Dynamic Dashboard III Issue - X870E Godlike

NAnhKhoa.P156a02db

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Nov 29, 2024
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Hi,
I have a problem with Dynamic Dashboard III on X870E Godlike.
Dashboard have a problem with show information such as temp, dynamic image, ... LCD flickers when show information temp.
If you have any way to fix it, please help me.
Thank you so much.
Best regard.

 
Solution
I am receiving messages that the bridge is mostly stable with the version from 16th Jan. So first of all, please make sure you update the firmware as well as BIOS and MSI Center.
Hi there, i'm an italian gamer, and usually an user with high requests from PC performances, sorry in advice for a probably wrong english.
I was looking soon to get this MSI MotherBoard to make a new build, so, im following this forum too.
I not yet got the board, so, for who is looking for a fix, just pass over, but i still feel and want to say something about.
Sorry if will be a kind of extensive or not perfectly fit the post purpose.

I just got a look around for the best AMD AM5 boards, and despite the "prohibitive" price, there is nothing better than this Godlike X870E, considering also i have actually a old MSI Z390 Godlike, and it never gave me one single problem, i was nearly to buy this new Godlike model, but all these problems are really holding me on this decision, so blocking also the my whole project.
I not know with precision from when it is on the market, but looks like from around 3 months. (Very approximate)
90 days are not just few days, and the firsts users with these problems, appeared on the end of November 2024... And also, looking that the issues generated from this DD3 malfunction, are not just light problems, but seem they are not allowing to normally turn on the PC, and are also interfering with the stability of the OS, making in fact the build not working, and in general with a hardly bad experience from users.

All these considerations just to make a question.
Actually, there is a real knowledge from MSI, or at least any answer and assistance? I feel like there is not.
Really, looks like there is still not any consideration, no any kind of reassurance, or not even a simple comunication about the problem from a big company like MSI?
We are talking about a premium 1000$ MotherBoard, and here in Italy, the cost arrive to 1500€ (Are around 1500$), but apart from that, in facts, the described issues are not allowing users to normally use the build they bought, so there are even more money tied up on the build components, and i think not all users or gamers can easily afford this kind of costs, and when finally they realized a dream build, getting all the parts, simply nothing is working cause of a stupid issue, actually kind of ignored from MSI?
I hope to be wrong with that, and that soon there will be a real answer and fix from MSI.
Thank you for reading.
 
Hi there, i'm an italian gamer, and usually an user with high requests from PC performances, sorry in advice for a probably wrong english.
I was looking soon to get this MSI MotherBoard to make a new build, so, im following this forum too.
I not yet got the board, so, for who is looking for a fix, just pass over, but i still feel and want to say something about.
Sorry if will be a kind of extensive or not perfectly fit the post purpose.

I just got a look around for the best AMD AM5 boards, and despite the "prohibitive" price, there is nothing better than this Godlike X870E, considering also i have actually a old MSI Z390 Godlike, and it never gave me one single problem, i was nearly to buy this new Godlike model, but all these problems are really holding me on this decision, so blocking also the my whole project.
I not know with precision from when it is on the market, but looks like from around 3 months. (Very approximate)
90 days are not just few days, and the firsts users with these problems, appeared on the end of November 2024... And also, looking that the issues generated from this DD3 malfunction, are not just light problems, but seem they are not allowing to normally turn on the PC, and are also interfering with the stability of the OS, making in fact the build not working, and in general with a hardly bad experience from users.

All these considerations just to make a question.
Actually, there is a real knowledge from MSI, or at least any answer and assistance? I feel like there is not.
Really, looks like there is still not any consideration, no any kind of reassurance, or not even a simple comunication about the problem from a big company like MSI?
We are talking about a premium 1000$ MotherBoard, and here in Italy, the cost arrive to 1500€ (Are around 1500$), but apart from that, in facts, the described issues are not allowing users to normally use the build they bought, so there are even more money tied up on the build components, and i think not all users or gamers can easily afford this kind of costs, and when finally they realized a dream build, getting all the parts, simply nothing is working cause of a stupid issue, actually kind of ignored from MSI?
I hope to be wrong with that, and that soon there will be a real answer and fix from MSI.
Thank you for reading.
We really haven't gotten anything definitive from MSI.

They did release a firmware update, data update and instructions, but no explanation. Also, it looks like the fix isn't working all that well. If you remove the Easy Bridge and connect to the onboard headers for power and reset the board the board works well (at least for me).

But the Easy Bridge and Display were part of why I was willing to pay the premium for the board...
 
So, leaving the dead/blank screen DD overnight didn't help. When I put it back in, and turned on my PC, it briefly lights up little red and yellow lights, then in a few seconds, yellow light only for about a second, and then nothing else. Going to try to RMA the DD alone.

