Fail to Post X570S

Alan J T

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Just so ya Knows we all get a crap day sometimes.

Oh and this is kind of what you problem and description of trouble shooting should look like.

MAG X570S TOMAHAWK MAX WIFI
Ram G Skill F4-3200C16D-16GVK by four
CPU Ryzen R9 3800X and R9 5900X
GPU Ryzen RX 6800 and RX 5700-XT
Enermax REVOLUTION D.F Series 850W PSU
Be quiet! Dark Rock TF CPU Cooler
BIOS 1.2.0.3 and 1.2.0.6
OS Drive M.2 Patriot P300 1TB
Storage Drive M.2 APS-SE20Q-2T
SATA Drives SSD by six in a Hot Swap Caddy. 4x Crucial 2TB and 2x Samsung 4TB

The problem is


So the Board will not post or get past Ram Error on Boot will stop with Solid Yellow LED on RAM Debug Status lights.

Visual Inspection reveals no damage to the board but the back of the board is quite tacky to touch a bit like paint not quite dried.

Attempts to remedy Reset Cmos and Power cycle several times no success

Remove all but one Ram module try ram in all Slots with two different sticks no Success

Remove all Ram and Stops on Ram error as expected so the CPU is passing Check.

Swap From R9 5900X to R9 3900X, Retry one ram stick at time each slot results as previous attempts.

Flash Bios using Flash Back. unsure if this worked as seemed to be a bit quicker to finish than on the B550 board

Remove all SATA drives with the same result.

Remove all M.2 as well as Sata Same result

Unplug and swap from RX 6800 to RX 5700 GPU same result remove GPU from system same result.

So remove all Power connectors and board from the case Remove the Cable extensions .

Plug back in on a box top after checking all PSU cables for Continuity of circuit with Multimeter All pass.

Plug in 24 pin and one 8 Pin CPU power cable only no other cables connected inset one Ram module only fails on Ram again.

I now have Thermal paste after several applications and clean up, on me and well let's say that crap can get everywhere. if you forget and go to da loo
😫


Inset GPU and try again no luck still fails on Ram.

Swap back to B550 board Use R9 5900X CPU one ram and GPU Boot to post. Swap CPU from the R9 5900X to R9 3900X Get post. Swap RX 6800 with RX 5700 Post to BIOS

Inset all Ram M.2 and Sata drives and back to RX 6800 Post to BIOS and then boot to Windows.

All hardware RAM, GPU and CPU used pass testing on a separate board with no Problem PSU pass all test with a Draw of 480 watts from the wall unde PC load test.

I also noticed a high pitched squeal coming from the area of the smaller VRM heatsink, this noise could be heard at a distance of over 3 meters from the case. The noise only stopped when the RAM led turned solid yellow. While the CPU LED is still lit during post check it was making the noise, this noise happened with or without Ram inserted in the board on every attempt to get the board to post.
😫

I was not having a good day
😭
😭



Will have to start a RMA ya me fun and games for all
 

citay

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Man, that sucks. But you did a lot of good troubleshooting, there is almost nothing left to try.
 

Alan J T

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Man, that sucks. But you did a lot of good troubleshooting, there is almost nothing left to try.
Yep I just happen to have all the stuff needed to do test with.
But it happens bad parts turn up sometimes damaged in transit or something else.
Will have to get it Replaced that can be fun and games sometimes.
Was really hoping to get rid of me USB hubs and just use PCIE ones.
Will just have to wait a bit longer. New case is better over all temps are lower now. and has more room so not have to cram bits in the PSU basement.
 

Alan J T

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Update

Board sent to MSI Australian for RMA after discussions with MSI Technical support.
MSI AU supplied Return Label at there cost. (This is a legal obligation in Australia.)
Communications was good as I had to delay posting by about a Week due to Heavy rain and localised Flooding.
Got the MB posted on Monday and MSi received Tuesday lunch time.
MSI AU tested the MB and found same fault I did and are despatching a new board due to arrive on Monday.
 
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