Dynamic Dashboard III Issue - X870E Godlike

[NAnhKhoa.P156a02db]

Hi,
I have a problem with Dynamic Dashboard III on X870E Godlike.
Dashboard have a problem with show information such as temp, dynamic image, ... LCD flickers when show information temp.
If you have any way to fix it, please help me.
Thank you so much.
Best regard.

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[Wayward]

bro, if you can emphasize “reboot” issue, you mean in wins restart then the system stuck on post code? Thanks

Sure, Sorry for any confusion. No, nothing to do with my PC or Windows restarting. The Dynamic Dashboard III Screen/Display itself rebooted/restarted.
This sequence of events:

USB Disconnect Sound via Windows, Screen Reboots itself, the MAG Logo displays on the Dynamic Dashboard screen, then normal stats display as expected.
It repeated this 3 times within a 30min period, spaced around 10minutes apart each time. I kept playing Monster Hunter Wilds for about an hour after it happened and it didn't re-occur and has not since. I've also played various other games with no issues.

I didn't experience stutter or lag or any other issues while I was playing Monster Hunter Wilds when this occurred, was more of a concern of oh no is issues I've never seen before now but others I've seen here experience finally cropping up? Is it to due with the new MSI Center version or Bios Version? Etc.

Only time will tell now.

Damn man, I was getting my hopes up with the A27.
Please, keep us update on how it will evolve in the next few days.

Will do! Hopefully it was a one time event. Besides this USB Disconnect sound (Which I'm guessing was the screen rebooting and disconnecting briefly) + 3x Dynamic Dashboard Screen restart/rebooting itself issue, I've had no other issues since installing the Jan 16th version of the Dynamic Dashboard 3 Firmware.

 

[leilapch156102e5]

Sure, Sorry for any confusion. No, nothing to do with my PC or Windows restarting. The Dynamic Dashboard III Screen/Display itself rebooted/restarted.
This sequence of events:

USB Disconnect Sound via Windows, Screen Reboots itself, the MAG Logo displays on the Dynamic Dashboard screen, then normal stats display as expected.
It repeated this 3 times within a 30min period, spaced around 10minutes apart each time. I kept playing Monster Hunter Wilds for about an hour after it happened and it didn't re-occur and has not since. I've also played various other games with no issues.

I didn't experience stutter or lag or any other issues while I was playing Monster Hunter Wilds when this occurred, was more of a concern of oh no is issues I've never seen before now but others I've seen here experience finally cropping up? Is it to due with the new MSI Center version or Bios Version? Etc.

Only time will tell now.



Will do! Hopefully it was a one time event. Besides this USB Disconnect sound (Which I'm guessing was the screen rebooting and disconnecting briefly) + 3x Dynamic Dashboard Screen restart/rebooting itself issue, I've had no other issues since installing the Jan 16th version of the Dynamic Dashboard 3 Firmware.

thanks for the update, as I read through the whole post before this board arrives, things occurs started with disconnect and reconnecting

atm I am not even using the ez connect hub, I used a single 3 to 1 pwm to SATA to power my 8 Lian Li TL-120 (none LCD), only thing plugged to the ez bridge is front panel

 

[m153502d5]

Just happened to me. My first disconnect. Was just idling on the desktop. Heard the windows sound, then MEG logo on the display. Now it has rebooted to showing regular stats. No MSI center installed.
Yikes.

 

[Wayward]

Damn man, I was getting my hopes up with the A27.
Please, keep us update on how it will evolve in the next few days.

Just happened again to me, 1 USB Disconnect sound and then a Dynamic Dashboard 3 screen restart.
I was only doing light web browsing.

 

[Wayward]

Just happened to me. My first disconnect. Was just idling on the desktop. Heard the windows sound, then MEG logo on the display. Now it has rebooted to showing regular stats. No MSI center installed.
Yikes.

What bios version and Dynamic Dashboard III version out of curiosity?
If you recently upgraded the BIOS version, what version of the bios were you using before too that you upgraded from?

