Dynamic Dashboard III Issue - X870E Godlike

[NAnhKhoa.P156a02db]

Hi,
I have a problem with Dynamic Dashboard III on X870E Godlike.
Dashboard have a problem with show information such as temp, dynamic image, ... LCD flickers when show information temp.
If you have any way to fix it, please help me.
Thank you so much.
Best regard.

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[Breymja]

I agree, but it didn't hurt to ask if others have ruled out memory instability. We haven't had anything tangible to go on, but that hasn't prevented us from hypothesizing possible reasons. I found it ridiculous that there has been an additional ~340 posts since the Jan. 16th firmware update, but the issue is supposedly resolved, and that we all just have unstable memory. Post count isn't anything definitive, but rather an indication that the issue is not resolved.

I think most of the recent posts were people that did not yet update and such that updated and were fine? I could imagine that latest firmware helped for most but edge cases, but it's odd to me some Youtuber tells some memory bullshit. The problem is that even if it stays fine for a while or even forever trust is broken and fear will stay.

 

[themagma910115cc02e5]

I am thinking about getting this board. It seems the issues have been fixed? Are users still having issues after all the updates? Is there anything I should do 1st once I get the board?

 

[msi.reversion53151302cf]

I am thinking about getting this board. It seems the issues have been fixed? Are users still having issues after all the updates? Is there anything I should do 1st once I get the board?

The first thing you should do is buy a different board. Problem fixed.

 

[msi.reversion53151302cf]

Hibernation has a weird issue for me where gaming performance drops massively after "wake" until a regular reboot. I never could find out why. I first noticed it when playing DA: Failguard, if PC was in hibernation before starting the game, I get massive FPS drops (the every 5 seconds from 144 to 5 sort, as if the VGA just doesn't want to work). Later also noticed for Diablo IV, which I like to play irregularly. That's not MSI related though, already had that with ASUS board. I suspect it has to do with 24H2 which also for a few people including me causes stuck parts on the screen when alt tabbing out of a game and scrolling - need to disable Multi Plane Overlay to fix that. I guess I could go back to 23H2 but not really worth it.

I first installed 24H2, but also had performance issues. I read a lot of reports about others having similar issues, so I went back to 23H2.

Good luck with downgrading to 23H2, as you can't do so easily. You either need to create a custom image with a 3rd party tool, like uupdump, that downloads undiscoverable files from Microsoft servers, or you have to reinstall Windows 10 and wait for it to offer you the Windows 11 update—which usually took me ~18–24 hours. If you reinstall Windows 11 it will automatically start with 24H2, which I believe is already included in the install tool from Microsoft.

 

[msi.reversion53151302cf]

I think most of the recent posts were people that did not yet update and such that updated and were fine? I could imagine that latest firmware helped for most but edge cases, but it's odd to me some Youtuber tells some memory bullshit. The problem is that even if it stays fine for a while or even forever trust is broken and fear will stay.

I am uncertain why you believe that recent posts are mostly people who haven't updated yet. After 2 months of attempting every fix possible, several times, many of us are still reporting failures. There have been a few new owners that have asked some questions on how to get ahead of any potential issues, but it certainly isn't the majority of the recent discussions.

 

[igo154102da]

I am thinking about getting this board. It seems the issues have been fixed? Are users still having issues after all the updates? Is there anything I should do 1st once I get the board?

Well, mine was all updated and worked for a couple of weeks but then committed sudoku, currently on the way to MSI for reflashing/replacing/whatever, I dunno what they do in this case. I'd stay away from buying it. At least right now.

 

[msi.reversion53151302cf]

The issue with buying the Godlike is that we don't actually know anything about what is going on. MSI says nothing, at all. This post by a moderator is the closest thing to official information as we've ever seen.

Mind that this is a user to user forum, so MSI officials very rarely reply.
I've already made our contacts at MSI aware of this issue, but it's down to whoever works on the actual firmware itself to provide a solution.
We're also not given any info whether it's an issue specific to some kind of batch, as not everyone has issues using dashboard.
I am also waiting for a permanent fix as I want to get my hands on this board too

The problem with people asking in this thread if they should purchase the board is that we don't know. Those who recently purchased it won't likely see any issues for 2-3 weeks. If it's true that not everyone has issues with the dashboard, then it's possible to buy one and be fine. But, once again, we don't know for certain if that possibility is even real. If you have a 30 day return window then you are taking a big gamble.

Additionally, those of us in this thread are biased. If you ask if you should buy something in a thread that people only participate in because they have issues, then of course the answer will be no. If one were to argue that asking here may reveal that the issue is fixed and it's safe to purchase, well, couldn't the person asking the question simply look at the recent conversation and see that the issue persists? If the issue were resolved, the moderators also have the ability to mark it resolved.

In any case, there is no definitive answer as to whether or not you should purchase the Godlike.