 
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Hi there, i'm an italian gamer, and usually an user with high requests from PC performances, sorry in advice for a probably wrong english.
I was looking soon to get this MSI MotherBoard to make a new build, so, im following this forum too.
I not yet got the board, so, for who is looking for a fix, just pass over, but i still feel and want to say something about.
Sorry if will be a kind of extensive or not perfectly fit the post purpose.

I just got a look around for the best AMD AM5 boards, and despite the "prohibitive" price, there is nothing better than this Godlike X870E, considering also i have actually a old MSI Z390 Godlike, and it never gave me one single problem, i was nearly to buy this new Godlike model, but all these problems are really holding me on this decision, so blocking also the my whole project.
I not know with precision from when it is on the market, but looks like from around 3 months. (Very approximate)
90 days are not just few days, and the firsts users with these problems, appeared on the end of November 2024... And also, looking that the issues generated from this DD3 malfunction, are not just light problems, but seem they are not allowing to normally turn on the PC, and are also interfering with the stability of the OS, making in fact the build not working, and in general with a hardly bad experience from users.

All these considerations just to make a question.
Actually, there is a real knowledge from MSI, or at least any answer and assistance? I feel like there is not.
Really, looks like there is still not any consideration, no any kind of reassurance, or not even a simple comunication about the problem from a big company like MSI?
We are talking about a premium 1000$ MotherBoard, and here in Italy, the cost arrive to 1500€ (Are around 1500$), but apart from that, in facts, the described issues are not allowing users to normally use the build they bought, so there are even more money tied up on the build components, and i think not all users or gamers can easily afford this kind of costs, and when finally they realized a dream build, getting all the parts, simply nothing is working cause of a stupid issue, actually kind of ignored from MSI?
I hope to be wrong with that, and that soon there will be a real answer and fix from MSI.
Thank you for reading.
I’m in the same boat. I’ll be buying my parts next month with the 9950x3d, and I’ve been following this thread for over a month now. I really, really wanted to buy this board, the dynamic dashboard is such a great feature, but I feel like MSI isn’t committed to acknowledging its problem or fixing it.

It’s a shame. My goal was to build an all MSI setup, but it looks like I’ll have to go with the Gigabyte Aorus Xtreme board instead of this one.
I’ll keep following this thread until I buy a board, but I doubt anything will change in the next few weeks.
 
Yeah, same here. I returned mine and I'm just watching this thread to see if MSI has come up with something formal. I really wanted this board because of the other features. But I'm not going to buy a premium board for $1100.00 for it to only partially work. That's non-sense.
 
I’m in the same boat. I’ll be buying my parts next month with the 9950x3d, and I’ve been following this thread for over a month now. I really, really wanted to buy this board, the dynamic dashboard is such a great feature, but I feel like MSI isn’t committed to acknowledging its problem or fixing it.

It’s a shame. My goal was to build an all MSI setup, but it looks like I’ll have to go with the Gigabyte Aorus Xtreme board instead of this one.
I’ll keep following this thread until I buy a board, but I doubt anything will change in the next few weeks.
Thank you for reading and discuss on the thing, and im waiting too for the 9950x3D.

What is certain, is that MSI must be present, at least to say something reassuring about the obvious problem, and fix it on time for all!
1000$ or 1000€ is not an accessible price for anyone, someone maybe can afford it with less pain, but i think the majority of users will think more than two times on this kind of price for a MotherBoard, and is simply unacceptable that also show off huge defects like this one, with in facts the ability to do nothing from user side to resolve and use the item that he paid for.

Well, the Dynamic Dashboard in my case is just a thing, yes, is really familiar because it is present in my old and actually active Z390 Godlike, it is in a reduced form, with a tiny OLED display (They may also use OLED too in this new X870E model instead of a normal IPS looking the price, but that is not the point)

In the truth, is possible to realize a personal LCD Display, with even more shown parameters using Aida64, and is also not expensive, just, is not a ready thing, and is a thing that require to be programmed and prepared... Probally it use more CPU, but when we have 16 cores i think is not a real matter.
The real cause that make me point to this board is mainly the quality and features.
Just to say, it is a 10 layer board, and is more like a server board, all the others are 8 layers.
And as this feature there are others ones, like the number of CPU power phases, that is superior than any other board, again, the middle 8x PCEe slot, that will alow me to install a dedicated audio card, without mess up with the GPU PCI Lanes.

