Dynamic Dashboard III Issue - X870E Godlike

NAnhKhoa.P156a02db

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Nov 29, 2024
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Hi,
I have a problem with Dynamic Dashboard III on X870E Godlike.
Dashboard have a problem with show information such as temp, dynamic image, ... LCD flickers when show information temp.
If you have any way to fix it, please help me.
Thank you so much.
Best regard.

 
Solution
I am receiving messages that the bridge is mostly stable with the version from 16th Jan. So first of all, please make sure you update the firmware as well as BIOS and MSI Center.

This is /not/ a complete solution, unfortunately. Consider this a "bookmark" so you don't need to go through ~80 pages of comments.
We're pushing our contacts to get this moving forward too, but our abilities are limited.
Apologies, my dynamic dashboard error is actually on the z890 intel platform, but I haven't seen it mentioned thus far. Does anyone know what this error means? There is nothing in the manual or online about it! I've got the latest FW and Data using the update tool and it displays this from the moment the system boots. It was displaying thermal data initially, but I didn't see the moment it stopped working...
IMG_20260123_155012.jpg
 
Apologies, my dynamic dashboard error is actually on the z890 intel platform, but I haven't seen it mentioned thus far. Does anyone know what this error means? There is nothing in the manual or online about it! I've got the latest FW and Data using the update tool and it displays this from the moment the system boots. It was displaying thermal data initially, but I didn't see the moment it stopped working...View attachment 209105
You just tried to detach the DD III from magnets, just pulling it, than gently reseat it?
The entire module just connect with a proprietary connection, and stay there thanks to some magnets.
Is like that is receiving Power, but not fully the data to work.
It could solve, but if not totally after time, could be required to make some little thickness between the magnet and the module to adjust the connection.
 
You just tried to detach the DD III from magnets, just pulling it, than gently reseat it?
The entire module just connect with a proprietary connection, and stay there thanks to some magnets.
Is like that is receiving Power, but not fully the data to work.
It could solve, but if not totally after time, could be required to make some little thickness between the magnet and the module to adjust the connection.
Yes, I have detached and reattached it. Visually looks fine, no obvious damage. It’s weird because as you say the error message seems to imply some sort of loss of data connection. But the DD is able to be detected by the MSI centre software when I had it installed. It’s just unable to select a mode or change anything. Also it is detected and able to be reset by the recovery tool. When it is reset, it displays a triangle, which is equally as useful! I’ve just tried leaving the power off and totally disconnecting for over 1 day but it did nothing. Would just like to find out what is the exact meaning of this error. It’s very poor in my opinion not to provide this information in the manual, especially as other error states are covered. I suppose I’m just going to put up with it given that everything else appears to be fine, but really it’s not right to have such a state of affairs in such an expensive product.
 
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I not exactly know wich kind of error precisely is.
I was honestly worried more about the DD III issues with this board, but in truth, it never had issues in my case and I got other kind of issues in temes, that now looks totally solved.
Mainly, in my case looks like my Chipset voltage was a bit poor, and was messing up with USB connections and M2 druves that was disapearing from a boot to another, but now with a Chipset increased voltage, i no more have these issues.

If i have to say about DD III, I never installed Dragon Center to mess with the device, maybe is all about that, could be possible that Dragon Center make some kind of error or bug managing the DD III with it, because im still using the FW 2.0, ans I really never had issues, avoiding totally Dragon Center, and keeping the default screen of the DD III.
You could try to uninstall Dragon Center, and try to refresh the DD III firmware, and see how it react.

In case you cannot restore that, you may talk with MSI, pointing on the fact that is not possible in any way to restore that, and you cannot stay without the PC, so, asking them a replace... They may listen and understand.
 
Pc restarted and suddenly it is only booting from my old ssd that still has win 10 that i kept to get stuff from. Bios won't let me choose the m.2 first slot that I have win 11 on. But the bios still lists my slot 1 and 2 ssds in other bios settings.

[***CENSORED***] you msi [***CENSORED***] piece of [***CENSORED***] [***CENSORED***] corporation


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I pressed f6 in bios to restore defaults, and some boot override option for the m.2

1000003310.jpg

Still loaded into win 10 despite the boot override.

----

OK, I pulled the old Samsung SSD power cord and rebooted and this time it used the M.2 and booted into win 11. I shut down and plugged back in the Samsung and it's still properly booting from the msi m.2, as it should.

I have no idea what happened other than [***CENSORED***] MSI. Maybe it was similar to what @d.gonzat.alic12c302b0 was talking about with disappearing drives and voltages.
 
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Pc restarted and suddenly it is only booting from my old ssd that still has win 10 that i kept to get stuff from. Bios won't let me choose the m.2 first slot that I have win 11 on. But the bios still lists my slot 1 and 2 ssds in other bios settings.