 

[m153502d5]

Latest as per msi‘s website.
also, I would wager that all the people that aren’t having problems are having problems and just haven’t realized it (e.g. weren’t at their PC when the disconnect occurred).
unless I see usb logs from the people claiming no problems, I call BS.

 

[Wayward]

Latest as per msi‘s website.
also, I would wager that all the people that aren’t having problems are having problems and just haven’t realized it (e.g. weren’t at their PC when the disconnect occurred).
unless I see usb logs from the people claiming no problems, I call BS.

I am curious, were you using a prior BIOS version besides the latest one before?

Until the upgrade I did recently to the latest bios and MSI Center, I hadn't experienced the USB / Device Disconnect sound and the screen rebooting.
I don't keep my computer on when I'm not around and I wear headphones when I am so I would have noticed it.

What I did experience previously was the Dynamic Dashboard screen corruption issue, but that got fixed on Jan 16th with the latest Dynamic Dashboard III Firmware.

 

[m153502d5]

I am curious, were you using a prior BIOS version besides the latest one before?

Yes, I was using a23 because a24 had USB problems. And I flashed a26 on the second Bios via switch to test with. And been using a27 since it came out.
Why do you ask?

 

[Wayward]

Yes, I was using a23 because a24 had USB problems. And I flashed a26 on the second Bios via switch to test with. And been using a27 since it came out.
Why do you ask?

Just was curious if you had seen it before a27 but it looks like your first time was after moving to it.
I hadn't seen the USB / Device Disconnect Issue and Dynamic Dashboard III Screen reboot until I upgraded to a27.

I am now encountering another issue too, today upon powering on my PC, it took awhile to get to the Windows logon screen and it felt like it was running at 5fps. I logged in and the poor performance continued. I opened task manager thinking something was eating 100% CPU and there wasn't anything that I saw using a lot of resources. I tried restarting and it persisted. I powered off, turned off the power supply, waited a minute and then toggled the power supply back on and booted up and everything was normal. Really weird.

 

[m153502d5]

Any correlation to BIOS or BIOS version at this point is pure speculation.
Personally, I would not think they are related. The first people that had this problem back in November were on a *much* earlier BIOS and there have been several revisions since.

 

[d.gonzat.alic12c302b0]

Any correlation to BIOS or BIOS version at this point is pure speculation.
Personally, I would not think they are related. The first people that had this problem back in November were on a *much* earlier BIOS and there have been several revisions since.

In my vision, the things are still two.

- There is really an hardware issue/defect from the production process.
- There are other things that could cause the issues, like other hardware, or something like RAM frequency, or a not perfect stability

Making a summary.
Around there are users reviews where they are happy with the board, (exception for the price) and not even talk about all this kind of issues.
And I not think that MSI will ignore a huge problem like that, It was reported multiple times with mails and tickets.
I guess they tested the board with an optimal build components, and they not found any kind of issues.
Is possible also a real and not revealed hardware defect.

The truth?
Nothing of all this is sure, until MSI not decide to clear up all this thing with a official communication, that maybe is really the only thing that MSI users expect at this point.

 

[Gust.tavares158502dd]

I gave up. I’m going to pick up my Gigabyte X870E Xtreme AI Top and 9950X3D tomorrow and will assemble it over the weekend.

I’ll get a third-party monitoring screen from Hyte or somewhere else. It won’t be the full MSI setup I was dreaming of, but at least there won’t be any headaches—and that’s the last thing I want right now. I’m here in the first place because my 14900KS fried itself, and it took a month to get it RMA'd.

I’ll keep an eye on things from time to time because I’m curious, but we’re about to enter April, and people are still having problems. MSI hasn't said a single word about it, so I doubt this will be solved anytime soon, unfortunately.

 

[igo154102da]

I gave up. I’m going to pick up my Gigabyte X870E Xtreme AI Top and 9950X3D tomorrow and will assemble it over the weekend.

