Every Update Finds a New Way to Break Something That Already Worked

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khane157c02e2

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MSI Center M: Every Update Finds a New Way to Break Something That Already Worked


Impressive work, MSI.


After the latest MSI Center M update, manually added web apps such as Netflix are now deleted whenever the library is scanned. Apparently, a “scan” no longer means finding applications. It means deleting anything the developers failed to anticipate.


The power mode behavior is equally impressive.


Previously, MSI Center M had a bug that randomly switched the system to Best Performance. Now it randomly switches to Best Power Efficiency instead.


So I suppose the bug has been “fixed” by reversing it.


At this rate, the next update might randomly select a power mode correctly, purely by accident.


This is not feature development. It is a software pendulum:


  • One update forces maximum performance.
  • The next update forces maximum efficiency.
  • User-created library entries disappear during a scan.
  • Functions that previously worked are removed or replaced with less useful versions.

Does anyone at MSI perform regression testing before releasing these updates? Do the developers actually use a Claw for more than five minutes, including scanning the library, entering sleep mode, and waking it back up?


The hardware is excellent, but MSI Center M continues to behave like an internal prototype accidentally published to customers.


Please stop redesigning working features and start testing basic behavior:


  1. Do not delete manually added applications during a library scan.
  2. Do not change the Windows power mode without the user requesting it.
  3. Preserve user settings after reboot and sleep.
  4. Stop calling regressions “updates.”

MSI does not need another redesigned interface. It needs developers and QA engineers who understand the meaning of “do not break existing functionality.”
 
Is MSI even aware that the “Quick Settings” menu still opens Game Bar Home first, waits about three seconds, and only then switches to the MSI panel?


Three seconds for a quick menu is already comedy, but then the cursor may or may not work depending on luck.


So the current user experience is:


Press Quick Settings → wait → hope the correct panel appears → gamble on input working.


Has anyone at MSI actually tested this during a real game, or does “the menu eventually appeared” count as a successful QA result?


This bug has existed for so long that it no longer feels accidental. It feels like MSI’s official design philosophy.
 
I’m definitely not defending MSI, but I also ran into this power-saving issue. I hadn’t updated MSI, but everything related to Intel was updated through their software. Maybe MSI stopped working properly after that—the problem went away after I uninstalled MSI. Yes, MSI is causing the problem—they haven’t checked this yet—but the main culprit is the Intel updates. I’ve switched to a different program for now.
 
Dude seriously, I remember I was praying every time during an update, hoping for not braking some major functionality. And when my setup reached a level that I deemed usable (which took me a long time) I just stopped updating all together. I just can't deal with all the stress and hours of troubleshooting anymore. If some game changing new feature gets introduced in the future, then I might reconsider my stance, but I am good for now.
 
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