Dynamic Dashboard III Issue - X870E Godlike

NAnhKhoa.P156a02db

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Hi,
I have a problem with Dynamic Dashboard III on X870E Godlike.
Dashboard have a problem with show information such as temp, dynamic image, ... LCD flickers when show information temp.
If you have any way to fix it, please help me.
Thank you so much.
Best regard.

 
@Nichrome,

Have they at least identified if this is widespread or affecting only some customers? Have they isolated the root cause to hardware or software?
True i was asking myself the same thing I mean sure the Blog is 20 pages long but there is meaby what, 15-20 person in here?
Wondering if it's a bad batch or of all board are potentially affecter, this is important since if it's a batch, sure it's can rma and then get the new Ver then go with it. But otherwise i wouldn't want to get into à rma loop i might keep my am4 board and cpu as a backup lol
 
I have a theory on the root cause of the EZ Bridge issues. It looks like is is running this processor: https://www.nuvoton.com/export/resource-files/en-us--DS_N9H26_Series_EN_Rev1.28.pdf.

I think there's some kind of bug where the processor can incorrectly overwrite some of the storage where the program is kept. Once this happens, there's a runtime failure that can occur during early power on (blank screen) or mid power on (stuck on loading) or later (corrupted display).

I'm still a little fuzzy on why unplugging this for an hour gets it to reset, but I suspect there's some kind of state that persists when powered down, normally fed a trickle by the coin cell. When that trickle is removed, it will eventually lose all state, and come up for a clean power on, recopying the factory settings and program from some storage ROM. Its very similar to what "clear CMOS" does on a motherboard. Its not clear to me why it takes an hour instead of 30s (Typical time it takes for this behavior to happen to motherboard when coin cell is removed). But the MSI tech may have just been being conservative with the number.

Another theory on the failure mechanism is that the SDRAM memory gets corrupted from unstable power during normal usage. Sometimes a couple of bits get flipped, and if they are important ones (like a pointer, for instance) then they result in some random access to the storage device. I'm pretty sure that this microprocessor treats everything as memory mapped IO.

Anyhow, just some thoughts. Since the code is 100% custom, its probably hard to maintain and develop. If you lose one or two key developers, then it becomes really difficult to debug.
 
True i was asking myself the same thing I mean sure the Blog is 20 pages long but there is meaby what, 15-20 person in here?
Wondering if it's a bad batch or of all board are potentially affecter, this is important since if it's a batch, sure it's can rma and then get the new Ver then go with it. But otherwise i wouldn't want to get into à rma loop i might keep my am4 board and cpu as a backup lol
I'm debating whether I should send my EZ Bridge back to MSI at all. On the one hand, the board is clearly damaged, and the engineering team should really get a chance to redesign so it doesn't happen again. On the other hand, I don't really want to live without the EZ bridge for a couple of weeks. I've got mine working again, and I am fully utilizing the EZ CONTROL HUB for a number of fans and ARGB lighting.
 
I'm debating whether I should send my EZ Bridge back to MSI at all. On the one hand, the board is clearly damaged, and the engineering team should really get a chance to redesign so it doesn't happen again. On the other hand, I don't really want to live without the EZ bridge for a couple of weeks. I've got mine working again, and I am fully utilizing the EZ CONTROL HUB for a number of fans and ARGB lighting.
It'd be nice if there was an advanced RMA Process, where they ship it out first if there's proof of purchase and problem, then you ship the damaged bridge back once you have the new one.
 
OK, I'm officially spending too much time reverse engineering this thing... I did some analysis of the two FW packages and found what appeared to be boot strap code, and a full FAT filesystem. The bootstrap stuff is straight out of github here: https://github.com/OpenNuvoton/NuMaker_NuWicam_RDK/tree/master/sources/kernel/arch/arm
There's some stuff about GNAND buried in there. The FAT image lives on the GNAND.
There's a bunch of application examples on Nuvoton's site here: https://www.nuvoton.com/products/microprocessors/arm9-mpus/-n9h-series/n9h26k63n/?tab=3
Its interesting to see that the examples usually interface with a 480x800 display--the same that is present on the EZ Bridge.
In fact, it looks like those application examples could be used unchanged with just a little bit of MSI code built on top. I suspect this is the case. The EZ Bridge doesn't do much other than poll some registers and display stuff.
Looking at who wrote what, I think the problem isn't the SW at all--its the Nuvoton HW. I'm guessing that the onboard DRAM doesn't fully survive the motherboard environment. But who knows. But the upshot is that MSI may be making Nuvoton write patches to cover MSI specific patches. The reason we have silence from MSI may be that Nuvoton is doing all or most of the FW work to fix these fatal issues. MSI may not even understand exactly what's going on.