I’ll get a third-party monitoring screen from Hyte or somewhere else. It won’t be the full MSI setup I was dreaming of, but at least there won’t be any headaches—and that’s the last thing I want right now. I’m here in the first place because my 14900KS fried itself, and it took a month to get it RMA'd.

I’ll keep an eye on things from time to time because I’m curious, but we’re about to enter April, and people are still having problems. MSI hasn't said a single word about it, so I doubt this will be solved anytime soon, unfortunately.

I'm having about the same thought, I hear ASUS is releasing a new X870E board soon. ASUS ROG CROSSHAIR X870E APEX is available to pre-order on newegg, so I might as well just do it.

 

[Wayward]

Any correlation to BIOS or BIOS version at this point is pure speculation.
Personally, I would not think they are related. The first people that had this problem back in November were on a *much* earlier BIOS and there have been several revisions since.

Yeh, of course speculation. No harm in gathering more data though.

I started using my board the end of December 2024, and I immediately updated to the latest bios at that time. I believe it was A22 when I first started using my new PC with the X870E Godlike. So I never got the chance to run those older BIOS versions and see their behavior.

 

[alxmobilegame157202d7]

So this board is not salvageable/there's no hope for it? Was thinking of getting one but it's looking like there's no solution to all the issues it has? Why are there no reviews or content creators mentioning how many issues this board has? The reviews on eCommerce sites don't seem densely populated with these negative aspects either.

I gave up. I’m going to pick up my Gigabyte X870E Xtreme AI Top and 9950X3D tomorrow and will assemble it over the weekend.

I’ll get a third-party monitoring screen from Hyte or somewhere else. It won’t be the full MSI setup I was dreaming of, but at least there won’t be any headaches—and that’s the last thing I want right now. I’m here in the first place because my 14900KS fried itself, and it took a month to get it RMA'd.

I’ll keep an eye on things from time to time because I’m curious, but we’re about to enter April, and people are still having problems. MSI hasn't said a single word about it, so I doubt this will be solved anytime soon, unfortunately.

Are you saying another MSI board fried your 14900KS, or your fried 14900KS has led you to the forum in your search for a new MB for a AMD cpu build?

 

[d.gonzat.alic12c302b0]

I gave up. I’m going to pick up my Gigabyte X870E Xtreme AI Top and 9950X3D tomorrow and will assemble it over the weekend.

I’ll get a third-party monitoring screen from Hyte or somewhere else. It won’t be the full MSI setup I was dreaming of, but at least there won’t be any headaches—and that’s the last thing I want right now. I’m here in the first place because my 14900KS fried itself, and it took a month to get it RMA'd.

I’ll keep an eye on things from time to time because I’m curious, but we’re about to enter April, and people are still having problems. MSI hasn't said a single word about it, so I doubt this will be solved anytime soon, unfortunately.

If you notice, there are few users here reporting stuffs, I mean, like 3 weeks ago and back more, there was more than 10 messages a day, and there was always familiar usernames reporting things.
Them now looks "vanished", kind of they nomore have huge issues, and there are few and new users that report problems, but if you notice, are still much "light" problems, and are not that huge as before.

That said, this Motherboard have not to be took just because "I want all by MSI"
The truth is, there is not another board that have the solutions this one have, and also the Gigabyte Extreme AI Top, have some limitations, even about the M2 numbers and connections for example, but there are more and more limitations than this board.
To be short, there is not another board that offer the features of this Godlike.

 

[alxmobilegame157202d7]

In my vision, the things are still two.

- There is really an hardware issue/defect from the production process.
- There are other things that could cause the issues, like other hardware, or something like RAM frequency, or a not perfect stability

Making a summary.
Around there are users reviews where they are happy with the board, (exception for the price) and not even talk about all this kind of issues.
And I not think that MSI will ignore a huge problem like that, It was reported multiple times with mails and tickets.
I guess they tested the board with an optimal build components, and they not found any kind of issues.
Is possible also a real and not revealed hardware defect.

The truth?
Nothing of all this is sure, until MSI not decide to clear up all this thing with a official communication, that maybe is really the only thing that MSI users expect at this point.

