Dynamic Dashboard III Issue - X870E Godlike

N

NAnhKhoa.P156a02db

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Nov 29, 2024
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Hi,
I have a problem with Dynamic Dashboard III on X870E Godlike.
Dashboard have a problem with show information such as temp, dynamic image, ... LCD flickers when show information temp.
If you have any way to fix it, please help me.
Thank you so much.
Best regard.

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Solution
Nichrome
I am receiving messages that the bridge is mostly stable with the version from 16th Jan. So first of all, please make sure you update the firmware as well as BIOS and MSI Center.
www.msi.com

MEG X870E GODLIKE | Gaming Motherboards｜Best Motherboard for AI PC｜MSI

The MEG X870E GODLIKE AMD AM5 gaming motherboard features cutting-edge connectivity, including Wi-Fi 7, 10G LAN, high-speed USB and DDR5, PCIe 5.0, and M.2 Gen5. It’s the ultimate gaming motherboard for AI-powered PCs and future upgrades.
www.msi.com www.msi.com

This is /not/ a complete solution, unfortunately. Consider this a "bookmark" so you don't need to go through ~80 pages of comments.
We're pushing our contacts to get this moving forward too, but our abilities are limited.
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I think the reason we aren't seeing people report issues with the z890 Godlike is because the Intel chips have been so bad hardly anyone bought it. When the 9800X3D is less expensive, has better gaming performance, and is more efficient in every aspect, even the most loyal Intel user would have to consider team red.

This is coming from someone who hasn't had an AMD processor since the Athlon and had nothing but problems with 13th and 14th gen Intel.
 
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m153502d5 said:
What country are you from?

Do they offer display swap outs instead of the entire board in Europe and/or Germany?
Click to expand...
From the email they sent me "3. Send only the item that needs service." I called them and confirmed that I only need to send the display. If you're unsure I suggest you do the same.
 
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So I’ve been scratching my head deciding if I should take it upon myself to install this board.

Considering that this is the only thread about this problem (I’ve checked the German MSI forums, there doesn’t seem to be a French one ) and only a couple people on Reddit, the failure rate must be fairly low.

Despite being a premium board with lower sales volume, in deducing that MSI, being a multinational million dollar company must make at least 500 motherboards a batch? Or maybe less considering it is a halo product that just serves to improve their reputation, I don’t know.

Anyway, let’s assume of those 500 maybe 200 have been already sold and are actually installed and running long enough to run into this problem.

of those 200 we have a vocal minority in this thread with maybe what , 10 or 20 unique people ?

That would allow us to deduce the failure rate for this board is about 10%.

Does that sound reasonable ?


Edit: maybe double it if we assume only half bother to come here to post and the other just RMA or refund immediately
 
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m153502d5 said:
So I’ve been scratching my head deciding if I should take it upon myself to install this board.

Considering that this is the only thread about this problem (I’ve checked the German MSI forums, there doesn’t seem to be a French one ) and only a couple people on Reddit, the failure rate must be fairly low.

Despite being a premium board with lower sales volume, in deducing that MSI, being a multinational million dollar company must make at least 500 motherboards a batch? Or maybe less considering it is a halo product that just serves to improve their reputation, I don’t know.

Anyway, let’s assume of those 500 maybe 200 have been already sold and are actually installed and running long enough to run into this problem.

of those 200 we have a vocal minority in this thread with maybe what , 10 or 20 unique people ?

That would allow us to deduce the failure rate for this board is about 10%.

Does that sound reasonable ?
Click to expand...
Unreasonable. You are just throwing numbers around
 
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ebednar1159602dd said:
Unreasonable. You are just throwing numbers around
Click to expand...
Well sure but with the limited data we have this is the closest you can get to deducing the failure rate, right ?

I’m not saying I am accurate. But this is the best we can make given the circumstances. Unless someone else can add some input.
Just telling me I am throwing numbers doesn’t help me improve that. Can you be more concrete in your criticism please
 
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m153502d5 said:
Well sure but with the limited data we have this is the closest you can get to deducing the failure rate, right ?

I’m not saying I am accurate. But this is the best we can make given the circumstances. Unless someone else can add some input
Click to expand...
But I don’t think it’s the best we can make. What are your credentials or what data are you using to make this assumption? Again you’re throwing number around. There is a high degree of negative feedback on this motherboard across merchant sites and forums. Allow me to throw a number out there…failure rate is much higher than 10%

Moreover, if the issue returns to customers who receive new boards through RMA then the assumption is if it’s a hardware defect or design then it hasn’t been corrected.

Or maybe this is just bad software interfacing with the display or low level firmware issues.

But we don’t know ANYTHING because MSI isn’t saying ANYTHING likely because they don’t have a clue and could give F all about us.
 
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ebednar1159602dd said:
But I don’t think it’s the best we can make. What are your credentials or what data are you using to make this assumption? Again you’re throwing number around. There is a high degree of negative feedback on this motherboard across merchant sites and forums. Allow me to throw a number out there…failure rate is much higher than 10%
Click to expand...
Yeah I doubled it in my edit of the post just now.