Final Theory: Memory corruption of onboard RAM due to unstable power supplied to the Nuvoton processor
 
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OK, I'm officially spending too much time reverse engineering this thing... I did some analysis of the two FW packages and found what appeared to be boot strap code, and a full FAT filesystem. The bootstrap stuff is straight out of github here: https://github.com/OpenNuvoton/NuMaker_NuWicam_RDK/tree/master/sources/kernel/arch/arm
There's some stuff about GNAND buried in there. The FAT image lives on the GNAND.
There's a bunch of application examples on Nuvoton's site here: https://www.nuvoton.com/products/microprocessors/arm9-mpus/-n9h-series/n9h26k63n/?tab=3
Its interesting to see that the examples usually interface with a 480x800 display--the same that is present on the EZ Bridge.
In fact, it looks like those application examples could be used unchanged with just a little bit of MSI code built on top. I suspect this is the case. The EZ Bridge doesn't do much other than poll some registers and display stuff.
Looking at who wrote what, I think the problem isn't the SW at all--its the Nuvoton HW. I'm guessing that the onboard DRAM doesn't fully survive the motherboard environment. But who knows. But the upshot is that MSI may be making Nuvoton write patches to cover MSI specific patches. The reason we have silence from MSI may be that Nuvoton is doing all or most of the FW work to fix these fatal issues. MSI may not even understand exactly what's going on.

Final Theory: Memory corruption of onboard RAM due to unstable power supplied to the Nuvoton processor
What I find weird is the the Intel version of the board seems unaffected or at least I have looked online and coildnt see much, should however have basically the same hardware minus different programming for the chipset
 
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@havokg156802d9 @ti155302d7

I really appreciate both of you trying to help me find alternatives to get a Taichi.

I'll be transparent about it. My annual income is $11,869.20 USD. My entire build is about $3,500. I paid about another $800 for an adjustable standing desk. I think you can see how much debt I've taken on—roughly 36% of my total annual income. Some of it was upfront and so I'm in the negative for a couple of months, but I've learned to maximize the beginning of month credit card payoffs to carry a negative balance for a bit while avoiding interest. You can see now why this entire fiasco has me on an emotional roller coaster. The Godlike itself is 10% of my income.

I know that I probably shouldn't be spending this much on a build, but I budget my entire year ahead of time and I have no other financial responsibilities in my life besides basic utilities; not even a car. No other humans nor animals to support. I should have about $1,500 extra in my budget by December, and all of the financing paid off before interest hits.

The reason I bring this up is because buying from Newegg is my only real option. The Newegg store card is what I use to get no interest financing. The threshold to get 12 months is $500. I cannot afford to buy multiple items just under the $500 threshold and expect to pay them off in 6 months while maintaining basic monthly expenses. Since the Taichi is $450, I need to buy both that and the Taichi QVL RAM at the same time to qualify for the 12 months. The RAM has only been on backorder once, so it's the Taichi I'm waiting on.

I turn 40 in April and have considerable health problems. I don't how how many years I have left so I wanted to treat myself. I only build once every 8-10 years and I don't know—none of us do—how many builds I will get to do again, if any. My previous board died on me during the recent holiday sales after 9.5 years of service. I also wanted to build a powerful computer because I've put a lot of effort in the past few years teaching myself coding, 3D modeling, and animation so that I can create the game I've always wanted to see exist.

I don't have much room to financially maneuver with all of this, but I try to overshoot my monthly expenses, so there's some if need be. I'd need to return the Godlike, the Godlike QVL T-Force RAM, and the second Gen 5 M.2. At least, with the M.2 return and the Godlike/Taichi price difference, I'd save $1,000. :cool:

I'd rather have had my original dream build, but retaining the Godlike after this mess feels like a massive gamble on such a significant portion of my income. It also appears to come with a lot of stress baggage. No communication directly from MSI. No certainty of a stable future with the board. I can't justify the mental and financial strain of retaining the Godlike.

I don't know if sharing my personal experience is appropriate for the thread, but I figure that it's relevant insofar as we aren't just customers buying a product. I'm sure others have their reasons for buying such an expensive motherboard. Plus, I'm fully invested in this thread at this point lol. All 56 of my posts are within.
 
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What I find weird is the the Intel version of the board seems unafecte or at least i have locked online and coildnt see much, should however have basically the same hardware minus different programming for the chipset
This is why I think its unstable voltage causing the DRAM to corrupt. That would be dependent on the board, as well as the CPU and chipset.
 
