Companion shows up under the 'installable items' section.

 

[doxuanminh19912c902b0]

I did uninstall MSI center. I didn't have a MSI dashboard installed. After uninstalling I rebooted the system and re-installed it using the usb stick included with the board.
After reinstalling MSI Center I was unable to reinstall the MSI Companion plugin, (I believe that is where I can customize the display settings. When I install the plugin it looks like it got installed, but when I click on it to open, It sends me to the live update page to scan for updates. When I click scan I end up at the MSI Center main page again and MSI Companion shows up under the 'installable items' section.

You should use MSI center download from windows store, i never use MSI center from usb