Where is the feedback on merchant sites and forums ? I haven’t found any. Can you link them ?

Also you could wager that the people that take the time to provide feedback on merchant sites are some of the same that are in this thread. So that overlap certainly rules out some.
 
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m153502d5 said:
Yeah I doubled it in my edit of the post just now.

Where is the feedback on merchant sites and forums ? I haven’t found any. Can you link them ?

Also you could wager that the people that take the time to provide feedback on merchant sites are some of the same that are in this thread. So that overlap certainly rules out some.
Click to expand...
Google the following and go to town:
“MSI x870e godlike issues”

To me it’s more likely this issue affects every single board out there unless:
-MSI is manufacturing these boards in different factories and it’s relegated to a particular one
-The guts of the dynamic dashboard are also made in different factories and or MSI had multiple suppliers for them
-There is a variance between select components again only really possible if multiple manufacturing locations or a limited supply constraint at time of batch manufacturing

Like you, I am just spit balling because we truly don’t know anything. That’s what pisses me off. No communication.
 
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m153502d5 said:
So I’ve been scratching my head deciding if I should take it upon myself to install this board.

Considering that this is the only thread about this problem (I’ve checked the German MSI forums, there doesn’t seem to be a French one ) and only a couple people on Reddit, the failure rate must be fairly low.

Despite being a premium board with lower sales volume, in deducing that MSI, being a multinational million dollar company must make at least 500 motherboards a batch? Or maybe less considering it is a halo product that just serves to improve their reputation, I don’t know.

Anyway, let’s assume of those 500 maybe 200 have been already sold and are actually installed and running long enough to run into this problem.

of those 200 we have a vocal minority in this thread with maybe what , 10 or 20 unique people ?

That would allow us to deduce the failure rate for this board is about 10%.

Does that sound reasonable ?


Edit: maybe double it if we assume only half bother to come here to post and the other just RMA or refund immediately
Click to expand...
i would not agree with that considering i sourced 2 of these boards from 2 totally different retailers, one from newegg and one from MSI US directly and both had this problem? not only that but there have been others that have RMA'd their boards and their replacements had this issue. I think its more likely we have a large number of users that are not savvy enough to know there is an issue or to even notice there is an issue. and then how many of them have been purchased but not actually installed in a build and are just waiting while people obtain the rest of their parts for a build. i would expect that if the number of parts effected being low we wouldn't be seeing replacements and rma boards suffering the same issue
 
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m153502d5 said:
Yeah I doubled it in my edit of the post just now.

Where is the feedback on merchant sites and forums ? I haven’t found any. Can you link them ?

Also you could wager that the people that take the time to provide feedback on merchant sites are some of the same that are in this thread. So that overlap certainly rules out some.
Click to expand...
www.overclock.net

MSI X870E/X870 MEG/MPG/MAG Overclocking & Discussion...

MEG X870E GODLIKE Supports AMD Ryzen™ 9000 / 8000 / 7000 Series Desktop Processors Supports DDR5 Memory, Dual Channel DDR5 8400+MT/s (OC) Dynamic Dashboard III: A 3.99-inch LCD for real-time hardware monitoring, troubleshooting, BIOS updates, and personalized display options...
www.overclock.net www.overclock.net

Click on one egg to start. a couple mention it in two egg reviews too

1737822112649.png
 
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I checked out the Newegg but that isn’t many people and could overlap.
I didn’t see the overlcockers thread. Thanks. I’ll check that out now.

Ugh. This is such a hard decision for me. The godlike is sitting on my desk waiting for me to decide.

I’m thinking of getting the x670e godlike instead. Anything bad to say about that board?
 
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m153502d5 said:
I checked out the Newegg but that isn’t many people and could overlap.
I didn’t see the overlcockers thread. Thanks. I’ll check that out now.

Ugh. This is such a hard decision for me. The godlike is sitting on my desk waiting for me to decide.

I’m thinking of getting the x670e godlike instead. Anything bad to say about that board?
Click to expand...
I understand your conflict. It's such a nice board other than the dashboard issues. I'm conflicted returning mine or not.

I'm 6 days away from my return period on newegg.
I updated to the latest available firmware for the dashboard/display on the 16th which puts me now 10 days with no issues since updating the new firmware.
No display corruption, no screen going black, no USB Disconnect spam since the FW update. Note: never had the USB disconnect issue. I only experienced the data corruption and screen going black for days in the past.

Good luck whatever your decision is. Why not update to the latest FW and Data + BIOS, use it for a few weeks before your return period is up and see if you get the issue?
 
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havokg156802d9 said:
Why not update to the latest FW and Data + BIOS, use it for a few weeks before your return period is up and see if you get the issue?
Click to expand...
Too much hassle. Have a full custom rigid tubing water cooling loop and no air coolers to just test with. Thinking of buying a used x670e Godlike instead.
 
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