This is why I think its unstable voltage causing the DRAM to corrupt. That would be dependent on the board, as well as the CPU and chipset.
@havokg156802d9 @ti155302d7

I really appreciate both of you trying to help me find alternatives to get a Taichi.

I'll be transparent about it. My annual income is $11,869.20 USD. My entire build is about $3,500. I paid about another $800 for an adjustable standing desk. I think you can see how much debt I've taken on—roughly 36% of my total annual income. Some of it was upfront and so I'm in the negative for a couple of months, but I've learned to maximize the beginning of month credit card payoffs to carry a negative balance for a bit while avoiding interest. You can see now why this entire fiasco has me on an emotional roller coaster. The Godlike itself is 10% of my income.

I know that I probably shouldn't be spending this much on a build, but I budget my entire year ahead of time and I have no other financial responsibilities in my life besides basic utilities; not even a car. No other humans nor animals to support. I should have about $1,500 extra in my budget by December, and all of the financing paid off before interest hits.

The reason I bring this up is because buying from Newegg is my only real option. The Newegg store card is what I use to get no interest financing. The threshold to get 12 months is $500. I cannot afford to buy multiple items just under the $500 threshold and expect to pay them off in 6 months while maintaining basic monthly expenses. Since the Taichi is $450, I need to buy both that and the Taichi QVL RAM at the same time to qualify for the 12 months. The RAM has only been on backorder once, so it's the Taichi I'm waiting on.

I turn 40 in April and have considerable health problems. I don't how how many years I have left so I wanted to treat myself. I only build once every 8-10 years and I don't know—none of us do—how many builds I will get to do again, if any. My previous board died on me during the recent holiday sales after 9.5 years of service. I also wanted to build a powerful computer because I've put a lot of effort in the past few years teaching myself coding, 3D modeling, and animation so that I can create the game I've always wanted to see exist.

I don't have much room to financially maneuver with all of this, but I try to overshoot my monthly expenses, so there's some if need be. I'd need to return the Godlike, the Godlike QVL T-Force RAM, and the second Gen 5 M.2. At least with the M.2 return and the Godlike/Taichi price difference, I'd save $1,000. :cool:

I'd rather have had my original dream build, but retaining the Godlike after this mess feels like a massive gamble on such a significant portion of my income. It also appears to come with a lot of stress baggage. No communication directly from MSI. No certainty of a stable future with the board. I can't justify the mental and financial strain of retaining the Godlike.

I don't know if sharing my personal experience is appropriate for the thread, but I figure that it's relevant insofar as we aren't just customers buying a product. I'm sure others have their reasons for buying such an expensive motherboard. Plus, I'm fully invested in this thread at this point lol. All 56 of my posts are within.
Without Judging your situation, and without knowing the reason for the Godlike, I mean it can be for looks to be honnest the board is beautiful and thats the main reason I bought it.
However if it puts you in a tight spot, I'd meaby recommend the B850 Ai TOP, that board is crazy cheap for what it offers, expect it to be out of stock once it release, Dual 10G LAN, 7 layer PCB, etc etc. at like 330USD. Now that being said the best board will be one that have the features you need or want and that makes you feel good.

You most likely wouldnt have to return your ram if you like it, at 6800Mhz you should have no trouble running that on any board. Anything over 8000Mhz we could see some issues.
If you want to stay in the High-End Segment the ROG Crosshair is also a very nice MB.

Also I personally wouldnt spend on PCIE5 NVME at the moment because the price is quite atrocious and well Unless you do a lot of work/rendering you won't really notice the uplift.

Flipping Board to the Rog and changing the PCIE5 Nvme for a PCIE4 would give you quite a few hundred back and perfo wise would be the same.

Whatever you choose to do, I'm sure you will take the good choice for you.
I didnt see the Taichi on Newegg which is weird, I'm in Canada and local Computer store have em in stock atm
 
True i was asking myself the same thing I mean sure the Blog is 20 pages long but there is meaby what, 15-20 person in here?
Wondering if it's a bad batch or of all board are potentially affecter, this is important since if it's a batch, sure it's can rma and then get the new Ver then go with it. But otherwise i wouldn't want to get into à rma loop i might keep my am4 board and cpu as a backup lol
There's a bunch of people on Reddit with the same issue, and I know of at least 2 people on the Overclockers UK forums that straight up returned them as soon as they had issues with it.

I'm pretty sure I'll figure out how to hold on as much as possible until the ROG Crosshair X870e Extreme comes out and see what happens then. (Unless something goes catastrophically wrong).
But I can just drop back to my old build since I haven't offloaded it yet.
 
