Dynamic Dashboard III Issue - X870E Godlike

Solution
Nichrome
I am receiving messages that the bridge is mostly stable with the version from 16th Jan. So first of all, please make sure you update the firmware as well as BIOS and MSI Center.
https://www.msi.com/Motherboard/MEG-X870E-GODLIKE/support#firmware
This is /not/ a complete solution, unfortunately. Consider this a "bookmark" so you don't need to go through ~80 pages of comments.
We're pushing our contacts to get this moving forward too, but our abilities are limited.
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Just saying...
 
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n_blacki159d02de said:
Apologies, my dynamic dashboard error is actually on the z890 intel platform, but I haven't seen it mentioned thus far. Does anyone know what this error means? There is nothing in the manual or online about it! I've got the latest FW and Data using the update tool and it displays this from the moment the system boots. It was displaying thermal data initially, but I didn't see the moment it stopped working...View attachment 209105
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Check the switch position of the JDASH_SW1 on the board. Manual pages 65 and 75.
 

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I purchased this motherboard back in November 2025 and noticed a couple of months ago that the dynamic display was completely dead, without even the debug code displaying, but only noticed the problems when it got to the point where I was experiencing the constant USB disconnect/reconnect issue with the EZ Bridge. Went through the service process and had it RMA'ed in March 2026. Got the motherboard back from RMA about 6 weeks ago, but I've moved on from using this computer and wasn't particularly motivated to install it anymore from all of the problems.

Finally installed it this weekend, after being off-line over two months. On boot-up, was hopeful that the issue was fixed because the debug code was displayed during boot-up, followed by the CPU and ChipA temps, though ChipA was showing a temp of zero. But, upon getting into windows, no display. Updated the MSI Center app, did the advanced scan, upgraded the motherboard BIOS to the A70. Then, ran the A200 update for the dynamic display, but that didn't do anything. Then reran the dynamic display recovery tool - that went through and the "LOADING" screen on the dynamic display even showed up for 10 seconds. Rebooted, still no display. Went back into MSI Center to try and configure the screen, no effect. Tried the old method of disconnecting the power from the motherboard, removing the EZ bridge x 1 hour, resetting the CMOS, but it didn't fix a damn thing . Wondering now if I should even attempt another RMA or just find a class-action attorney to handle this.

I will add that I at least do not have the PCIE speed problem that others have reported with the Godlike. I have the Samsung 9100 Pro and the Corsair T1705 PCIE 5 NVMEs in M2_1 and M2_2 (with USB4 turned off) and both are detected as PCIE 5 drives and getting 14,000+ when tested with DiskMark 9.0.
 
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wjq9875643215c702e7 said:
mine doesn't even have DATA...View attachment 210136
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This was what happened to me. I started getting the repeating USB disconnects, and figured out it was the EZ bridge. Tried the recovery tool, but couldn't even get the current version Data to show up. Of course, I could even update the firmware, because the EZ bridge would disconnect every 12-15 seconds.

After RMA'ing, what I got back from MSI was only partially fixed. No more USB disconnects, and the debug code and CPU/ChipA display was working, but still no graphic display.
 
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i assume you don't need to update the MSI center software if you don't use it in the first place?
anyone just straight flash to the latest version?

And what is this new MCU fw?
 
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NAnhKhoa.P156a02db said:
This is the sign before the screen completely turn off.
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Earlier in the timeline of these dynamic dashboard problems, where were some users where the debug code was on the screen initially, but when windows fully booted, the rest of the display was black. Some user reported that they needed Mystic Lights turned on in order to see the display, regardless of what the brightness slider was showing in the dynamic display menu in MSI Center.
 
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waltersw156502d9 said:
Well, because the previous recovery tool loaded the Intel firmware onto my AMD dynamic dashboard, the new recovery tool doesn’t work to overwrite the intel firmware and data. RMA time.
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I asked customer support about sending me a cable to override the the firmware mismatch, but it's been days and I haven't heard anything from them. Went on Amazon and tracked down the cable (USB 2.0 to 5 -pin DuPont female plug) that looked identical to the MSI photos in the autowriter instructions. Followed the instructions but the system didn't recognize that the device was plugged in. The MSI recovery tool really screwed the pooch on this one.
 
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dualpheonix said:
I also have an issue tried the update thing and the update data constantly fails and now windows constantly chimes cause as it briefly detects something and then disconnects. at least I think thats what its doing.
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I had this happen two months ago. You aren't able to use the recovery tool because the EZ-Bridge doesn't stay connected long enough to reflash the firmware and data. I had to RMA it.

What I got back, while it fixed the USB connect/disconnect issue, and the display did show the debug code during bootup and the temps you select in the bios (e.g., CPU and ChipA), the main display still didn't work - nothing I selected via MSI Center's Dynamic Dashboard configurator would work. The main part of the screen stayed black. I know the screen does work because when I used the recovery tool, the loading screen would show up.

Good luck, but If you situation is like mine, even after RMA, MSI's fix doesn't work.
 
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b933930151502d6 said:
How is that even possible? You did download the correct file?
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The software is clearly doing something wrong. When it initially runs, it detects that the AMD firmware is present and that it is configured to flash a new AMD firmware, but then.flashed the Intel version, rechecks, sees a mismatch and won’t continue the reflash. I will upload the log when I get home.

So, how did I fix this? I went onto the Z890 webpage, installed the Z890 recovery tool but copied over the AMD firmware and data file to the Z890 folder and renamed the files to Intel version. Ran the Z890 tool, which saw a match, it then flashed the renamed AMD firmware and data back into the EZ-bridge, but on recheck saw the mismatch and refused the rest of the procedure. I then went back to the AMD software, skipped the recovery process and just did the firmware update, and got the EZ-bridge up to date with the correct AMD firmware.

The debug code and the CPU and ChipA temps are working again, but the main screen is still down.

I’m starting RMA #2 for just the EZ bridge.
 
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