Force GC30 doesn't work

momo0923

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Apr 11, 2019
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Recently I bought msi force gc30 gamepad and it arrived today. But unfortunately it does not work at all. I can't turn it on. When I insert the wireless dongle my computer reads it as Xbox 360 Controller for Windows but the controller does not react to it. It does not respond with wired cable as well. Is there a solution for that or my gamepad just arrived broken? I've also tried to reset it by inserting needle in the reset hole but it did nothing.
 
Hi,

Are you in the correct mode?
The first and second LEDs should be on when the controller is in the wireless mode.
Press the MSI shield button for a few seconds to switch modes.

You could use the link shown below to test your device.
https://www.microsoft.com/en-us/p/game-controller-tester/9nblggh4pnc7?activetab=pivot%3Aoverviewtab
 

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