Without Judging your situation, and without knowing the reason for the Godlike, I mean it can be for looks to be honnest the board is beautiful and thats the main reason I bought it.
However if it puts you in a tight spot, I'd meaby recommend the B850 Ai TOP, that board is crazy cheap for what it offers, expect it to be out of stock once it release, Dual 10G LAN, 7 layer PCB, etc etc. at like 330USD. Now that being said the best board will be one that have the features you need or want and that makes you feel good.

You most likely wouldnt have to return your ram if you like it, at 6800Mhz you should have no trouble running that on any board. Anything over 8000Mhz we could see some issues.
If you want to stay in the High-End Segment the ROG Crosshair is also a very nice MB.

Also I personally wouldnt spend on PCIE5 NVME at the moment because the price is quite atrocious and well Unless you do a lot of work/rendering you won't really notice the uplift.

Flipping Board to the Rog and changing the PCIE5 Nvme for a PCIE4 would give you quite a few hundred back and perfo wise would be the same.

Whatever you choose to do, I'm sure you will take the good choice for you.
I didnt see the Taichi on Newegg which is weird, I'm in Canada and local Computer store have em in stock atm
Yeah. I wanted the build to be outrageous, because I knew I could budget for it. I'm building primarily for greed, not need or reason. But the situation with the Godlike goes beyond any of those. The budget part was primarily to explain why I need the 12 month financing.

Sometimes the Newegg filters will eliminate it. Like, if you have sold by Newegg and in stock or, even if you have just Sold by Newegg and they are only listing the 3rd party ones as existing. I've had this issue myself when looking for things I know are on their site. There's a lot of wacky ways to get unsatisfactory results.

Taichi:
I have no intention of buying an ASUS product either. I'll keep some of your suggestions in mind, especially if I need to get an immediate temporary board for $100, like the B850 Ai TOP you mentioned.

I went with X870E because of bigger number better logic. More number, more good. Plus the other personal reasons I listed.

In regards to RAM QVL: https://gamersnexus.net/guides/3508-ryzen-3000-memory-benchmark-best-ram-fclk-uclock-mclock
Motherboards are responsible for most of the timings auto configured on memory kits, even when using XMP, as XMP can only store so much data per kit. The rest, including unsurfaced timings that the user never sees, are done during memory training by the motherboard. Motherboard manufacturers maintain a QVL (Qualified Vendor List) of kits tested and approved on each board, and we strongly encourage system builders to check these lists rather than just buying a random kit of memory. Motherboard makers will even tune timings for some kits, so there’s potentially a lot of performance lost by using mismatched boards and memory.
 
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I'm having the same issue with the board display all. And one time the board display stayed on after computer was shut off. Weird Im going to attempt on using there tool and reverting back to a previous Bios. In the Picture notice the numbers in the triangle they are contently popping in and out.
 

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I'm having the same issue with the board display all. And one time the board display stayed on after computer was shut off. Weird Im going to attempt on using there tool and reverting back to a previous Bios. In the Picture notice the numbers in the triangle they are contently popping in and out.
I'd try keeping on your current or the latest bios, but trying the tool first before anything else. That's the corrupted display a lot of us have experienced.

Just updating FW and Data using the Newest tool should fix it, at least temporarily. Not sure if it's fixed for good as the latest firmware just came out. Make sure to follow the instructions in the given PDF given on the official firmware site.
 
Just FYI I'll move this to gaming motherboards section, it gets more views than AMD "non gaming" area.

Please also let us know if the new FW helps in any way.
Sure, Thanks for helping out.

I won't really know if the new firmware release helped me out for the longer term until about a week or so as the new firmware for the dashboard came out on 2025-01-16 and that's also when I updated.

I'll get a little more confident after 2025-01-25 after more than 1 week has gone by. The issue seems to re-occur for most people after a week or more based on the past.
The only thing that's more certain is with past firmware, once you Updated Data for some people if the issue happened again, it'd be a temp fix for a week or so before the corruption/issues began again.

Curious to see if this newest release helps.
 
Just FYI I'll move this to gaming motherboards section, it gets more views than AMD "non gaming" area.

Please also let us know if the new FW helps in any way.
I wish that were the case, but I'm finding it impossible to update TO the current firmware, it just won't stay connected long enough to update. Currently on A24102902, when I run the MSI Update tool it starts, then fails and if you leave the tool running you can see the Dynamic Display dropping in an out. Attached report from CPU-Z
 

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I wish that were the case, but I'm finding it impossible to update TO the current firmware, it just won't stay connected long enough to update. Currently on A24102902, when I run the MSI Update tool it starts, then fails and if you leave the tool running you can see the Dynamic Display dropping in an out.
A couple people earlier who were experiencing the disconnect issues reported they had to retry it over and over it until it worked, I think one person said they tried for near an hour before success :(
 
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