[***CENSORED***] you msi [***CENSORED***] piece of [***CENSORED***] [***CENSORED***] corporation


View attachment 209246
View attachment 209247
View attachment 209248

I pressed f6 in bios to restore defaults, and some boot override option for the m.2

View attachment 209249
Still loaded into win 10 despite the boot override.

----

OK, I pulled the old Samsung SSD power cord and rebooted and this time it used the M.2 and booted into win 11. I shut down and plugged back in the Samsung and it's still properly booting from the msi m.2, as it should.

I have no idea what happened other than [***CENSORED***] MSI. Maybe it was similar to what @d.gonzat.alic12c302b0 was talking about with disappearing drives and voltages.
This is not necessary issue with MSI, had similar problem with Asus before.
What I can suggest is to allways use only one boot manager and remove all drives except one you want to install windows on to avoid such weird issues in future.
 
Pc restarted and suddenly it is only booting from my old ssd that still has win 10 that i kept to get stuff from. Bios won't let me choose the m.2 first slot that I have win 11 on. But the bios still lists my slot 1 and 2 ssds in other bios settings.

[***CENSORED***] you msi [***CENSORED***] piece of [***CENSORED***] [***CENSORED***] corporation


View attachment 209246
View attachment 209247
View attachment 209248

I pressed f6 in bios to restore defaults, and some boot override option for the m.2

View attachment 209249
Still loaded into win 10 despite the boot override.

----

OK, I pulled the old Samsung SSD power cord and rebooted and this time it used the M.2 and booted into win 11. I shut down and plugged back in the Samsung and it's still properly booting from the msi m.2, as it should.

I have no idea what happened other than [***CENSORED***] MSI. Maybe it was similar to what @d.gonzat.alic12c302b0 was talking about with disappearing drives and voltages.
If you need to vent, please do it outside of the forum.
We don't need anyone swearing here.
>>Please read and comply with the Forum Rules.<<
Also it may be an issue with your drive, and not the board.
 
I've had no further noticeable USB Disconnect / Reconnect or DDIII restarts since 10/28/2025 and updating to FW: A25090200 and Flash: A25080800
- Bios: A34, I should probably upgrade, but I'm hesitant as now I seem to be in a state of stability for once.
- 10/28/2025 - Upgraded from FW: A25011600 and Flash: A25010800 to FW: A25090200 and Flash: A25080800

I've had no PCI_1 or M_1 or M_2 slowdowns since upgrading to 2x 4TB Samsung 9100 PRO SSD NVMe last year in M_1 and M_2, They've stayed PCIe 5.0 x4.
Along with the DDIII restarts / usb disconnects, PCI / M2 Slowdowns, I used to have very strange issues where sometimes I'd boot up and Windows startup and within windows would be 1fps and I'd have to cold boot, like PCIE_1 had gone the lowest speed possible or something else. That's now gone away also.

My un-fun journey through all this historically so far, Hopefully this is my last update on this subject:


Hopefully this helps someone in the future.


Guess I fated it to happen again. Sigh. This is exhausting. 9th time DDIII starting doing Resets again with a USB Disconnect / reconnect and a reboot of the DDIII
At least it 3x longer almost than it had been happening before reoccurring this time?

October 28th, 2025 - January 30th, 2026 - 94 Days
FW: A25090200 and Flash: A25080800, Still using Bios A34
 
So my understanding is that instead of resolving the issue, which appears can only be done via RMA, you prefer to sit here and complain. Got it.

If nth RMA doesn't work, contact agency responsible for consumer rights in your country and request help for a refund.

But again, that requires wanting to resolve an issue.
 
Since you don't understand what I'm saying, allow me to use an analogy.

I go into a retail store and buy a new phone. After my purchase I turn it on in the parking lot. The screen doesn't work. I take it back into the store. The retailer knows that the screen had issues before they sold it to me. They tell me that they can fix it or replace it with another person's previously broken device, but I have to wait 30+ days, with no loaner to utilize in the meantime, and I also need to pay them a deposit (shipping costs) for them to take the phone back. Additionally, there's no certainty that it will be fixed at all. Other customers in the store say that they also had the issue and went through the store's process and still received a broken device.

If I take a car back down to the car dealership for them to repair something they will provide me with a rental car to use while I wait for the work to be finished. Car dealerships are awful, and even they recognize that you can't simply ask a customer to go without while they fix the issue that they are responsible for.

I get irate and you are standing there in the store. You tell me to be civil. I was just robbed and I'm supposed to be respectful. Why? Because what they did to me was written down on a piece of paper saying that they can legally rob me, even though not ethical nor moral. If I want to resolve it I either have to do what the store demands of me or go through a bunch of red tape, taking MORE of my time and money just to get back the money I put into the product. No matter which way you cut it, I'm at a loss in all regards.

