Since you don't understand what I'm saying, allow me to use an analogy.
I go into a retail store and buy a new phone. After my purchase I turn it on in the parking lot. The screen doesn't work. I take it back into the store. The retailer knows that the screen had issues before they sold it to me. They tell me that they can fix it or replace it with another person's previously broken device, but I have to wait 30+ days, with no loaner to utilize in the meantime, and I also need to pay them a deposit (shipping costs) for them to take the phone back. Additionally, there's no certainty that it will be fixed at all. Other customers in the store say that they also had the issue and went through the store's process and still received a broken device.
If I take a car back down to the car dealership for them to repair something they will provide me with a rental car to use while I wait for the work to be finished. Car dealerships are awful, and even they recognize that you can't simply ask a customer to go without while they fix the issue that they are responsible for.
I get irate and you are standing there in the store. You tell me to be civil. I was just robbed and I'm supposed to be respectful. Why? Because what they did to me was written down on a piece of paper saying that they can legally rob me, even though not ethical nor moral. If I want to resolve it I either have to do what the store demands of me or go through a bunch of red tape, taking MORE of my time and money just to get back the money I put into the product. No matter which way you cut it, I'm at a loss in all regards.
You work for MSI. You may not get paid, but you work for them. They benefit from your labor. Their profits go up because you are doing the job that they would otherwise have to pay someone to do. You can spin it as, "I'm just here to help other customers. I'm a customer myself.", but that doesn't change the fact that you are ultimately here for the benefit of the corporation. Yes, you are helping people; and at a human level I admire that, but as a consumer I see your role as problematic. It's a strange dichotomy.
It's similar to World of Warcraft. They provide the ability to create add-ons, which the community labors on. The add-ons benefit the players. Happy players benefit the corporation's profits. The corporation doesn't compensate the people laboring on the add-ons, and tells them that they can't require compensation from players either. And look what happens when they begin to get rid of add-ons. Now they have to pay employees to labor to create the same features that volunteers created for free. The employees need to maintain the features as well. This is a loss of profit for the corporation.
Without people like you the company would have to resolve the problems directly or face a massive amount of unrest. You are engaging in crowd control on the behalf of a psychopathic corporation who takes no responsibility for their actions unless the law forces them to. I never lie, cheat, nor steal. I hold everyone to those same standards, including corporations; even if the law says that they don't have to adhere to such moral standards.
I don't need to justify to you why it's taking so long for my legal process to come to fruition. Recovering my initial losses doesn't make any of it OK, and it doesn't mean that I have no right to voice dissent. To which I'm sure you will say that I can do so, but not here. Yes, because the corporation told you to enforce what's best for them. You will lose your unpaid position if you don't.
Maybe you don't hold the same moral or ethical values that I do.
The fact that I have to go through a 3rd party and subsequent legal process to resolve this is a massive red flag that the business practices are unethical, which you defend.
Why don't I just get over it and move on? I'd like to, but every time the issues resurface I get frustrated. I won't attain closure until I am able to replace the motherboard. Why did Wayward return recently to post that they are still having issues? Sure, they aren't complaining or being unruly, but ultimately it's the same reason I return here to vent and remark that the issues persist.
If you don't want complaints or people posting that they are still having issues then close the thread.