 

[d.gonzat.alic12c302b0]

Could be slso possible that maybe, for MSI this issue not exist.
Is at least strange that after 3 months, there is not any official communication or something from a big company like MSI is.

Could be really possible that the problem is coming from somewhere that we are not taking in consideration?
Maybe a RAM issue as just recently argued, or even a more simple thing, like a running third party driver or software that is able to mess up with the Dynamic Dashboard? (Like, Corsair ICUE, just for example, or whatever other kind of HW control software)

Are just considerations, there is still not a real answer.

 

[igo154102da]

Could be slso possible that maybe, for MSI this issue not exist.
Is at least strange that after 3 months, there is not any official communication or something from a big company like MSI is.

Could be really possible that the problem is coming from somewhere that we are not taking in consideration?
Maybe a RAM issue as just recently argued, or even a more simple thing, like a running third party driver or software that is able to mess up with the Dynamic Dashboard? (Like, Corsair ICUE, just for example, or whatever other kind of HW control software)

Are just considerations, there is still not a real answer.

I don't know, but the ease with which they issued RMA for me and explicitly allowed to ship only the DD3 device itself tells me that they are well aware of the issue. And it might be easier for them just to fix the device itself quietly and send it back (if there's a known fix), or keep replacing or temporarily fixing them and sending them back to us, rather than issue public statements. We're probably a mere fracture of all the customers who purchased anything from MSI. Not worth even bothering to issue any statement.

 

[spartanjet_foru129b02a8]

There is probably some truth to the memory instability causing corruption. Got this board about a month ago. First week while tuning and testing memory my dynamic dashboard got corrupted several times (able to recover reflashing data). Once my memory timings were locked in and good I have not had any corruption for 3 weeks.

 

[d.gonzat.alic12c302b0]

I don't know, but the ease with which they issued RMA for me and explicitly allowed to ship only the DD3 device itself tells me that they are well aware of the issue. And it might be easier for them just to fix the device itself quietly and send it back (if there's a known fix), or keep replacing or temporarily fixing them and sending them back to us, rather than issue public statements. We're probably a mere fracture of all the customers who purchased anything from MSI. Not worth even bothering to issue any statement.

That really fit... In the truth they are easily accepting the RMA requests, but is not yet sure if all is fixed with this kind of action or not.

What looks more suspicious is...
Why they created this part of the board, detachable from the main body? (When in other previous versions was fix and bound in a single piece)
They know maybe that there was a problem even before to sell it? But was a must to launch the product even if defective?
So is detachable only to have the ability to fix that known problem?

I not want and not like to point the finger to anyone or anything, but there are too much things that have not an explanation.
In the real facts, all this is only taking away the trust that MSI users has.
Is never a kind idea to make an user feel like something is not correct, or feel to be under kind of joke, specially when a product is meant to be a top tier premium one, intended to be without compromise, and for sure at a expensive cost like this.
Was easier and more correct just to say the truth, and I hope that will happen soon.

 

[d.gonzat.alic12c302b0]

There is probably some truth to the memory instability causing corruption. Got this board about a month ago. First week while tuning and testing memory my dynamic dashboard got corrupted several times (able to recover reflashing data). Once my memory timings were locked in and good I have not had any corruption for 3 weeks.

Someone that maybe can test for how much the DD3 corruption will not appear, keeping the RAM at stock values?
(So, keeping the default values, without any kind of RAM overclock, active profile, modified timings, or such things)

 

[msi.reversion53151302cf]

Someone that maybe can test for how much the DD3 corruption will not appear, keeping the RAM at stock values?
(So, keeping the default values, without any kind of RAM overclock, active profile, modified timings, or such things)

I didn't turn on RAM or CPU overclocking in the BIOS prior to my Dashboard corruption. I didn't turn it on until much later, probably after the first firmware release.

Here is the 3rd post I ever made on this forum, and I've only ever made posts in this thread. It was 1 day after I came here to report that I'm having the same issue. An issue that I didn't even bother to address for a couple of weeks.

https://forum-en.msi.com/index.php?threads/dynamic-dashboard-iii-issue-x870e-godlike.406552/post-2307253

It has nothing to do with instability due to overclocking.

Additionally, if MSI doesn't know about this issue then why is it that they released 2 firmware patches in an attempt to fix it? Why does updating the firmware fix it temporarily?

It's not RAM, and MSI does know about the issue.

 

[ballai152102cd]

There is probably some truth to the memory instability causing corruption. Got this board about a month ago. First week while tuning and testing memory my dynamic dashboard got corrupted several times (able to recover reflashing data). Once my memory timings were locked in and good I have not had any corruption for 3 weeks.

Same happened to me once while tweaking memory, and been running strong for 3 weeks. Not sure if its related but surely could be.