You work for MSI. You may not get paid, but you work for them. They benefit from your labor. Their profits go up because you are doing the job that they would otherwise have to pay someone to do. You can spin it as, "I'm just here to help other customers. I'm a customer myself.", but that doesn't change the fact that you are ultimately here for the benefit of the corporation. Yes, you are helping people; and at a human level I admire that, but as a consumer I see your role as problematic. It's a strange dichotomy.

It's similar to World of Warcraft. They provide the ability to create add-ons, which the community labors on. The add-ons benefit the players. Happy players benefit the corporation's profits. The corporation doesn't compensate the people laboring on the add-ons, and tells them that they can't require compensation from players either. And look what happens when they begin to get rid of add-ons. Now they have to pay employees to labor to create the same features that volunteers created for free. The employees need to maintain the features as well. This is a loss of profit for the corporation.

Without people like you the company would have to resolve the problems directly or face a massive amount of unrest. You are engaging in crowd control on the behalf of a psychopathic corporation who takes no responsibility for their actions unless the law forces them to. I never lie, cheat, nor steal. I hold everyone to those same standards, including corporations; even if the law says that they don't have to adhere to such moral standards.

I don't need to justify to you why it's taking so long for my legal process to come to fruition. Recovering my initial losses doesn't make any of it OK, and it doesn't mean that I have no right to voice dissent. To which I'm sure you will say that I can do so, but not here. Yes, because the corporation told you to enforce what's best for them. You will lose your unpaid position if you don't.

Maybe you don't hold the same moral or ethical values that I do.

The fact that I have to go through a 3rd party and subsequent legal process to resolve this is a massive red flag that the business practices are unethical, which you defend.

Why don't I just get over it and move on? I'd like to, but every time the issues resurface I get frustrated. I won't attain closure until I am able to replace the motherboard. Why did Wayward return recently to post that they are still having issues? Sure, they aren't complaining or being unruly, but ultimately it's the same reason I return here to vent and remark that the issues persist.

If you don't want complaints or people posting that they are still having issues then close the thread.
Either you accept the defect and live with it or you throw it in the trash and buy an asus motherboard.
MSI support/rma is worthless. I went through the RMA process 3 times. I asked for legal help, the court ruled that MSI must pay back the price of the product, and 2x as much as compensation in addition to legal costs, for the inconvenience caused.
MSI is worth it so let it be so.
If every owner of a defective product went through this legal procedure, then maybe MSI management and shareholders would think that this is not good because it costs a lot. But as long as the majority behaves like you, nothing will happen.

I bought an Asus Extreme motherboard that also had problems, I sent a single email to asus support about the problem. Within a few days, they contacted me by email, sent me the necessary waybill for the package delivery, a courier came for the product and brought the unopened replacement product. This is how it should work!!!!!!!
 
I have not had any more issues with the screen, happy to say. Just the M2_1 speed issues still of course, and now I have recently discovered the Marvel 10g ethernet nic drops connection regularly ;(
 
welp, happened to me today again for the first time with the latest DD3 version being flawless until now.
i will not reflash again like i did with the last one in the hopes that is no longer necessary and it will reconnect once every 3 months, which i canhandle
 
Guess I fated it to happen again. Sigh. This is exhausting. 9th time DDIII starting doing Resets again with a USB Disconnect / reconnect and a reboot of the DDIII
At least it 3x longer almost than it had been happening before reoccurring this time?

October 28th, 2025 - January 30th, 2026 - 94 Days
FW: A25090200 and Flash: A25080800, Still using Bios A34
Update on this, I never flashed the DDIII again after this happened once again 1 time.

Maybe there's some kind of new built in recovery functionality now where spans of time it happens is spaced out way more?
In the past it used to increase in frequency for me until it was happening every few minutes or worse if I left it alone, this isn't the case this time.
 
This probably have been mentioned, but I turned OFF the "LCD Disaply" in MSI Center and it stopped completly.

Fyi, sometimes when the MSI Center have new updates, either to chipset, bios etc. or the MSI Center itself, it makes this bug re-appear, but opening MSI Center will re-load your configured settings, so in this case "LCD Display" slider gets set back again to OFF and it's "re-"fixed.
So if You hear the sound again, just open the program so it can set the options to your configuration. It happens right away, unless it has to install a new version of MSI Center. You can just close the program after 10 secs or so, after it's opened and have loaded Your configuration.
You find the LCD Display on/off option under MSI Center->Features->Dynamic Dashboard.

As to the problem:
I think it's a power/current issue, when running with the LCD Display ON with some AC/fans connected that will make it reset over and over, which is why there's the constant plug/unplug sound as the LCD Display turns on and off, on and off, on and off.., well You all know :) It's my best guess anyways.
 
MSI is checking the problem and advise to update firmware again
- Please report back the current FW & DATA version and result (display works or not) here!!!!!
View attachment 196027
refer to SOP to flash both FW and Data file, ignore the cable part since dashboard is onboard
View attachment 196028
mine doesn't even have DATA...
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