There are so a lot of features that are superior than other boards, this Dynamic Dashboard is just one of them, and honestly is not the most important one, but the issue it have is really bound with a lot of things, such the ability to power on the system, and the stability of the OS, compromised by the continuous disconnect and reconnect of that thing.
Another thing i not really get is, why they did it detachable if it provides some basic functions like powering on the system?
From what i heard, there is not a click or a feedback to know if the device is well attacked, for how i know, the contacts could be not perfectly aligned, specially with the force applied from the connected cables, and they could generate a short circuit, or something like that, maybe was better if was a fixed device? Cannot really know, are just consideretions.
 
I had a third DC/RC this weekend and the default stats came back up again. That is once a week since the 1/16 update, but it seems to point to the longer PC use on the weekend. I haven't felt the need to run the firmware update tool again since the DC/RC hasn't happened more frequently.
 
Just now I have had my first instance of a disconnect and reconnect since running the firmware update on 1/16/24 and then the bios update on 1/22/25. I did not notice any form of display corruption or issues and this was a single disconnect and reconnect followed by a loading and then blank display and then about a minute later loading and then back to the normal function. I can't be certain that this disconnect is associated with the EZ Bridge or potentially another device on my machine doing an update which caused the EZ Bridge to disconnect and reconnect. One thing I have noticed is the potential for any devices which are connected to the motherboard when doing certain kinds of updates can cause all or some of the other devices to have their connection reset. as of right now things have been running great since the last update i did. 2 days short of 4 weeks since doing the last update is sooo much better then the once a week issue.

UPDATE: Its been between 2 and 3 hours and I have encountered a 2nd disconnect and reconnect with no display corruption and no other system changes. It appears that the firmware update from 1/16/25 has fixed the display corruption but maybe hasn't fully fixed the EZ Bridge issues.
 
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Hey all,

For those that use "X" (twitter) platform, can you re-share my post? I'm trying to blast them as much as possible to shine more light with their "support" or lack there off.


-Peter
 
Well, my DD3 board is on the way to MSI now. Wondering if it's going to be replaced or just forcefully re-flashed? Oddly enough, the m/b's SN and CHK number are on it :D
 
Another disconnect/reconnect just now while playing Deep Rock Galactic: Survivor, which made my dwarf run off all weird. Seems like it messed up my controls until it reconnected.



OK, I guess I'm doing the update again. Some things on my system are behaving slow. Some pages are loading slow. The preview when hovering over games on Steam's client in my wish list are looking like slideshows, but there's nothing wrong with my network connection, unless it's to do with the motherboard.

I really hope that MSI hasn't called it on this one, because it is NOT fixed properly. We seem to get a bit more time before issues crop up, but we aren't at resolution.
 
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Another disconnect/reconnect just now while playing Deep Rock Galactic: Survivor, which made my dwarf run off all weird. Seems like it messed up my controls until it reconnected.



OK, I guess I'm doing the update again. Some things on my system are behaving slow. Some pages are loading slow. The preview when hovering over games on Steam's client in my wish list are looking like slideshows, but there's nothing wrong with my network connection, unless it's to do with the motherboard.

I really hope that MSI hasn't called it on this one, because it is NOT fixed properly. We seem to get a bit more time before issues crop up, but we aren't at resolution.
Was this your first reconnect?
Can you rule out the the bridge is seated properly and firmly connected? (not just snapped in from the magnets)
 
Was this your first reconnect?
Can you rule out the the bridge is seated properly and firmly connected? (not just snapped in from the magnets)
No, it was the 2nd that I took note of. If others happened it was when I either wasn't at the computer or didn't have my headphones on to hear the Windows alert. When I noticed that my computer was feeling slower, I also noticed that my custom GIF never reloaded after a previous reconnect. It was stuck on the default stats screen. So I'm taking that as an indicator that it had gotten worse. It's even possible that it never properly reconnected on its own, and the reason my computer was having performance issues with some things is because it was in constant state of disconnect. But I'm just guessing, as we all are.
EDIT: I guess, looking at my previous post where I noticed it happen for the first time, the custom GIF did not automatically reload then either. I had to re-apply it from the MSI Center.

Yes. I had about 3 weeks of no problems, so I don't see how the bridge's physical state could have been a factor. I have no idea how you'd determine if it was properly seated and firmly connected anyways? If it snaps down from the magnets and it is flush, and I did attempt to jiggle it from side to side a bit to make sure it was in place, then it must be in there properly?
 
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How did you deal with it? Did you let it run until it regenerated itself or did you intervene (turn off the PC, etc.)?
I updated data is all, plus I dont use the fan hub at all.
So, leaving the dead/blank screen DD overnight didn't help. When I put it back in, and turned on my PC, it briefly lights up little red and yellow lights, then in a few seconds, yellow light only for about a second, and then nothing else. Going to try to RMA the DD alone.

I see a cable not fully seated...
 
So how big does this thread have to get before MSI acknowledges that this is common and known problem and issue a statement?
 
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