Only some may possibly have defects from production, or all produced?

 

[Nichrome]

Only some may possibly have defects from production, or all produced?

Unfortunately we don't have that info

 

[Wayward]

Two Three Four Disconnect/Reconnect and Dashboard reboots just happened, all within about an hour, I opened up USBLogView this time after the first, hoping to catch it a second time, which it did.

Funny enough, the third time, I was in the process of typing up a new Support Ticket, it caused my text entry for a few seconds to lag majorly. I am guessing if I had been playing a game it'd have caused bad stutters too etc.

I think the whole EZ Bridge is rebooting itself, not just the Dashboard screen and that's also what disconnect/reconnects whatever USB Hub the EZ Bridge has.
This shows that the USB Input Device is indeed a MSI device, so the time of the Disconnect / Reconnect sound that aligns with the Dashboard Display Reboot isn't just a coincidence.


================================================== Event Type : Unplug Event Time : 3/20/2025 1:48:47 PM Device Name : Port_#0004.Hub_#0010 Description : USB Input Device Device Type : HID (Human Interface Device) Drive Letter : Serial Number : Vendor ID : 0db0 Product ID : 84df Vendor Name : Micro Star International Product Name : Firmware Revision : 0.00 USB Class : 03 USB SubClass : 00 USB Protocol : 00 ==================================================


================================================== Event Type : Plug Event Time : 3/20/2025 1:48:49 PM Device Name : Port_#0004.Hub_#0010 Description : USB Input Device Device Type : HID (Human Interface Device) Drive Letter : Serial Number : Vendor ID : 0db0 Product ID : 84df Vendor Name : Micro Star International Product Name : Firmware Revision : 0.00 USB Class : 03 USB SubClass : 00 USB Protocol : 00 ==================================================

 

[Gust.tavares158502dd]

If you notice, there are few users here reporting stuffs, I mean, like 3 weeks ago and back more, there was more than 10 messages a day, and there was always familiar usernames reporting things.
Them now looks "vanished", kind of they nomore have huge issues, and there are few and new users that report problems, but if you notice, are still much "light" problems, and are not that huge as before.

That said, this Motherboard have not to be took just because "I want all by MSI"
The truth is, there is not another board that have the solutions this one have, and also the Gigabyte Extreme AI Top, have some limitations, even about the M2 numbers and connections for example, but there are more and more limitations than this board.
To be short, there is not another board that offer the features of this Godlike.

There is a bunch of problems with this board without solution, or a word from MSI. There is the M2 PICE version changing, DD3 rebooting, 0d errors and system freezing. I did some research before buying it, and the AI Top has 0 issues. It does provide less M2, less layers, less this, less that, no screen but it costs $600 CAD cheaper and I can live free of headache. Besides that, I don't need more that 3 or 4 M2s, or extra layers, or lanes, or whatever it has extra to justify the price and the risk.

Also this thread being quietly lately does not mean anything. Many are still trying to RMA it, many people just refunded the board. On reddit people are still complaining about the issue happening often.

So this board is not salvageable/there's no hope for it? Was thinking of getting one but it's looking like there's no solution to all the issues it has? Why are there no reviews or content creators mentioning how many issues this board has? The reviews on eCommerce sites don't seem densely populated with these negative aspects either.

Are you saying another MSI board fried your 14900KS, or your fried 14900KS has led you to the forum in your search for a new MB for a AMD cpu build?

The chip killed itself when it was 4 months old and I just gave up on Intel. I refunded it and have been waiting for the 9950X3D to re-assemble my pc with the new processor and mobo.

One of the reasons there is not that many bad reviews on websites like Amazon or NewEgg is because they combine all the reviews together for all X870 models, you need to select 'Show reviews for this model only' to be able to see the reviews for this specific board. Also here in Canada, this model took ages to restock at CC and the other major retailers are only working with backorders that can take up to 2 months to deliver.

I believe there are Godlike boards out there with no issues, but it does not mean it will not present problems in the future like its happening with some users here.