 

[igo154102da]

Same happened to me once while tweaking memory, and been running strong for 3 weeks. Not sure if its related but surely could be.

I did not tweak memory or anything. Mostly default settings for everything, except the XMP profile. But my DD3 died twice. Once I could revive it back, second time nope. Should be delivered to MSI tomorrow.

 

[jst.zho15cc02ea]

Same issue happened yesterday, after running for less than a week. Left the system on overnight and it started to display garbled info when I woke up.
Currently about to ship via UPS... It is going to set me back $50.

My question is, can I get a refund instead of an RMA? Have purchased the board for 1.5 months.
I once got my hands on a Taichi and returned it, thinking Godlike would have better memory support. It did -- running 192GB at 6000mhz cl30 without any tweaking -- but the dashboard issue along with the requirement to run EZ bridge to control the fans make me regret my decision. I doubt the extra two layers of PCB did much to the memory stability. Now I think I will try to push for a refund while waiting for the Taichi to come back in stock...

 

[daimosx7438158202db]

Someone that maybe can test for how much the DD3 corruption will not appear, keeping the RAM at stock values?
(So, keeping the default values, without any kind of RAM overclock, active profile, modified timings, or such things)

I run the Mainboard with Overclocked Ram from 6000 to 6400 with very aggresive Timings since Day 1 . Over 4 Weeks now. I also run Corsair Icue and other diagnosis Software. I newer had any issues with the DD3 since i bought the Mainboard Brand new. (29.01.2025). I am on A22 Bios with newest MSI Center. I also had the CPU PBO Enhanced Mode 3 with Curve Optimizer set to -25 Negative to all Cores. 100% Rock Stable without any issues , Black Screens, or something else. I use my PC for intensive Gaming. Greetings.

 

[msi.reversion53151302cf]

Now I think I will try to push for a refund while waiting for the Taichi to come back in stock...

Assuming that you purchased from Newegg—the window is 30 days. I really doubt they are going to make an exception.

I was monitoring Taichi availability, because I too wanted to return the Godlike before Jan. 31st—which was actually Feb. 9th for some reason—and the Taichi only came back into stock twice during the entire month of Jan. The first time it was available for most of the afternoon, and I disregarded the opportunity. Thinking back on it now, that was dumb. I could have bought it and held onto it without opening it, and just returned it mid-February if I decided to keep the Godlike.

The second time it was available I was asleep. I had gotten the email notification about 4-5 hours before I woke up. I checked the site immediately and it was already gone.

Yet another item that is being hardcore scalped. Anything that anybody would want is being bought up by bots and scalpers. It's funny that they went after people for scalping toilet paper during COVID, but mass scalping of electronics for 5+ years gets completely ignored.

I'm pretty sure that you are stuck with the Godlike, just like the rest of us.

You could either try to resell it or find an alternative refund method, such as a chargeback on your credit card for defective product, but I don't know that it will be so easy. I did a chargeback on a $5 purchase and my CC issuer drilled me for every detail I could possibly offer them.

Another thing that I mentioned over a month ago is that you could also file a case with small claims court. I don't know for certain, but my understanding is that if you file a case and the other party doesn't show up for the case, you are automatically awarded the money. So file it against MSI and get the refund and keep the board. Or resell the board and get a Taichi. Or put the money aside in case you need to buy another board later on. I don't know how easy it is to file a small claims case, but it may be painless and you will have peace of mind. MSI deserves it since they can't even bother communicating about what's going on.

 

[msi.reversion53151302cf]

Damn, just heard the device reconnect sound while typing on Discord and my input was super laggy. I don't know if it was the disconnect and reconnect at the same time, because it didn't seem like just the reconnect. I just redid the Update tool the other day on Feb 12, 2025 at 19:44, so that's about 4.5 days for a noticeable issue to resurface. My custom GIF is still running just fine, and I even looked over at it when I heard the Windows sound and it wasn't Loading or anything—just the GIF.

Someone with an RMA Dashboard needs to chime in at some point and let us know if issues return. I know some are just now getting theirs back, so we might not know for awhile.

 

[mail.marc.lut127302a0]

Damn, just heard the device reconnect sound while typing on Discord and my input was super laggy. I don't know if it was the disconnect and reconnect at the same time, because it didn't seem like just the reconnect. I just redid the Update tool the other day on Feb 12, 2025 at 19:44, so that's about 4.5 days for a noticeable issue to resurface. My custom GIF is still running just fine, and I even looked over at it when I heard the Windows sound and it wasn't Loading or anything—just the GIF.

Someone with an RMA Dashboard needs to chime in at some point and let us know if issues return. I know some are just now getting theirs back, so we might not know for awhile.

I've had mine back for about 2 weeks, so far so good. I have nothing at all plugged into it, letting it display the default, MSI center not running/not installed. No bing-bongs so far, but curious what happens over the next week since its getting to the time people report issues