Ec error

[peterray1154102dc]

So I just built a brand new PC and all I'm seeing is EC error for the last 20 minutes i have the RAM sticks in ports b so the second and the fourth

My build is a 9950X3D GIGABYTE master ice 5090 64gb patriot viper DDR5 and a MSI edge X870E ti motherboard
I don't see anything on my displays all the lights on the board are on my GPU lights are on case fans spinning AiO screen also on the only thing I do not see is anything appearing on my screen I have an orange and a red light as well displaying

Edit after bios update it's looking like doa board

 

[mikesw17]

Why would you ask for GIGABYTE support on an MSI forum?

 

[peterray1154102dc]

Why would you ask for GIGABYTE support on an MSI forum?

Oh I'm so sorry I never said the msi board lol it's the msi edge ti X870E lol

 

[zerijelly]

1. Try clear CMOS by pressing Clear CMOS button on the rear panel of the mainboard for 5-10 seconds with PSU powered off and power cord unplugged.
2. Clean the memory module's golden finger with eraser and switch the memory module connected sequence or connect only one stick of memory module on DIMM A2 to try.
3. Ryzen 9 9950X3D CPU supported on the mainboard since BIOS 7E59v1A20. Could you check the mainboard manufacture date from the serial number for looking up the BIOS version of the mainboard according to the post: https://forum-en.msi.com/index.php?...-5-5600-need-bios-update.388881/#post-2210825

 

[peterray1154102dc]

1. Try clear CMOS by pressing Clear CMOS button on the rear panel of the mainboard for 5-10 seconds with PSU powered off and power cord unplugged.
2. Clean the memory module's golden finger with eraser and switch the memory module connected sequence or connect only one stick of memory module on DIMM A2 to try.
3. Ryzen 9 9950X3D CPU supported on the mainboard since BIOS 7E59v1A20. Could you check the mainboard manufacture date from the serial number for looking up the BIOS version of the mainboard according to the post: https://forum-en.msi.com/index.php?...-5-5600-need-bios-update.388881/#post-2210825

I've cleared the cmos.
I have tried one ram stick it's A2 and I tried one in B2.

I've also tried updating the motherboard to the latest bios as of 13th of January which is one the support page and it still gives me the EC error. The RAM is brand new outer the box not sure why I would need to clean the gold contacts on it however I might take a look.

 

[Adrian the Saxon]

The RAM is brand new outer the box not sure why I would need to clean the gold contacts on it however I might take a look.

Maybe fake?

 

[peterray1154102dc]

Maybe fake?

Bought from caseking one of Germans biggest online stores for pc parts so I don't think that would be the case. Brand of ram is the patriot Viper is people need to know. I might have to RMA the board at this stage. Makes no sense why I still get EC and no display even after everything I have done

 

[ericj159802e9]

What specific version of Patriot memory are you using? Could you provide us with the SKU (that long list of letters and numbers that makes no sense at first sight). Did you check it again the QVL?

 

[peterray1154102dc]

What specific version of Patriot memory are you using? Could you provide us with the SKU (that long list of letters and numbers that makes no sense at first sight). Did you check it again the QVL?

PVV564G600C36K. It might not be on the list but the board wouldn't stay in ec it would give a completely different code

 

[Adrian the Saxon]

I might have to RMA the board at this stage.

Seems to be the best choice.

PVV564G600C36K

Searching this gives reliable sources.
In my laptop i have this:

manufacturer: Avant Technology part-no: AVJ644GU44K0480P04-S

Works stable.

 

[peterray1154102dc]

Seems to be the best choice.

Searching this gives reliable sources.
In my laptop i have this:

manufacturer: Avant Technology part-no: AVJ644GU44K0480P04-S

Works stable.

Thank you for your kind response. I just sent an email to the company. Hopefully tomorrow I'll get a response

 

[Alan J T]

Makes no sense why I still get EC and no display even after everything I have done

Remove and reseat the CPU befor re-seating chek for any contamination in the socket, like dust or hair, also check for bent pins.

 

[peterray1154102dc]

Remove and reseat the CPU befor re-seating chek for any contamination in the socket, like dust or hair, also check for bent pins.

I done that already and here are the pins

 

[ericj159802e9]

Your photo is not showing all the pins. Could you make another photo from a bigger distance?

 

[peterray1154102dc]

@ericj159802e9

 

[Alan J T]

A while back, I swapped out the CPU and got a boot fail. The cause was this

 

[Alan J T]

I done that already and here are the pins

Any chance you can get a cleaner photo
You do tend to need a lot of light for a clear shot

 

[peterray1154102dc]

Any chance you can get a cleaner photo
You do tend to need a lot of light for a clear shot

View attachment 209018

Yes sorry about that I took those photos at night and to be honest right now it's back in the box packed waiting for a response from the company. I took multiple photos that day i can upload them now again they're not the best but I literally put the photos into Google's Gemini aI and ask that could have find bad pins and it was said no but then again it's just AI